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New research finds 48.5% of shoppers have used AI to research a purchase, but just 35.4% trust its recommendations. Here’s what the trust gap means

I spend most of my week talking to teams putting AI to work inside big companies, plenty of them retailers. What strikes me is how

Here is something I saw play out dozens of times as a 10-year, global MarTech leader: A brand would spend 6 to 12 months and

Modern revenue teams have more insight into buyers than ever. Every digital interaction can create

AI memory can improve customer experience when it helps brands remember choices, needs and past

The traditional prospecting model starts with a simple question: Who might be a buyer of

Predictive models and real-time signals are replacing static scoring, helping sales focus on leads most

These days, the B2B buyer journey starts long before a potential customer completes a form,

Account executives run the initial meetings and manage the contracts. Technical sellers carry the actual

For decades, the sales funnel has given businesses a simple way to understand how prospects move toward a purchase. The model usually starts with awareness, where potential customers first come across a brand or solution, followed by consideration, where they

As buyers turn to AI agents, Becausal makes its data discoverable while still maintaining control Becausal, the leader in causal AI-based CPG and retailer purchase intelligence, announced a partnership with Above Data, the infrastructure layer connecting data providers with AI-assisted

The investment will fund AI-powered product development and new talent as Overfuel scales — while doubling down on the customer service it’s known for Overfuel, the AI-native automotive technology platform, announced a $6 million growth equity investment from Comedor Capital,




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