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Trinamix Collaborates With Oracle on the new Release of Oracle Supply Chain Management Cloud Features

As part of the Oracle Co-development program, Oracle is working with Trinamix to add next wave of advanced features to cloud applications for supply chain planning and manufacturing

Trinamix, a Platinum level member of Oracle PartnerNetwork (OPN), announced a collaboration with Oracle for the next release of Oracle Supply Chain Management (SCM) Cloud. The solution will help a wider set of customers to adopt advanced capabilities around supply chain planning and process manufacturing in the next-generation cloud-based applications. Leveraging its knowledge of customer use cases and experience on Oracle SCM Cloud, Trinamix can enrich the scope of Oracle’s quality assurance program and help accelerate faster adoption of new features.

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“Oracle is committed to delivering future-ready supply chain management to its customers,” said Jon Chorley, Chief Sustainability Officer and Group Vice President, SCM Strategy at Oracle. “As a part of this goal, Oracle is pleased to be collaborating with Trinamix, who bring deep expertise and cross-industry knowledge of planning and manufacturing solutions. This, together with Trinamix-developed, industry-specific PaaS based solutions that extend the Oracle SCM Cloud platform, helps the delivery of optimized supply chain solutions to the market. We look forward to a continued partnership with Trinamix.”

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Molly Chakraborty, Co-founder, Trinamix, said: “This co-development is part of our continued strategy to invest in Oracle Cloud Applications and build deep expertise working with Oracle to solve our customers’ problems.” Amit Sharma, Co-founder, Trinamix, said: “This relationship with Oracle positions us to help our existing and potential customers to leverage Oracle platforms for faster time to market and increase their supply chain efficiency by reducing costs.”

By joining the Oracle Co-development program, Trinamix is helping to bridge gaps between customer needs and functionality available in Oracle Supply Chain Management (SCM) Cloud. Trinamix initiated its involvement in Oracle co-development back in 2015. The latest re-engagement in this process is the second chapter of the same initiative. Trinamix is recognized for its customer focus and excellence in solution delivery that has enabled many clients to achieve their vision of an integrated, orchestrated and seamless business process. The company’s unique approach of implementation that incorporates best practices for processes and technology makes it a leader in implementing Oracle solutions in supply chain planning and execution.

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SparkPost Introduces New Recipient Validation Capabilities for Improved Email Deliverability

SparkPost protects email sending reputation by automatically culling bad addresses

SparkPost the #1 email delivery and analytics service, announced the next generation of its SparkPost Recipient Validation service, its email validation solution that uses sending data from its footprint of trillions of emails. SparkPost Recipient Validation achieves the industry’s best sender reputation protection by leveraging the world’s largest email data footprint, derived from SparkPost’s delivery of 37% of all B2C and B2B email. By leveraging its massive dataset, SparkPost can eliminate over 31% of the harmful bounces that go undetected by other recipient validation providers, before they impact email deliverability.

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SparkPost Recipient Validation solves a major problem facing marketing and email managers of sending to too many “bad” email addresses that cause ISPs to reduce their visibility in inboxes and potentially mark email as spam.

“Our customers benefit from a data-driven approach. Recipient Validation brings the intelligence of global email behavior and delivery patterns to improve the reputation and deliverability of their email programs,” said Charlie Reverte, Chief Product Officer of SparkPost. “Optimizing email engagement based on predictive data analytics and machine learning is a top priority for our company, and SparkPost Recipient Validation is our latest offering that supports our strategy to transform email delivery through Email Intelligence.”

New with this release, SparkPost has enhanced its Recipient Validation with additional data, doubling the number of bad addresses it can detect. Using historical bounce data from SparkPost’s footprint of trillions of emails, it automatically identifies bad addresses based on the sending behavior of other customers, so Recipient Validation customers can filter bad emails before they are sent to protect their reputation with ISPs and improve overall deliverability.

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SparkPost’s world’s largest email data footprint is the key to making its Recipient Validation more effective than competitive offerings, which have less data and often rely on a technique known as SMTP ping to check addresses. This is akin to ringing the doorbell and running away — and ISPs hate it. Also, the SMTP ping approach is too slow for use cases like signup flows where customers are kept waiting for the validation response. Using SparkPost data, customers achieve better deliverability results without SMTP ping and can return results in under 30 milliseconds. SparkPost’s latest offering also includes new typo detection capabilities that identify common mistakes users make while typing their email address into signup forms, along with suggestions for the right address, plugging a top source of lead loss for customers.

