Virtual Agent marries artificial intelligence with customer self-service by augmenting existing voice channels with predefined skills that evolve into conversational interactions…
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Talkdesk’s flexible, scalable and reliable cloud solution increases customer service capabilities for fast-growing mobile app delivery service in more than 20 countries …
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Knowing how past events hosted by Zendesk have played out, it’s not too hard to imagine that Zendesk Relate 2020 is one of the most-awaited Customer Experience (CX) events to kick off…
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Navedas Technology Solutions Inc. released CSAT.AI, a customer satisfaction app (CSAT) built to enhance CX and AX, in real time, on Zendesk Inc.’s leading cloud-based customer service…
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Annual Flagship Report Validates That the Ease and Excellence of Customer Experience Has a Direct Impact on Customer Loyalty Zendesk, Inc. released the Zendesk Customer Experience…
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The Company’s Sales Force Automation (SFA) Tool Expands Functionality With New Partners and Integrations Zendesk, Inc. announced the Zendesk Marketplace for Sell apps, which provides…
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Leading Producer and Marketer of Healthy, Convenient and Affordable Food, Nutrition, Specialty Brewed Beverages, Personal Care Products and Cosmetics Upgrades to Cloud-Native Contact…
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Zendesk, Inc. announced that it will release financial results for the fourth fiscal quarter ended December 31, 2019, following the close of the US markets on Thursday, February 6,…
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Companies can now integrate app-based, AI chatbot technology with one click through Talkdesk AppConnect Passage AI, a leader in artificial intelligence (AI)-enabled conversational…
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AI Assistants Available to Specialist Location-based Retail Markets and Healthcare Providers One of the leading developers of AI assistants for location-based franchises and…
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