Contact Center as a Service

NICE positioned furthest for Completeness of Vision NICE announced that Gartner has recognized NICE as a Leader in the just-released 2022 Gartner Magic Quadrant for Contact Center…
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CDP Program Equips Global Partners to Deploy UJET’s Award-Winning Contact Center Platform UJET, Inc., the intelligent, modern contact center platform, announced CDW as the latest…
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7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services; announced today that it has received the "BPO of the Year" award at the CCW Excellence…
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Partnership combines the intelligence of the digital infrastructure platform with the communicative power of cloud-based solutions CallTower, a global leader in delivering cloud-based…
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Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer Experiences Revation Systems, a leader in…
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net2phone strengthens its position as a leading provider of cloud communications and collaboration solutions net2phone, a leading communications-as-a-service provider and subsidiary of…
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Digital solutions that offer deep visibility into customer journeys and supply chain ecosystems to drive superior efficiencies, finds Frost & Sullivan The rising purchasing power…
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ISG Provider Lens™ report sees CCaaS providers offering AI- and analytics-based services to improve customer experience Enterprises across the global are seeking support from…
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Reinvent Private-label UCaaS Platform Recognized for Excellence in Delivering IP Communications Solutions Reinvent Telecom, a provider of private-labeled unified…
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World-Class Omnichannel Contact Center Integrates Seamlessly with Microsoft Teams and Digital Workspaces to Improve Agent Productivity and Support Remote Working Evolve IP, a leading…
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