Speech & Conversation Analytics

Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today announced that it has installed a new cloud service center in Japan, with Toyota Motor Corporation (TMC) signing on as its…
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Jio Haptik Technologies Limited, one of the world's largest conversational AI companies and a subsidiary of Reliance Jio Platforms Limited, announced the launch of its Conversational…
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Vyopta, the Collaboration Intelligence company, today announced the addition of Collaboration Performance Management (CPM) Analytics to its product offering for Google Meet. The…
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 Sprout Social, a leading provider of social media analytics, engagement, and advocacy solutions for business, was recognized as one of the 25 Highest Rated Public Cloud Computing…
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Talkwalker, the leading social listening and analytics company, unveils the latest addition to its conversational intelligence suite: Paid Social. By adding social ad data directly into…
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NICE (Nasdaq: NICE) today announced that it has partnered with Symphony, a Sykes company, to expand deployment of robotic process automation, and in particular attended automation,…
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CallFinder, the market-leading provider of SaaS speech analytics technology and automated quality monitoring solutions, announced a new release that provides businesses with greater…
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New thinQ io platform empowers SaaS, enterprise and telecom providers to make better decisions about voice and text messaging in the cloud. thinQ is integrated inbound and outbound…
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Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer experience  Clarabridge, a global…
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Vyopta is now the first Unified Communications (UC) monitoring and analytics provider to support Google Meet. This integration enables organizations that use Google Workspace (formerly…
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