SparkPost now offers the most integrated approach to predictive email intelligence through its SparkPost Signals platform for email engagement and delivery health, and SparkPost Recipient Validation for email reputation. The company understands how high-performing email programs are increasingly fragmented and complex, and that data-centric, predictive models are needed to help organizations stay ahead of technical challenges and meet customer expectations. SparkPost continues to lead the email delivery and deliverability market, with customers like Zillow, The New York Times, Booking.com, Rakuten (formerly Ebates) and Zynga.

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Glassbox Announces Availability of Its Digital Experience Orchestration Platform on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Glassbox customers can now benefit from real-time session replay directly in Salesforce, whilst accessing previously untapped level of insights

Glassbox announced it has launched its Digital Experience Orchestration and big data analytics solution on Salesforce AppExchange, empowering customers to revolutionize the way customer service departments handle customer queries and complaints.

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With this first use case being released, customers’ service agents can benefit from both real-time and historical session replays from web and mobile devices, being able to identify immediately the nature of the queries they receive and how to address them.

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Comments on the News

  • “Many of Glassbox’s key customers are already using Salesforce, so this integration has been one of our key priorities this year as we continue to significantly scale-up the business,” said Yoav Schreiber, COO at Glassbox. “We are working to deploy additional use cases that will significantly help global enterprises manage their digital customers.”
  • “Glassbox is a welcome addition to AppExchange, as they power digital transformation for customers by empowering enterprises to handle queries effectively,” said Woodson Martin, GM of Salesforce AppExchange. “AppExchange is constantly evolving to enable our partners to build cutting-edge solutions to drive customer success.”

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5 Ways Marketing and Sales Can Use Creative E-learning to Boost Lead Generation

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cpdstandards logo Forbes has estimated by 2025 e-learning could be worth a staggering $325 billion. With the rise in popularity and content, businesses are cashing in on the e-learning market and are becoming more creative with concepts to capture new audiences. The CPD Standards Office is a body that offers cpd accreditation in the UK and recently launched a campaign to uncover the top 10 most unusual e-learning courses on Udemy.

The findings showed an acceleration in demand for unique and inventive courses, from zombie apocalypse training to building a rocket. The Unique E-learning League gives an insight into how companies and entrepreneurs have profited from creatively packaging these courses.

5 Ways Marketing and Sales Can Use Creative E-learning to Boost Lead GenerationThe table shows a variety of unique course titles, from How to Survive a Zombie Apocalyp E-learningse to Train Your Dog to Walk on a Treadmill. It also reflects the astounding $2 million in revenue generated from over 20,000 students. This study aimed to show that more people are turning to less mainstream programs and seeking niche subjects to learn about.

How can Marketing and Sales professionals use creative e-learning to drive leads into their business?

Below are 5 points on how you can use creative e-learning to tap into new audiences, build brand awareness, loyalty and generate leads.

1. Be Creative and Tell a Story

An ingenious title combined with content can go far with prospective students. A straightforward concept can be altered to appeal to a larger market. The number two course was marketed as a ‘Selfie Masterclass’, this was a photography course. Photography courses are widely available online but given this title enabled the appearance of a unique and niche program. This ensures you can remain relevant to your brand while giving a contemporary spin on the content. The key is to find a topical subject that is compatible with your business.

5 Ways Marketing and Sales Can Use Creative E-learning to Boost Lead GenerationThis course may have been selling camera/filming equipment, perhaps promoting a new photography app. By using the term ‘selfie’ instead of ‘How to Take a Photograph of Yourself’, this attracts the attention of a new type of audience that may be in the market for your service but may not have been actively looking for it.

2. Be Concise with Your Offering

Students do not want to feel they have been mis-sold. If you are pitching false outcomes from your course, this will inevitably lead to unsatisfied purchasers and negative feedback. Although we encourage you to be creative with your program, be realistic. For example, ‘How to Build a Rocket’ was ranked number 9 on the Unique E-Learning League.

Should the authors given the pretense the student would be orbiting the earth upon commencement of their learning, it would have struggled to generate the £14,000+ revenue reported. However, an eye-catching title with a clear description of the more modest outcome of small science experiments with household items (aimed primarily as a learning activity for children) leads to many of the public purchasing this course.

Bring creative (not misselling) keeps the student engaged in your course for longer, which in turn creates brand loyalty increasing the chance for them to buy into your brand.

