Real-Time Agent Assist uses AI and Machine Learning to analyze customer needs and emotions, then deliver real-time coaching so contact center agents can take the best next step for customers Automated Call Summaries eliminate manual work for contact center agents
Innovative Dashboard for Equifax Customers Continues Company’s Commitment to Furthering Transparency in Cybersecurity Equifax announced the introduction of CloudControl, a dashboard that brings greater transparency and improved security to digital supply chains for organizations using Equifax products and solutions. Developed
With the Addition of Its Mobile Receiving App, Tecsys’ Eliteâ„¢ Healthcare Becomes the Only Software Solution to Natively Span Dock to Doc with its Supply Chain Management Platform for Health Systems. Tecsys Inc., an industry-leading supply chain management software company,
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