customer conversations

Balto, the #1 Real-Time Guidance Platform for contact centers, has crossed a major milestone for conversational AI technology: the Real-Time Guidance platform has successfully guided…
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Former Nokavision Executive Brings More Than Two Decades of Technology and Consulting Experience Smart Communications™, a leading technology company focused on helping businesses…
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Maintaining a healthy lead pipeline now requires additional efforts from B2B sales teams by way of virtual gifting, better online engagement tactics, changes in call scripts and lots…
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How can sales teams use the right intelligence, sales technologies and hacks to drive customer conversations and closures? Catch more tips, insights, real-life sales learnings from this…
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Google’s plans to deprecate third-party cookies has been weighing on most sales and marketing leader’s minds. Now is the time for brands, sales leaders and marketing teams to shift…
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Customer experience software, also known as CX, CXM, or CEM, is one of the most in-demand software in sales and marketing today. These software allow the companies to track, collect and…
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Allego, the leading sales learning and enablement platform provider, announced its technology platform is now being used to deliver Corporate Visions’ training content, consulting, and…
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ContactEngine, the proactive conversational AI technology used by large corporations across industries to automate customer communications, has today announced a partnership with …
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Ada, the market leader in Automated Customer Experience (ACX), today announced that its conversational AI chatbot is now available in the Salesforce AppExchange, a leading enterprise…
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Invoca, the leader in conversation intelligence for revenue teams, announced the release of a new data visualization dashboard, Conversation Review call transcript interface, and a new…
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