3. Offer user support

While it may be unlikely you are able to monitor queries 24/7, make sure support is offered to those when needed. Adding the option of contact when learners need guidance reaffirms trust in the brand as it shows your business values the clients. Provide a ‘Live Chat’ feature or opportunities to post comments throughout the course, therefore the student can continue the course with the knowledge that any queries will be resolved shortly.

Another means to user support is creating forums for current and previous students. Discussions can be had, and ideas and solutions are exchanged. Problems can be addressed at a faster rate and create greater satisfaction overall. This also provides a platform for valuable feedback, whether for alteration to the current course or inspiration for a series of courses in the future.

Helping the learner throughout their journey and addressing queries gives your brand the perception of truly valuing the user. In turn, this can create a commitment to the business and lead to further purchases.

4. Offer exceptional value

Offer value for money from the course itself and through discounted products. There is endless information online, much of it free to access. You need to ensure prospective students choose your course. The public is more reluctant than ever to part with their cash, so offering an intermittent discount on the price of the program can lead to a peak in Sales and the purchasers satisfied they gained a bargain.

Towards the end of the course, once trust has been built with the user you can promote your products or services. The more value that has been provided to the student, the longer they will remain engaged. At this point, they will feel more inclined to trust you with their cash or some small commitment, such as an email address.

Offering free resources in exchange for contact information is a fantastic way of helping the student with the learning process and also gaining contact information and plugging them into a CRM. Once stored into a CRM this can be nurtured across a number of email sequences.

Use the end of the course to give the student the opportunity to commit to your brand, this could be taking them to a landing page and requesting they opt-in their contact information in exchange for further resources or perhaps taking them to a product page that relates to the course content.

5. Be user-friendly

Perhaps one of the most pinnacle elements. Students will be left unsatisfied if the course is a struggle to complete. Firstly, the visuals of the course should be user-friendly. Do not overload the user with cluttered graphics and text. Keep things simple and clean, written information should be broken down and kept clear of unnecessary content.

Making these courses mobile friendly is key, many learners will study on-the-go and not having easy accessibility will become off-putting. Be conscience of those with disabilities, consider adding subtitles to videos and audio descriptions if possible.

Keep the language consistent with the skill set you have targeted; a beginner’s course should not appear too complex and leave the user confused. Likewise, a more advanced course can briefly cover the basics but should primarily offer new information.

Having a face speaking to the camera not only gives a personal touch but also helps build trust with the student on the other side. This should help to alleviate any concerns over the course value the student may have initially had.

Summary

The course should allow you to tap into new audiences in the market for your services, but who may never have come across your brand before. The course also gives the student an opportunity to build some trust and loyalty with you before asking them to commit. It bridges the gap between a Marketing or Sales message and allows you to provide an immense amount of value whilst being more receptive to messages throughout

Creativity is key and can draw in clients that initially may not have had a general interest in your products or services. Don’t be put off by the idea of generating the content. Although it may initially take time, your content does not need to be restricted to one platform.

By using a video production agency you can ensure your content is high quality and saves you the time of editing. If this isn’t suitable to yourself, most smartphones have sufficient quality on the cameras nowadays and teamed with a tripod can do a great job, alongside signing up to Udemy free of charge.

The additional benefit is that by the time you have created all your course content, you will have gained an archive of evergreen content that can be rolled out across Social Media, Email and other Marketing channels.

Read more: How Mobile Apps Are Revolutionizing the Future of E-Learning

Dovetale Launches New Look-A-Like Influencer Search Engine

Dovetale is transforming how marketing teams discover talent

Dovetale, a website to help marketing teams find and work with social media influencers, announces a new feature to help teams find related influencers.

Dovetale, Inc.
Dovetale, Inc.

There is no doubt that there are a lot of influencer search and management platforms. In fact, there are over 100 technology companies notably competing in this space, not to mention the array of agencies. “These companies don’t scare me, mostly because I don’t see many of them as true competitors,” says co-founder Mike Schmidt. “Everyone is fighting over the same customers with the same value proposition and they haven’t realized how to make a dent in the creator economy GDP yet.”

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Dovetale is launching a new search experience with the goal of making it easier to access the right creators. The feature can enable teams to input influencers they may have worked with in the past and allows them to find related accounts. If teams already know who/what personalities and content aesthetics work for them, they can instantly showcase the communities around specific tribes. Several factors have made this possible, including access to customer data, machine learning and customer feedback from disgruntled customers using competitor products.

