Page 811 – SalesTech Star

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Salesforce, People.ai, Talkdesk and more!

STS Staff Writer

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July 24, 2023

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Salesforce, People.ai, Talkdesk and more!

From proven tips that help drive end to end customer experiences, to knowing how to unlock more value from AI powered tools when in sales: catch more from this week’s salestech highlight:

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SalesTech Quote-of-the-Week!

The B2B CRO must also be an expert in selling and broadening relationships with existing customers too. The role of his or her customer success team becomes even more critical in environments like the one we are in today. Finally, they must be very proficient in leveraging marketing and other digital marketing techniques to increase the number of new customers.

– Terry Richardson CRO at Blue Mantis

Top SalesTech News of the Week: 17^th to 21st July

SalesTech QnA with the Expert

For B2B brands, the key to customer success and delivering a great customer experience is recognizing that your “customer” is made up of a group of individuals – all of whom have unique needs that your product and services must fulfill. You have to meet each of these individuals where they are and ensure that your product and service experience is exceeding their expectations.

– Joanna Johnston, Chief Customer Officer at BigPanda

Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!

Episode 175: Go-to Market and Marketing Best Practices with Bryan Law, CMO at Zoominfo

Episode 174: B2B Customer Engagement with Mike Molinet, Co-Founder, Thena

Episode 173: B2B Revenue Generation Hacks with Justin Schweisberger, Chief Revenue Officer at Pramata

BONUS READ:

GTM Fundamentals for 2023 with MarTechSeries and Demandbase; Chris Moody, Head of GTM Strategy and Thought Leadership at Demandbase shares proven tips and best practices. Download now!

Reply Named as a Visionary in the 2023 Gartner Magic Quadrant for Warehouse Management Systems for the Fourth Consecutive Year

STS News Desk

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July 24, 2023

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Reply Named as a Visionary in the 2023 Gartner Magic Quadrant for Warehouse Management Systems for the Fourth Consecutive Year

Reply has been named a Visionary in the 2023 Gartner Magic Quadrant for Warehouse Management Systems among 18 vendors worldwide due to its Completeness of Vision and Ability to Execute.

According to Gartner, “To be a Visionary, a vendor must have a coherent, compelling and innovative strategy that seeks to deliver a differentiated, robust and vibrant offering to the market.” Reply has been named a Visionary in the Gartner Magic Quadrant for WMS for the fourth consecutive year.

We believe our position as a Visionary confirms our standing as a thought leader in the sector, thanks to our innovative vision and future-proof solutions, reflecting the increasingly global scope of our projects.

“To be a Visionary, a vendor must have a coherent, compelling and innovative strategy that seeks to deliver a differentiated, robust and vibrant offering to the market.”

Reply is one of the first players to offer a modular and extensible digital platform, 100% cloud-native and microservices-based, as an asset to provide its customers the adaptability and flexibility to drive real impact in their organizations, as business needs and technologies change in times of disruption. Its strength lies in its composability, leveraging business-ready services and accelerators that can be packaged together into pre-built solutions, such as our LEA Reply WMS, or to create new solutions, tailored to the customer’s specific requirements.

Alongside its strong support to core WMS processes and cutting-edge technologies, Reply continues to enhance its warehouse automation and robotics capabilities, as well as invest in data-driven resource optimization, leveraging technologies, such as AI and ML, for supply chain visibility and proactive decision-making.

Reply continues to evolve its capabilities within the LEA ReplyTM and Click ReplyTM solutions to take time-to-value and quality to the next level and support our customers in every step of their digital transformation process.

“We are thrilled to be named as one of the Visionaries in the Gartner Magic Quadrant for WMS for the fourth consecutive year,” said Enrico Nebuloni, Executive Partner at Reply. “This achievement reinforces the value of our unique and distinctive vision, and further cements the trust our customers place in us. By successfully and effectively meeting diverse demands across various industries and business objectives, we consistently transform our customers’ supply chain visions into reality”.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Ticket Evolution and Tixstock Join Forces in Transatlantic Partnership, Unveiling Two-Way Ticketing Inventory Feed for Global Event Access

STS News Desk

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July 24, 2023

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Ticket Evolution and Tixstock Join Forces in Transatlantic Partnership, Unveiling Two-Way Ticketing Inventory Feed for Global Event Access

Ticket Evolution, a leading provider of solutions for the North American event ticketing industry, and Tixstock, a Swiss-based ticketing software company with global reach, are proud to announce their strategic partnership and the launch of a groundbreaking two-way ticketing inventory feed. This collaboration aims to transform the international ticketing landscape by leveraging each other’s extensive distribution networks, granting customers unparalleled access to global events.

