Lead Distribution & Call Management

NICE Actimize’s next-generation KYC/CDD solution leverages AI and machine learning to provide accurate customer risk scoring and reduce compliance risk NICE Actimize, a NICE business,…
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Leading real-time guidance platform now available on trusted customer experience solution Balto, the #1 real-time guidance platform for contact centers, today announced the launch of…
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Technology Verifies that Calls are NOT Robocallers or Spammers CallRevu, an industry leader in automotive call monitoring and analytics, is increasing call pick up rates for automotive…
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The Charlotte-based company will grow to 75 employees in two hemispheres Cloverhound, a U.S.-based contact center and collaboration company, today announced the acquisition of…
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Linxa brings high levels of efficiency, automation and control to Arelion's wholesale voice business by replacing three legacy systems with its fully integrated, end-to-end wholesale…
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SaaS firm joins TinySeed accelerator to help home service businesses capitalize on leads, gather valuable insights CallScaler, a SaaS company that offers call tracking software for…
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Global conversation analytics company wins Inc.’s Best Workplaces medium employee category CallTrackingMetrics, a global conversation analytics company, has been named to Inc.…
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Eric Gorney, EVP Sales at Siteimprove chats about a few sales practices that should prevail in B2B teams in this catch up with SalesTechStar: ______ Welcome to this SalesTechStar…
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ADA Compliant Tools & Content Supports Inclusivity at Automotive Retailers CallRevu, an industry leader in automotive call monitoring and analytics, continues to demonstrate its…
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Avaya OneCloud™ Experience Platform Enables Businesses to Elevate their Customer Experience in Just a Few Minutes Avaya , a global leader in solutions to enhance and simplify…
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