“This is so much bigger than influencer marketing – this is the future of search. Google does a really good job of searching publisher pages on the web, but a terrible job of searching publishers on social media. Less and less people are starting blogs on a web domain in favor of YouTube or Instagram. Google wasn’t the first search engine and neither were we, but today we feel like we are definitively the best. A lot of influencer platforms we compete with have tiny bells and whistles, but search is what matters most,” says Schmidt.

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In addition to helping brands, the new search features will allow more niche and micro influencers to be discovered. The Dovetale team hopes to eventually democratize access to creatives – akin to what IMDb’s mission is for movies stars and TV’s actors.

“We want to do as much as we can to help creators be discovered and, at the same time, display relevant search results that will lead to ROI for our clients,” says Schmidt. “This is just the start of what we have planned and I couldn’t be more excited to finally bring a tool that works for brands to the market.”

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Mitsubishi Motors Extends “Small Batch” Marketing Initiative With Innovative Consumer Brand Experience Pilot

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Mitsubishi Motors North America, Inc. (MMNA), the fastest-growing Asian brand in the US. for the second consecutive year, announced an expansion of its “Small Batch” marketing effort with a new direct-to-consumer test-drive pilot program called the Small Batch Drive Experience. Powered by BirdDog, the first-of-its-kind tour combines the power of experiential marketing with advanced targeting technology to deliver a relevant, convenient and curated brand experience for consumers.

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Unlike traditional consumer ride-and-drives, which involve large physical footprints, truckloads of equipment and significant up-front costs, the Small Batch Drive Experience is lean, nimble and smart, perfectly aligning with Mitsubishi’s Small Batch marketing philosophy.

BirdDog uses sophisticated social media listening, artificial intelligence and hyper-local geo-targeting technology to identify clusters of consumers matching a detailed prospective buyer profile. From there, it looks to categories of venues that are of interest to, and attract, target audiences and prospective customers. Locations can include retail/wholesale environments, cultural events, coffee shops, etc. Once a location is identified, BirdDog hits the road and sets up the pop-up ride and drive.

The Small Batch Drive Experience pilot continues an ongoing plan to reinvent every aspect of Mitsubishi Motors in the US, including the way that prospective customers discover, shop for, and purchase Mitsubishi vehicles, as well as every touchpoint in the ownership experience. MMNA is steadfast in its mission to sharpen the company’s focus on future growth and innovation, and part of that is changing the way the brand communicates with current and prospective customers, and goes to market.

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“Our Small Batch marketing philosophy is intended to transform all aspects of our business, not just advertising, and the BirdDog experiential marketing pilot is another example of our small-but-mighty strategy in practice,” said Kimberley Gardiner, VP and CMO, MMNA. “We know that consumers today want to engage with brands on their own terms. Our new Small Batch Drive Experience is one way we can offer in-market or soon to be in-market consumers the opportunity to experience our brand and vehicles at a convenient time and place, and in an environment that works for them.”

Mitsubishi will kick-off the pilot program on Wednesday, Aug. 28 in Los Angeles and will then move to San Franciscoand New York. See below for specific program dates:

  • Los Angeles, CA: Aug. 28 – Sept. 8
  • San Francisco, CA: Sept. 11 – Sept. 22
  • New York, NY: Oct. 2 – Oct. 13

The Small Batch Drive Experience will feature the Mitsubishi Eclipse Cross, Outlander Sport, and the world’s best-selling plug-in hybrid, the Outlander PHEV. Customers that partake in the program will receive a Mitsubishi Adventure Card that is redeemable at local participating shops in each of the cities.

“BirdDog fuses advanced marketing technologies that typically power digital advertising with experiential marketing providing better targeting and more efficiency for our clients,” stated Kevin Killip, CEO of BirdDog.  “BirdDog strips away the waste of past experiential approaches, connects brands with a higher percentage of their desired audience and is based on an affordable pay-for-performance model.”

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As Manufacturing Digitally Transforms, Companies Turn to ON24 to Enable Channel and Build Pipeline

Benchmarks report highlights industry best practices as 86% of manufacturers say webinars lower cost per lead

With 71% of manufacturing professionals saying that webinars help them reach target accounts, ON24 — the leading technology company helping power manufacturing marketers — is the core pillar of the industry’s channel enablement, distributor education and demand generation strategy.

