SalesTech Star

Sphere Teams Up with MessageDesk to Enable Payments via SMS Text

Sphere, a leading provider of end-to-end integrated payments and security software, announced it has teamed up with MessageDesk. The new integration enables payment acceptance as a part of MessageDesk’s innovative SaaS business communications platform, which allows collaborative messaging between businesses and their customers. The combined solution seamlessly integrates with all aspects of business service, sales, and support.

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By expanding functionality to not only send invoices via SMS, but accept payment instantly—medical, field and professional services now have the flexibility they need to streamline payments in a safe and compliant way,” said Ryne Natzke, Senior Vice President of Growth and Strategy at Sphere.

Sphere and MessageDesk have joined to make MessageDesk payments a one-stop shop for invoicing and accounts receivable. The solution allows users to send payment forms over SMS and MMS messages and send click-to-pay invoices directly to contacts via text message. In addition, businesses can set up click-to-pay and click-to-donate campaigns directly within the app. MessageDesk will handle the collection and sending of the invoices and integrate directly with Sphere for secure payment processing. Businesses can also sync invoices with certain popular accounting software or create invoices within the MessageDesk solution and process payments through the integration with Sphere.

MessageDesk has three core features: Inbox, Group Broadcasts, and Autoresponders. Inbox allows businesses to send or schedule one-on-one messages and see replies from all contacts. Group Broadcasts allows businesses to send group texts without “reply all” to communicate conveniently and effectively with all contacts at once. Autoresponders are a keyword or phrase that customers text into their MessageDesk phone number to receive future messages. This tool helps businesses grow a subscriber list.

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“Sphere’s collaboration with MessageDesk demonstrates the strategic way integrated payments can empower companies to meet their customers where they are for greater convenience and results,” said Ryne Natzke, Senior Vice President of Growth and Strategy at Sphere. “By expanding functionality to not only send invoices via SMS, but accept payment instantly—medical, field and professional services now have the flexibility they need to streamline payments in a safe and compliant way.”

“Today more than ever, companies need easy, cost-effective ways to send invoices and collect payment while customers have come to expect simple, convenient, low-touch ways to pay bills,” said Clint Vernon, Chief Executive Officer of MessageDesk. “Bringing together MessageDesk’s communication platform with Sphere’s world-class payment processing network in one simple, off-the-shelf offering, provides companies of all sizes a powerful new tool for building customer relationships and increasing sales while ensuring that payments are collected and accounts receivable are reduced.”

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