Engagement

Mapp has won a Gold Stevie Award for Intelligence-based User Segments, a solution making it almost seamless to work between analytics and marketing activities within the digital…
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VNM USA and UneeQ foresee the next decade of customer experience being largely defined by the implementation of conversational AI within digital humans. Read More: Digital…
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Strategic new executive role spearheads growth and development of Merkle’s global Experience and Commerce capabilities Merkle, a leading technology-enabled, data-driven customer…
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Guided Selling uses AI to recommend next best actions for sales reps - including whom to contact, when and how to contact them, and what to say - transforming every rep into a top…
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Magentrix, a software provider specializing in partner relationship management (PRM) portals and customer success portals, has announced a new feature that can help make engaging…
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The company's native, flexible product portfolio presents a full set of integration capabilities to empower clients to offer consistent customer experiences Based on its recent…
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Five9 Customers Can Now Use Selligent to Empower Contact Centre Agents with Real-Time Customer Information  Selligent, the intelligent omnichannel cloud technology company, announced…
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Luxury fashion specialty retailer to create smooth checkout experiences through Toshiba’s point-of-sale solutions and services. HUGO BOSS is creating new in-store…
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Optimizely, the world's leader in progressive delivery and experimentation, at Opticon20 announced several new products and partnerships, including integrations with enterprise…
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In its inaugural ”Cloud Technology: The State of the Channel Report,” Ingram Micro Cloud examines the rising cost of customer acquisition, the consolidation in four key verticals, the…
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