Smargasy Inc., a leader in business automation solutions, announced the launch of Aiden, an innovative AI-powered virtual receptionist under its ClientConnectSuite brand. This cutting-edge solution addresses the critical challenges faced by busy professionals who struggle with managing incoming calls, scheduling appointments, and
Leading intelligent product demonstration solutions provider, Agent2.AI, announced a partnership with Alibaba to deliver a cutting-edge real-time product demo experience powered by Agent2.AI’s advanced Action Model technology. This collaboration aims to enhance Alibaba’s product user experience and accelerate customer conversion
Customer experience teams, especially those within call centers, have often gotten the short end of the stick. This sector is infamous for having high turnover, which often results in the remaining CX agents trying to provide service with a skeleton
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