The Ticket Evolution and Tixstock partnership marks a pivotal moment in the event industry.

The Ticket Evolution and Tixstock partnership marks a pivotal moment in the event industry. Combining cutting-edge technologies the two-way ticketing inventory feed will open new horizons for professional ticket resellers and rightsholders, marketplaces and digital platforms, while delighting customers worldwide.

Through this partnership, Ticket Evolution and Tixstock are unlocking numerous benefits for their customers:

Expanded Global Event Access: Leveraging the extensive distribution networks of both Ticket Evolution and Tixstock, customers will enjoy enhanced access to a wide range of global events. Inventory holders can tap into new markets across the planet to reach a true global audience, while customers will have an unparalleled selection of international events to choose from, regardless of their geographical location.
Real-Time Ticket Inventory Updates: The two-way ticketing inventory feed ensures accurate and up-to-date ticket availability information. By providing real-time synchronization, overselling can be minimized, empowering ticket sellers to optimize allocations and maximize revenue potential.
Streamlined Ticket Sales and Distribution: The bi-directional integration simplifies ticket sales and distribution processes. North American sellers and European sellers can efficiently manage their ticket inventory across multiple sales channels, while customers benefit from a seamless and hassle-free ticket purchasing experience.
Enhanced Customer Satisfaction and Confidence: With increased access to global events and improved ticket availability information, distributors can offer their customers heightened satisfaction in finding and purchasing tickets for their desired events. The seamless integration between Ticket Evolution and Tixstock contributes to a frictionless customer experience throughout the entire ticketing journey.
Insights into International Event Travel: The partnership between Ticket Evolution and Tixstock not only opens doors to global events, but also provides valuable insights into international event travel. By analyzing statistics on customers who travel internationally for events, event organizers can make informed decisions to target and cater to this audience effectively.

Commenting on the partnership, Daniel Weisbaum – SVP Operations, expressed enthusiasm, stating, “Ticket Evolution is thrilled to embark on this transformative partnership with Tixstock. By combining Ticket Evolution’s expertise with Tixstock’s ticketing distribution platform and vice-versa, we are breaking down barriers and bringing the world closer together. This collaboration will unlock new opportunities for everyone in our industry.”

Terry O’Brien, COO of Tixstock, echoed the excitement, stating, “In an interconnected world fandom has become global. The Weeknd is as popular in Egypt as he is in his native Canada. K-pop stars sell out US Stadiums regularly. Manchester is home to 500,000 people, but Manchester United has an estimated 1.1 billion fans worldwide. We are excited to join forces with Ticket Evolution and deliver a unified ticketing inventory solution that empowers inventory holders and our distribution partners alike. This partnership represents a significant leap forward for the event ticketing industry.”

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Trimble Launches New Cloud-Based Version of its Log Inventory and Management System for Forestry

STS News Desk

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July 21, 2023

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Trimble Launches New Cloud-Based Version of its Log Inventory and Management System for Forestry

***New Trimble LIMS PRO Gives Small- and Medium-Sized* *Companies the Opportunity to Realize Productivity and Growth Gains***

Trimble announced the launch of LIMS PRO, a new cloud-hosted version of its widely used Log Inventory and Management System (LIMS) to manage sawmill raw material procurement. As a cloud-based log settlement solution, LIMS PRO is designed to improve operational visibility for mills. It enables small- and medium-sized forest product companies to realize productivity and growth gains that only large companies have historically been able to afford by digitizing lumber supply chain workflows.

