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Speech & Conversation Analytics
Speech & Conversation Analytics
Broadvoice Wins Visionary Spotlight Awards for Enterprise Mobility, Video Conferencing Solutions
ChannelVision Magazine Recognizes Broadvoice b-hive Communicator Next-Generation, All-in-One Collaboration App
ChannelVision Magazine has recognized Broadvoice®, a provider of hosted…
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[24]7.ai Wins CCW Excellence Award for BPO of the Year
7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services; announced today that it has received the "BPO of the Year" award at the CCW Excellence…
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Introducing Zello Kiosk, The New Live Voice Touchscreen Kiosk for Retail Businesses
Create a connected frontline workforce and enable them to expand their capacity to assist customers from anywhere in the store.
Zello, a voice-first communication platform that…
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Invoca Selected as 2022 Customer Contact Week Finalist for Cloud-Based CX Solution of the Year
Customer Contact Week's (CCW) 2022 Excellence Awards names Invoca a finalist for Cloud-Based CX Solution of the Year, honoring SaaS solutions that help practitioners achieve their goal…
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ISI Infortel Select CDR Solution Now Available in Webex App Hub
ISI Infortel Select Call Detail Record (CDR) reporting and data analytics solution now available in the Webex App Hub.
ISI, the leading provider of Call Detail Record (CDR) reporting…
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Lilt Included in 2022 Gartner® Market Guide for AI-Enabled Translation Services
Lilt Is Recognized as a Representative Vendor in this 2022 report
Lilt, the leading Global Experience (GX) platform, today announced that it has been identified as a Representative…
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Call Center Studio Integrates LumenVox Call Progress Analysis into its Software
Partnership will revolutionize outbound call-center operations worldwide
Call Center Studio, a leader in multi-channel, scalable AI-powered software for call center operations, has…
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SalesTechStar Interview with Debra Cancro, SVP of Data Products at Bigtincan
Debra Cancro, SVP of Data Products at Bigtincan chats about a few top sales enablement best practices that sales teams need to keep in mind:
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Welcome to this SalesTechStar…
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Vistry Ushers in New Era of AI-Enabled Automated Order-Taking Powered by NVIDIA
NEXT-GEN DRIVE THRU CAPABILITIES unveiled at NRF BIG SHOW 2022
Today, at the annual NRF Big Show event, Vistry announced its drive-thru Automated Order Taking (AOT) solution, a voice…
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Presto Launches New Voice Capability to Automate Speech Recognition for Restaurants
Presto Voice is powered by a set of highly accurate conversational artificial intelligence (A.I.) technologies.
Presto, the leading provider of enterprise-grade restaurant…
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