Lead Distribution & Call Management

CallCabinet's state-of-the-art conversation analytics powered by next-gen AI accurately analyzes sentiment, emotion, and more on 100% of calls. CallCabinet, the leader in…
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 Purpose-Built APIs Empower Cloud Communications Providers to Move Up the Value Chain with New Services that Optimize Business Communications with AI Symbl.ai, the human…
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Contact Centers are built on calling functionality to involve other ways a client can connect with an enterprise, or to increase ways through which an enterprise can reach clients…
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AccountSend.com is a platform that provides B2B decision-maker data to businesses looking to grow their sales channels and increase meetings and leads. AccountSend.com, the leading…
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Customer Ratings of 8x8’s Cloud Contact Center and Unified Communications Platform in Four Categories Highlight Excellent Customer Satisfaction and Credibility 8x8, Inc., a…
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AI-powered customer support platform for virtual voice agents and conversational intelligence gets boost with new funding SmartAction, a top-tier AI platform provider specializing in…
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Combines AI with deep data to recommend and automate simple actions restaurants can take to boost revenue Launches marketing tech that uses OpenAI’s GPT to instantly create…
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Wu to leverage extensive AI experience to spearhead new contact center product innovation and drive growth Cresta, a leading provider of Generative AI for the contact center, announced…
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Bright Pattern has been nominated for the fourth year in a row by Customer Contact Week for the CCW Excellence Awards – following previous nominations for "Disruptive Technology of the…
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A BDR or business development representative is someone within the sales team responsible for creating new business opportunities. They deploy various methods such as cold calling,…
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