Taking the power of LIMS and creating a more accessible Software-as-a-Service (SaaS) version, this robust business management software streamlines contracts, receiving, inventory and settlement processes into a single platform, providing forestry companies with a complete picture of their operations. In addition, the software assists with mobile ticketing in the woods before the logs make their way to sawmills, eliminating the need for manual recordkeeping.

Comprised of a mobile application, web-based applications and an onsite receiving application connected to the weigh scale, LIMS PRO provides an easily accessible reporting dashboard that shows exactly what is happening from forest to sawmill. Whether in the woods or at the weighing scale, this new software simplifies the complete process for sawmills—taking it from days to hours through improved data accuracy, real-time reconciliation, minimization of processing errors and faster truck turn times.

“At Trimble, we work closely with our customers to digitize their supply chain data,” said Kevin Toohill, general manager of Trimble Forestry. “LIMS PRO enables partners and others along the value chain to digitally transform their operations—moving from paper tickets, log sheets and manual data entry to modern workflows. This means increased accuracy and less time spent tracking down paper copies or entering data multiple times.”

“Leveraging our work with more than 500 large forestry customers, we have developed a hosted, cloud-based solution that gives small- and medium-sized businesses the opportunity to benefit from our enterprise expertise while having digital workflows tailored to meet their needs,” said Toohill. “This takes the complexity out of managing and maintaining a dedicated on-prem log and inventory management system.”

In addition to digitizing the supply chain, this new software enables forestry organizations to:

Simplify load reconciliation by syncing the weigh scale to the settlement system within minutes
Automate invoicing and financial settlements
Track yard inventory while monitoring costs to procure timber inventory
Manage key performance indicators and assess the overall health of the business
Seamlessly share data with partners
Eliminate need for additional IT infrastructure as the solution is hosted and managed in Trimble’s secure AWS cloud environment
Integrate mobile tickets, using the LIMS mobile application, with weigh scales to replace hand-written tickets and log sheets

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TechTorch Disrupts IT Services Market with AI and Playbooks

STS News Desk

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July 21, 2023

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TechTorch Disrupts IT Services Market with AI and Playbooks

TechTorch.io, the industry-leading platform provider for accelerating Professional Services, is proud to announce the integration of cutting-edge AI technology as a part of its service offerings. This significant advancement empowers tech vendors, consultants, and IT organizations to deliver services faster, more efficiently, and with enhanced reliability. By combining AI with its already battle-tested playbooks and tool configurations, TechTorch.io is poised to revolutionize the IT Services market, disrupting the traditional “Time and materials” business model that has been prevalent for decades.

TechTorch’s platform currently boasts battle-tested playbooks, tool configurations, and customer collaboration spaces, enabling consultants and tech vendors to effectively sell and deliver their services. The platform has already proven to drive impressive time and cost savings of around 2x for its users. However, with the strategic introduction of AI, TechTorch.io aims to exponentially enhance these metrics, delivering even greater value to its clients.

Jordi Moncada, CEO of TechTorch.io, expressed his enthusiasm for the integration of AI: “With AI, solution playbooks and professional services can be created and delivered in a fraction of the time. The ability to configure and test tools quickly and consistently is a game-changer. We are witnessing a substantial increase in productivity that was previously unattainable using traditional people-based approaches.”

By harnessing the power of AI, TechTorch enables its users to access a wide array of benefits:

Accelerated Solution Development: AI streamlines the creation and delivery of solution playbooks and professional services, allowing for quicker deployment and implementation.
Consistency and Reliability: AI ensures consistent and reliable results across projects, reducing the potential for errors and improving overall service quality.
Cost and Time Savings: The incorporation of AI significantly reduces time and resource expenditure, leading to substantial cost savings and improved project efficiency.
Enhanced Customer Experience: By leveraging AI capabilities, TechTorch.io fosters greater collaboration and engagement between clients and service providers, resulting in an enhanced customer experience.

Headquartered in Silicon Valley, TechTorch.io is a leading platform provider for accelerating Professional Services. Its comprehensive platform offers battle-tested playbooks, tool configurations, and customer collaboration spaces, enabling tech vendors, consultants, and IT organizations to streamline their operations and deliver superior services. With the recent incorporation of AI, TechTorch.io is redefining the possibilities within the IT Services market.

