Talkdes., the cloud contact center for innovative enterprises, announced new offers to enable a swift, seamless and secure transition to Talkdesk cloud contact center solutions. The…
Read More...

Zendesk, announced a strategic alliance with Tata Consultancy Services (TCS) to provide world-class, enterprise grade CRM solutions for large Enterprises. The partnership combines…
Read More...

Talkdesk, the cloud contact center for innovative enterprises, unleashes the power of customization to evolve with fluctuating customer needs, changing market dynamics and deliver a…
Read More...

LionDesk, one of the world’s most innovative CRM, Marketing and Transaction Management platforms, hired Jennifer “Jen” Kelly as Director of Client Success. In this role Kelly will be…
Read More...

“Trust and transparency” is usually my mantra of choice nowadays, as disruptive technologies for example server-side header bidding – coupled with the opacity from the programmatic…
Read More...

New functionality and integrations with AWS and Workato enable companies to build differentiated experiences Zendesk, Inc. announced new functionality for its open and flexible CRM…
Read More...

Zendesk Chat Sees 40 Percent Year-On-Year Growth of Completed Chat Interactions Globally, With the Team Now Expanding Its Role to Drive Development of the New, Innovative Agent…
Read More...

Zendesk, Inc. (NYSE: ZEN) announced new, powerful Support and Sales Suites, expanding its service-first CRM solutions by enabling service and sales teams to instantly connect with their…
Read More...

Talkdesk Enterprise Cloud Contact Center offers maximum scalability, flexibility and freedom for HomeToGo’s growing customer service operation Talkdesk Enterprise Cloud Contact…
Read More...

The Customer Experience Leader to Also Host Theater Session on March 3 Sitel Group, one of the largest customer experience (CX) management companies in the world,  announced its Gold…
Read More...