Lead Distribution & Call Management

Phonexa, a multi-channel solution for lead tracking and distribution, was recently recognized as a leader in the inbound call tracking space by industry data aggregator and software…
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 New Chief Operating Officer Susan Fazelpoor and Senior Vice President of Marketing Monica Sullivan Add Expertise to Further Fuel Innovation and Success for DSG and its Customers.…
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Goodbye to long hold times as call centers embrace the new era of elastic customer service Replicant, the world’s first autonomous contact center announced the closing of $27 million…
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Integration resolves user concerns proactively and more efficiently, increasing customer satisfaction while eliminating call center queries Pypestream, the leading customer experience…
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Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, secured $12 million in capital growth funding, it was announced today by CEO Bill Gildea.…
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Aircall, a leading provider of cloud-based phone and contact center solutions, joins with Telarus to offer scalable CCaaS solutions globally Aircall, a cloud-based voice platform…
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Verified Calls adds verification, branding, and context to caller IDs for Android devices Neustar, a global information services and technology company and leader in identity…
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Genesys, the global leader in cloud customer experience and contact center solutions, announced Brian Swartz as its new chief financial officer (CFO). Swartz brings more than 20 years…
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UJET Inc., the ultra-modern cloud contact center platform for customer-centric enterprises, announced it is extending its partnership with Zendesk, Inc. by making its all-in-one contact…
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Genesys, the global leader in cloud customer experience and contact center solutions announced it is working with Adobe to help organizations break down data siloes between marketing,…
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