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The Growth of Generative AI

STS Staff Writer

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July 21, 2023

0

Gigantic language and image models, also known as generative AI, are set to create a plethora of opportunities for professionals and businesses…

Generative AI is a type of artificial intelligence that involves the use of algorithms to generate new content such as images, videos, and text. While generative AI has been around for some time, it is now becoming mainstream thanks to advancements in machine learning algorithms and the availability of large datasets.

The technology is becoming more popular with services such as OpenAI’s ChatGPT, DALL-E, or Midjourney. From media and entertainment, to design, and more, Generative AI has a key role to play. Generative AI has already disrupted our work and life, and this is just the beginning.

Some areas where Generative AI is already making its mark are:

Language Models: We have generative models such as ChatGPT that are trained to create human-like text.
Generative Design: We can use AI to create new designs and artwork, and it saves our time and effort.
Music Generation: Some generative models can compose music, create beats, and even generate MIDI files.
Robotics and Control: We have AI-based tools to generate control systems for robots and other physical devices.

While this is an impressive list of areas where generative AI is already creating an impact, the reality is, artificial intelligence will penetrate more and more in our everyday areas.

Currently, new artificial intelligence technology is taking Silicon Valley by storm. Very soon, you will get to use it in your daily software suite of Microsoft and Google. While we know that the first broad applications of AI have burst into the realm of the consumer internet, with ChatGPT and its open-ended chats. However, Microsoft and Google made announcements to add AI into their daily tools for knowledge workers.

“As we look ahead, we believe this generative AI will unlock a new wave of productivity growth, Satya Nadella”

Let us see how Microsoft and Google are entering the realm of generative AI in a more sophisticated way.

Microsoft and AI

Last week, Microsoft has made announcements of its plans to push AI into all corners of its business. The software giant has committed a $13 billion partnership with the start-up Open AI, whose ChatGPT bot has already captured the attention of everyone.

Microsoft has recently integrated Open AI models into its Bing search engine.

Microsoft will integrate AI assistants called Capilots into the software. The bot will draw data from the customer information already stored in the database.

Google and AI

Google has also taken the same path as Microsoft to generate some more profits from generative. It will soon incorporate AI into the software that businesses pay for. The company has plans to embed AI into emails and word-processing docs to draft emails and create job descriptions and other documents by giving simple prompts to the AI model.

With this AI integration into the Google suite, users can create more playful or professional content in a matter of seconds. However, these features will be available to the trusted users of the company. Google has also debuted Generative AI app builder, a tool to help businesses and governments to quickly develop their chatbots.

Just as software developers flocked to build more applications for smartphones, Google expects that more programmers will be interested to build new AI applications. Building such large models is not easy, and it demands the work of specialized engineers with rare qualities and supercomputers to handle processing demands. Most of the companies will not have the resources to replicate the work of Google, Microsoft, or Open AI, so they are working to fulfil the market demand.

Irrespective of the industry it is used in, generative AI will have a profound impact on each of them.

Will Generative AI replace Jobs?

Although the new technology has the potential to automate a few tasks, it may replace a few jobs. However, we will see a rise in more jobs shortly. Some jobs may become obsolete, but others are likely to evolve to complement the increased use of AI. Furthermore, AI adoption will lead to economic growth and new opportunities in finance, health, transportation, and other sectors.

Wrapping Up

We can say that Generative AI carries the potential to revolutionize several industries, and it is sure to impact our lives in many ways. From creating an immersive and real-life virtual world to automating repetitive tasks, generative AI will improve our productivity to enhance our daily life experiences.

BONUS READ:

GTM Fundamentals for 2023 with MarTechSeries and Demandbase; Chris Moody, Head of GTM Strategy and Thought Leadership at Demandbase shares proven tips and best practices. Download now!

SANDSIV positioned as the Leader in the SPARK Matrix for Voice of the Customer (VoC), Q3, 2023 by Quadrant Knowledge Solutions

STS News Desk

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July 21, 2023

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SANDSIV positioned as the Leader in the SPARK Matrix for Voice of the Customer (VoC), Q3, 2023 by Quadrant Knowledge Solutions

The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading Voice of the Customer (VoC) vendors.
SANDSIV with its comprehensive technology for Voice of the Customer (VoC), receives strong ratings across the parameters of technology excellence and customer impact.