The manufacturing industry is evolving as new innovations such as Artificial Intelligence and the Internet of Things become mainstream. But many are still lagging behind: Forbes reported that just 5% of manufacturing executives are satisfied with their current digital strategies. That’s why nearly three-quarters (72 percent) of manufacturing companies surveyed by PwC said they are dramatically increasing their level of digitization.

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“With the rise of Industry 4.0, the manufacturing industry is undergoing rapid change. That’s why it’s critical for marketers to keep their customers and distributors informed of new industry trends and methods as soon as they develop,” says Joe Hyland, CMO, ON24. “Today, we’re seeing more and more manufacturing marketers turn to ON24 as a way to efficiently deliver critical information to the channel. We’re excited to help usher in the next generation of the manufacturing industry and give these companies a scalable way to continue to build pipeline and drive revenue growth.”

To help the industry adopt these cutting-edge technologies and integrate them into their day-to-day-business, top manufacturing brands, including Schneider Electric, Halliburton, and ABB are using the ON24 Platform as a key way to educate, market and deliver insights to the sector. For example, ON24 provides manufacturing companies with a range of key benefits:

  • True Marketing ROI: 86% of manufacturers believe that webinars help them lower their cost per lead.
  • Valuable Versatility: 48% of manufacturing webinars were marketing efforts, 42% were continuing education or training, and 7% were internal communications.
  • Impressive Attendance: 78% of manufacturing webinars saw more than 100 attendees.
  • Incorporating Video: 83% of manufacturing webinars incorporated video into their presentation.
  • Unmatched Insights: 57% of manufacturers say it’s ‘extremely important’ to have access to engagement insights.

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A new benchmarks report released by ON24 — analyzing more than 3,500 industry webinars across chemicals, oil and gas, automotive, electrical, and machinery manufacturing companies — provides insights into how manufacturing companies can best maximize the power of the ON24 engagement platform for their distinct needs. The report found:

  • Thursdays see highest attendance: Thursday was the highest performing day for webinars, accounting for 30% of all attendance — followed by Wednesdays (23%) and Tuesdays (21%).
  • Mid-week promotional emails drive attendance most: Mid-week promotional emails are the best performers, with Tuesday, Wednesday and Thursday accounting for over two-thirds (66 percent) of registrations in the manufacturing industry.
  • Extended Engagement: Our data show the average viewing time for webinars produced by manufacturers was 43 minutes. This varied by sector, however, with chemicals seeing the highest viewing time averaging 53 minutes compared to the low of 35 minutes for automotive attendees.

Manufacturing companies can establish themselves as innovators and thought leaders by delivering insights through the ON24 platform. In an increasingly complex industrial world, this perspective is invaluable to prospects and employees alike and helps build credibility and trustworthiness in the market.

ON24 now serves more than 2,000 customers worldwide, including 40 of the Fortune 100. The company reached more than 1 billion engagement minutes in 2018 and is a global solution across industries. In addition to the top life sciences companies, ON24 now serves 9 out of the top 10 technology companies, 7 out of the 10 asset management firms, and 6 out of the top 10 accounting firms.

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Algorithmic-Guided Selling to Have Significant Impact on Sales Productivity, According to Gartner

Gartner Research Reveals Current and Emerging Sales Execution Technologies

According to a recent survey by Gartner, Inc., nearly 51% of sales organizations have already deployed or plan to deploy algorithmic-guided selling in the next five years. Intended to augment more traditional sales tools, such as sales playbooks, algorithmic-guided selling uses sales data to boost the seller’s ability to engage with prospects, manage the buying process and generate quotes.

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In the survey of more than 250 sales leaders across 11 industries globally, respondents evaluated 47 established and emerging technologies to assess how they are currently being used, the return they provide organizations and what bets sales leaders would place on their future importance.

“Although it is a newer, more complex sales technology, algorithmic-guided selling has tremendous potential,” said Tad Travis, Research VP at Gartner. “Compared to other technologies in the survey, algorithmic-guided selling stands out as one of the most sophisticated and complex sales execution technologies to improve sales productivity.”

Algorithmic-guided selling leverages emerging artificial intelligence technology and existing sales data to guide sellers through deals, automating manual sales actions while reducing the need for individual seller judgment in the sales process.

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However, despite its potential, its effectiveness relies heavily on the data it draws on to guide sellers. As a result, incremental changes in the quality of the data source can lead to disproportionate changes in the accuracy of its predictions — and ultimately ROI.

“A sales organization with inaccurate or missing sales data will probably not see the same value in this technology as one that ensures data quality prior to launch,” said Mr. Travis. “Nevertheless, it is a technology most sales organizations are actively exploring.”

