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Speech & Conversation Analytics
Speech & Conversation Analytics
Toyota Motor Corporation Signs on as First User of Cerence’s New Cloud Service Center in Japan
Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today announced that it has installed a new cloud service center in Japan, with Toyota Motor Corporation (TMC) signing on as its…
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Haptik Introduces Conversational IVR solution To Enable Omnichannel Virtual Assistants
Jio Haptik Technologies Limited, one of the world's largest conversational AI companies and a subsidiary of Reliance Jio Platforms Limited, announced the launch of its Conversational…
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Vyopta Launches Advanced Analytics Support For Google Meet
Vyopta, the Collaboration Intelligence company, today announced the addition of Collaboration Performance Management (CPM) Analytics to its product offering for Google Meet. The…
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Sprout Social ranks #2 on Battery Venture’s 25 Highest Rated Public Cloud Computing Companies to…
Sprout Social, a leading provider of social media analytics, engagement, and advocacy solutions for business, was recognized as one of the 25 Highest Rated Public Cloud Computing…
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Talkwalker’s Paid Social Allows Marketers to Break Silos Across Paid, Owned and Earned…
Talkwalker, the leading social listening and analytics company, unveils the latest addition to its conversational intelligence suite: Paid Social. By adding social ad data directly into…
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NICE And Symphony Partner To Drive Digital Transformation Through Rapid Adoption Of Intelligent…
NICE (Nasdaq: NICE) today announced that it has partnered with Symphony, a Sykes company, to expand deployment of robotic process automation, and in particular attended automation,…
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CallFinder Rolls Out New Release Poised To Optimize Customer Engagement in the Modern Contact Center
CallFinder, the market-leading provider of SaaS speech analytics technology and automated quality monitoring solutions, announced a new release that provides businesses with greater…
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thinQ Launches All-in-One Communication Platform to Power Voice & Messaging in the Cloud
New thinQ io platform empowers SaaS, enterprise and telecom providers to make better decisions about voice and text messaging in the cloud.
thinQ is integrated inbound and outbound…
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Clarabridge Announces Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365
Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer experience
Clarabridge, a global…
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Vyopta Becomes First UC Monitoring and Analytics Provider to Support Google Meet
Vyopta is now the first Unified Communications (UC) monitoring and analytics provider to support Google Meet. This integration enables organizations that use Google Workspace (formerly…
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