Quadrant Knowledge Solutions announced that it has named SANDSIV as a Q3 2023 technology leader in the SPARK Matrix™ analysis of the global Voice of the Customer (VoC) market.

The Quadrant Knowledge Solutions SPARK Matrix: Voice of the Customer (VoC), Q3, 2023, includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading Voice of the Customer (VoC) vendors in the form of its SPARK Matrix™. It gives strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market position.

According to Preshit Parab, Analyst, at Quadrant Knowledge Solutions, “SANDSIV’s voice of the customer (VoC) platform, sandsiv+, is a comprehensive and advanced solution that helps users to consolidates data from different sources by eliminating data silos and enabling cross-channel analysis, resulting in more accurate and comprehensive insights. SANDSIV leverages AI/ML algorithms to deliver sentiment analysis enabling organizations to gauge customer behaviour accurately and tailor their products & services.”

“Moreover, SANDSIV prioritizes data privacy and security in its customer experience management offerings. With robust security measures, including encryption, access controls, and regular audits. Furthermore, SANDSIV’s single tenant cloud-based architecture transforms an organization’s customer experience management by facilitating flexibility, scalability, and accessibility. SANDSIV with its strong partner ecosystem, robust security measures, customer value proposition, and comprehensive vision & roadmap, has been positioned as a leader in the SPARK Matrix: Voice of the Customer, Q3, 2023,” Preshit adds.

Frank Warnsing, founder and Head of Strategic Alliances of SANDSIV, affirms, “Our inclusion as a Leader in the 2023 SPARK Matrix™ reports solidifies our commitment to global innovation and our relentless pursuit of excellence. Through our transformative customer experience management solution sandsiv+, we deliver effortless deep insights and unparalleled user-friendliness, enabling organizations to revolutionize their customer interactions with extraordinary success.”

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Truecaller: Record Quarter Despite Macroeconomic Headwinds

STS News Desk

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July 21, 2023

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Truecaller: Record Quarter Despite Macroeconomic Headwinds

Truecaller, the leading global platform for verifying contacts and blocking unwanted communication, is proud to report an increase in net sales of 8 percent combined with an increase of adjusted EBITDA of 9 percent to SEK 238,5 million for the second quarter. The EBITDA margin was 46 percent and profit after tax amounted to SEK 205.9 (172.7 in the second quarter of 2023.

“Truecaller’s second quarter was our strongest quarter to date in terms of number of users as well as revenue and profit. I am especially proud that we accomplished this despite macroeconomic challenges which are putting pressure on demand for advertising and declining sales of new smartphones.

Demand for our products are increasing and our user growth has accelerated. During the quarter, we had an average of 355.6 million (321.4) monthly users. Our growth in daily active users is the highest since the end of 2020. Growth in markets outside our largest markets – India as well as Africa and the Middle East – is at a record high. In selected growth markets like Malaysia, Indonesia, Colombia, Chile and the US the annualized growth rate in Q2 was above 30 percent. Our long term focus to build an even stronger value proposition to increase the daily engagement per daily active user is showing great results, and we see features such as Commenting, AI Assistant, Smart SMS to name a few features, generating significantly higher engagement and long term retention.

Quarterly revenue amounted to SEK 518.4m (480.4). All revenue streams, ads, subscriptions and Truecaller for Business grew healthy. Revenue from Truecaller for Business grew the fastest.

EBITDA amounted to SEK 238.5m (218.5), corresponding to an EBITDA margin of 46.0 percent (45.5).

On a seasonal basis, the second quarter is strong for our largest revenue source, ad revenues. In total, ad revenues amounted to SEK 425.2m (414.2). Just like last year, demand for digital advertising grew sharply during India’s largest sporting event, the Indian Premier League (IPL) in cricket. The impact of the IPL was just as strong this year as in 2022, while advertising demand in general remains lower than last year. General demand has stabilized, and at this point we expect neither a further weakening nor a significant improvement compared to the end of the first quarter.

