Signals & Social Engagement

Self-service support in SaaS (Software as a Service) refers to a customer support model where users of the software can access information, resources, and help documentation on their…
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Understanding the intent of customers helps in driving future sales. The deeper you try to dive into and understand their behavior, the more relevant your lead generation efforts will…
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Virtual meetings are meetings that take place over the internet using video conferencing or other communication technologies. They have become increasingly popular in recent years,…
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Instagramwas created to inspire people by allowing them to share beautiful photographs, but that sole goal seems to be gone now. Take a closer look at how Instagram-checkout has…
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Alibaba Group targeting Scope 1 and 2 carbon neutrality, 50% carbon intensity reduction for Scope 3 by 2030 Alibaba Cloud targeting Scope 1, 2 and 3 carbon neutrality by 2030 New…
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There’s no hiding the fact that the retail industry is in a state of turmoil - delivery driver shortages, empty shelves due to supply chain issues and petrol and food shortages. On top…
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Jon Ferrara, Founder & CEO at Nimble talks about the need to go beyond automating generic drip campaigns while enhancing the human element in Sales in this catch-up with…
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Social commerce startup will also debut commissioned video reviews for all users, empowering the creator economy  FLIP, the social commerce app that connects shoppers to products,…
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It is crucial for retailers of today to know how to blend their digital and physical in-store experiencesto match individual customer buying journeys, Will Dean, Co-founder and CEO…
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TideSmart, with an A-list of global and national clients for health, experiential, and insights, will also serve as a reseller of the artificial-intelligence (AI)-based CX technology.…
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