For sales leaders considering the adoption of algorithmic-guided selling, Gartner recommends they:

  • Identify points in the sales process where automation would have the greatest impact to augment seller judgment or automate manual operations.
  • Implement strict data hygiene principles prior to launch to ensure accurate recommendations.
  • Prepare underlying content for integration so that it is available for algorithmic-guided recommendations.

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Epsilon Delivers Direct and On-Demand Cloud Connectivity for Telin Hong Kong

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Telin HK gains the flexibility, scalability and agility of a world-class SDN platform  to connect its customers to Cloud Service Providers in Asia

Epsilon, a privately-owned global communications Service Provider, has been chosen by Telekomunikasi Indonesia International (Hongkong) Limited (Telin HK), a subsidiary of PT Telekomunikasi Indonesia International, to deliver its Direct Cloud Connect solution in Asia. Telin HK can now establish direct and secure connection to Alibaba Cloud as well as other major Cloud Service Providers (CSPs) interconnected on Epsilon’s global network fabric.

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Direct Cloud Connect is an ethernet service delivered via the Infiny by Epsilon Software-Defined Networking (SDN) platform. With Infiny, Telin HK gains on-demand connectivity to a global ecosystem of CSPs, including Amazon Web Services, Microsoft Azure, Google Cloud, IBM Cloud and Oracle Cloud, from a single platform. The SDN platform also allows Telin HK to interconnect with over 220 data centres and major Internet Exchanges (IX) globally, enabling faster service deployment and increasing its global network coverage.

“Hong Kong is one of Asia’s leading Cloud hubs and a strategic market for regional and global businesses. Using our Direct Cloud Connect solution, Telin HK instantly expands their service capabilities to offer customers high-performance connectivity to the Cloud,” said Jerzy Szlosarek, CEO at Epsilon. “Infiny is bringing on-demand global connectivity to service providers and powering digital transformation across Asia and around the world. We are pleased to support Telin HK as they continue to grow their telecommunications and data centre services to better serve their customers’ Cloud needs in Asia.”

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Telin HK offers a comprehensive range of high-quality international mobility services, data services and business solutions to a wide range of customers in Asia. With the newly launched Data Centre presence in Hong Kong, Telin HK can now offer a complete solution package including colocation, dedicated leased line and direct access to major CSPs.

“Epsilon’s Direct Cloud Connect is a scalable and flexible solution to securely connect our customers to the Cloud. We chose Epsilon because it enables us to immediately add Cloud and global connectivity to our service offering with guaranteed Quality of Service (QoS),” said Bellinda Lee, VP Enterprise and Wholesale Business at Telin HK. “By working with Epsilon, our customers will see more Cloud connectivity options becoming available, while benefitting from faster deployment and increased network coverage.”

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ZephyrTel Launches Ultrafast Content Transfer with Immediate Availability for Its Mobilogy Now Customers

Mobilogy Now makes content transfer between phones even faster, with typical speeds of up to 1GB per minute

ZephyrTel, a software company dedicated to serving global telecommunications operators, is pleased to announce the release of Ultrafast Content Transfer, an enhanced feature in Mobilogy Now, the market-leading cross-platform, all-in-one mobile lifecycle management solution.

This release comes less than two months after ZephyrTel launched the new Mobilogy Now, the next generation of its established Mobilogy solution.

The launch of Ultrafast Content Transfer makes content transfer between phones even faster, with typical speeds of up to 1GB per minute. This enables mobile operators and retailers to provide in-store customers with a complete replica of their phones in minutes, shortening wait times and improving customer satisfaction.

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Mobilogy Now introduces the option of software only and comes in two platform formats: Mobilogy Now Tablet and Mobilogy Now Software. Mobilogy Now offers a full suite of mobile device lifecycle services including Ultrafast Content Transfer, Diagnostics and AppLoader, with cloud-based analytics and licencing hosted on AWS (Amazon Web Services). Over 10,000 phones are supported and weekly updates provide day one support for newly released models.

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Ken Mawbey, VP of Product Marketing, ZephyrTel comments: “When customers upgrade their mobile in-store, they expect to transfer all of their content to their new phone and get up and running while they wait. As phone storage capacity and usage increases exponentially, speed and convenience of content transfer is key to providing a positive in-store customer experience. With Ultrafast Content Transfer, mobile operators and retailers can improve customer experience and loyalty, leading to increased revenues.”

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