The rise of Artificial Intelligence (AI) is an important change driver for our business. Impersonations, phishing attempts and overall sophistication of scams is increasing rapidly across a wider variety of channels due to the use of AI based technologies. We are adapting our solutions to better enable consumers and businesses to protect themselves.

In summary, we are reporting Truecaller’s strongest quarterly profit ever with accelerating user growth. Seasonally, the second quarter is strong, but in general ad demand is lower than last year and economic conditions and their impact on the advertising market remain difficult to predict. The weaker advertising market that we saw the effects of from the fourth quarter of 2022 persists, but demand has stabilized.”, says Alan Mamedi, CEO of Truecaller.

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Creatio Unveils Composable Pricing Model to Provide Its Customers with More Freedom and Flexibility

STS News Desk

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July 21, 2023

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Creatio Unveils Composable Pricing Model to Provide Its Customers with More Freedom and Flexibility

The new pricing model compliments Creatio’s composable architecture enabling users to experience a maximum degree of freedom with flexible platform plans that

Creatio, a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom, announces its composable pricing model. The new pricing approach supports composable no-code architecture. It emphasizes the platform capabilities while allowing customers to seamlessly extend the usage through available apps, products, and components.

With the new pricing model, Creatio launches three new platform plans: Growth, Enterprise, and Unlimited. Each of these plans is designed to suit varying requirements of Creatio customers, taking into account aspects like platform usage, integrations, governance, and advanced security. The Growth plan is designed for small to medium-sized businesses (SMB) looking to automate workflow and CRM use cases. The Enterprise plan is aimed at corporate and enterprise clients to support use cases of different complexity. Finally, the Unlimited Plan is the most advanced version of the platform that covers complex use cases at an enterprise scale with a number of unparalleled benefits. The Unlimited plan includes the No-code Magic offer (coverage of implementation services for the first project delivered by a certified partner) and complimentary coverage of an additional use case (10% of extra licenses).

On top of the platform plans, Creatio users can add available applications (such as Customer 360, Lead and Opportunity Management, Case Management, etc.) or full-blown products (like Sales Creatio, Service Creatio, Marketing Creatio, and others). Creatio customers have the flexibility to combine apps and products and deploy them on a selected platform plan without any limitations.

As a part of the new composable pricing model, Creatio has also introduced additional user types – Restricted Data Input Users, External Users, and Mobile-Only Users that address specific scenarios and unique needs.

The new pricing model is focused on providing Creatio customers with more flexibility to use the needed set of functionality and extend it at any time. Customers can easily find the best option that suits the needs of their particular use case and maximize investment efficiency.

“The time can’t be better for the introduction of the composable pricing,” said Katherine Kostereva, CEO of Creatio. “The composable pricing approach supports Creatio’s innovations in the no-code space and provides a clear differentiation in the marketplace. Our clients will benefit from the new pricing model that allows to decrease the cost of subscription and provides more freedom to own their automation through a composable no-code approach.”

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Aviso Names Former FICO and Salesforce.com CIO Claus Moldt and ex-UIPath & Microsoft Head of AI Products Prabhdeep (PD) Singh as Chief Advisors

STS News Desk

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July 21, 2023

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Aviso Names Former FICO and Salesforce.com CIO Claus Moldt and ex-UIPath & Microsoft Head of AI Products Prabhdeep (PD) Singh as Chief Advisors

Newly appointed Chief Technology and Chief AI Advisors join following debut of industry’s first AI Chief of Staff at New York Stock Exchange

Aviso, the only end-to-end AI revenue operating system, announced two new Advisors have joined the company from the AI and CRM software industry: Claus Moldt, previously Global Chief Information Officer at Salesforce.com and Chief Product Officer and CIO at FICO, and Prabhdeep (PD) Singh, former Head of AI Products at UiPath and Microsoft. Claus and PD will play instrumental roles as Chief Advisors helping scale Aviso’s AI Chief of Staff, MIKI, and Aviso’s industry-leading AI Revenue Operating System.

