Browsing Category
Lead Distribution & Call Management
Lead Distribution & Call Management
CallCabinet Launches Cutting-Edge Conversation Analytics to Help Businesses Drive Growth and Success
CallCabinet's state-of-the-art conversation analytics powered by next-gen AI accurately analyzes sentiment, emotion, and more on 100% of calls.
CallCabinet, the leader in…
Read More...
Read More...
New Symbl.ai Communications Intelligence APIs Use Generative AI to Unlock Breakthrough Outbound…
Purpose-Built APIs Empower Cloud Communications Providers to Move Up the Value Chain with New Services that Optimize Business Communications with AI
Symbl.ai, the human…
Read More...
Read More...
Technologies that are Driving Contact Center Efficacy
Contact Centers are built on calling functionality to involve other ways a client can connect with an enterprise, or to increase ways through which an enterprise can reach clients…
Read More...
Read More...
AccountSend.com Unveils Powerful Platform for B2B Decision-Maker Data and Business Growth
AccountSend.com is a platform that provides B2B decision-maker data to businesses looking to grow their sales channels and increase meetings and leads.
AccountSend.com, the leading…
Read More...
Read More...
8×8 Contact Center Wins TrustRadius 2023 Top Rated Awards
Customer Ratings of 8x8’s Cloud Contact Center and Unified Communications Platform in Four Categories Highlight Excellent Customer Satisfaction and Credibility
8x8, Inc., a…
Read More...
Read More...
SmartAction Secures Additional Funding, Bringing Total Investment to $38 Million
AI-powered customer support platform for virtual voice agents and conversational intelligence gets boost with new funding
SmartAction, a top-tier AI platform provider specializing in…
Read More...
Read More...
Popmenu Continues to Lead the Way in Using Artificial Intelligence to Help Restaurants Grow
Combines AI with deep data to recommend and automate simple actions restaurants can take to boost revenue
Launches marketing tech that uses OpenAI’s GPT to instantly create…
Read More...
Read More...
Cresta Appoints Former Google-exec Ping Wu as CEO to Propel Generative AI Offerings
Wu to leverage extensive AI experience to spearhead new contact center product innovation and drive growth
Cresta, a leading provider of Generative AI for the contact center, announced…
Read More...
Read More...
Bright Pattern Nominated as Finalist for “Cloud-Based CX Solution of the Year” and…
Bright Pattern has been nominated for the fourth year in a row by Customer Contact Week for the CCW Excellence Awards – following previous nominations for "Disruptive Technology of the…
Read More...
Read More...
What can B2B teams do to Motivate their BDRs?
A BDR or business development representative is someone within the sales team responsible for creating new business opportunities. They deploy various methods such as cold calling,…
Read More...
Read More...