Contact Center as a Service

IR's customized solution ensures a high-quality experience as the customer migrates from legacy to new platforms. IR, a leading global performance management and analytics provider,…
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Channel Veteran Brings UCaaS and CCaaS Leadership to Partnership Strategy Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS), omnichannel contact…
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Customer satisfaction ratings place UJET as top vendor in cloud-based contact center infrastructure product and market report with six perfect scores UJET, Inc., the world’s most…
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Digerati Technologies, Inc., a unified communications and cloud services (UCaaS) provider for the small to medium-sized business (SMB) market, announced the roll-out of a new Contact…
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Today, we have entered an era where you can use ‘anything as a service’ and with this thought in mind, we are here to explain another “as a service” concept to you here – Contact Center…
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NICE positioned furthest for Completeness of Vision NICE announced that Gartner has recognized NICE as a Leader in the just-released 2022 Gartner Magic Quadrant for Contact Center…
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CDP Program Equips Global Partners to Deploy UJET’s Award-Winning Contact Center Platform UJET, Inc., the intelligent, modern contact center platform, announced CDW as the latest…
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7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services; announced today that it has received the "BPO of the Year" award at the CCW Excellence…
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Partnership combines the intelligence of the digital infrastructure platform with the communicative power of cloud-based solutions CallTower, a global leader in delivering cloud-based…
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Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer Experiences Revation Systems, a leader in…
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