AI is now the no. 1 item on CNBC’s list of top technology areas to spend on, topping the list at 47 percent and more than doubling the next closest category. Productivity benefits are well documented for Generative AI, but a growing number of companies including leaders in banking, retail and financial services have banned the use of popular open source LLM in the workplace due to lack of protection and confidentiality over sensitive data.

“Every company now has the potential to build and benefit from Generative AI and create new kinds of value in their Sales function”

Debuting at NYSE, the industry’s first AI Chief of Staff – MIKI – uses Aviso’s own proprietary LLM to provide secure, personalized experiences across revenue and GTM teams, saving users 8-10 hours a week by making insights from CRM, Cloud Databases, ERP, emails, recorded meetings, and other GTM datasets more accurate, actionable and instantaneously accessible. MIKI’s recommendations are generated from disparate data sources and several AI models that understand all aspects of the sales cycle, individual role and user, all within Aviso’s secure platform. All data is encrypted within Aviso’s proprietary, secure and carefully designed frameworks, unlike alternatives from legacy providers that risk exposing sensitive and confidential data.

“This is an exciting time akin to the cloud boom in the early 2000s where we saw new category leaders emerge,” said Claus Moldt, Chief Technology Advisor of Aviso AI. “What excites me the most about Aviso is their diligent approach to getting the most out of both structured and unstructured data, helping their customers turn them into accurate and actionable insights prompted by the specific use cases and roles. This level of detailed assistance was typically reserved for management, so what Aviso has done in providing a Chief of Staff for all its customers is a tremendous advantage.”

“When every company considered jumping on the ChatGPT bandwagon, only a select few remained true to their commitment of using Generative AI safely and securely to help customers tap in their existing data and accelerate their businesses confidently,” said PD Singh, Chief AI Advisor of Aviso AI. “Generative AI’s growth in the enterprise is entirely dependent on the accuracy of the datasets it analyzes. Aviso remains true to its mission of using AI to drive better outcomes by helping their customers get more out of their datasets to adapt and steer their businesses as they see fit. I’m honored to work with Aviso to continue spearheading next generation experiences in revenue and GTM.”

“Every company now has the potential to build and benefit from Generative AI and create new kinds of value in their Sales function,” said Trevor Rodrigues-Templar, President & CEO of Aviso AI. “We’re pleased to bring on two exceptional leaders and operators in Claus and PD, both with extensive experience scaling innovative products that support customer and revenue growth throughout their careers at Salesforce, UIPath and Microsoft.”

Aviso’s end-to-end AI platform helps businesses like New Relic, Armis and RingCentral by putting the power of AI in the fingertips of CROs, RevOps, Sales Managers and Reps. MIKI – which stands for Machine Intelligent Knowledge Interface – in the first and most secure Generative AI interface for revenue and GTM Teams.

SalesTech Quote-of-the-Week!

Top SalesTech News of the Week: 17th to 21st July

SalesTech QnA with the Expert

Top Sales and SalesTech Articles on RFID, Generative AI, CPG Best Practices!

Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!

BONUS READ:

GTM Fundamentals for 2023 with MarTechSeries and Demandbase; Chris Moody, Head of GTM Strategy and Thought Leadership at Demandbase shares proven tips and best practices. Download now!

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

New Trimble LIMS PRO Gives Small- and Medium-Sized Companies the Opportunity to Realize Productivity and Growth Gains

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Gigantic language and image models, also known as generative AI, are set to create a plethora of opportunities for professionals and businesses…

Microsoft and AI

Google and AI

Will Generative AI replace Jobs?

Wrapping Up

BONUS READ:

GTM Fundamentals for 2023 with MarTechSeries and Demandbase; Chris Moody, Head of GTM Strategy and Thought Leadership at Demandbase shares proven tips and best practices. Download now!

The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading Voice of the Customer (VoC) vendors.

SANDSIV with its comprehensive technology for Voice of the Customer (VoC), receives strong ratings across the parameters of technology excellence and customer impact.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

The new pricing model compliments Creatio’s composable architecture enabling users to experience a maximum degree of freedom with flexible platform plans that

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

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Top SalesTech News of the Week: 17^th to 21st July

***New Trimble LIMS PRO Gives Small- and Medium-Sized* *Companies the Opportunity to Realize Productivity and Growth Gains***