SalesTech Star

Centric Software Wins Frost & Sullivan’s 2022 Global PLM Software and Innovative Solutions Competitive Strategy Leadership Award

Leading consultancy recognizes how Centric Software’s market-led solutions bring value to consumer goods companies, particularly retailers

Following extensive analysis of Product Lifecycle Management (PLM) solutions for the consumer-packaged goods, retail and fashion industries, top consultancy firm, Frost & Sullivan, awards Centric Software the 2022 Global PLM Software and Innovative Solutions Competitive Strategy Leadership Award. Centric Software provides the most innovative enterprise solutions to plan, design, develop, source and sell products such as apparel, footwear, sporting goods, furniture, home décor, cosmetics, food & beverage, consumer electronics and luxury to achieve strategic and operational digital transformation goals.

The Frost & Sullivan Best Practices Awards acknowledge companies at the forefront of their industries that have accomplished innovative or disruptive breakthroughs. The Global PLM Software and Innovative Solutions Competitive Strategy Leadership Award recognizes the company with a stand-out approach to responding to market needs, bringing value to the market via technology and expertise expansion and a superior customer experience. Frost & Sullivan previously recognized Centric’s product leadership, innovation and customer value in 2012, 2016, 2018 and 2021.

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“The Armonica/Centric combined solution empowers clients to react to sudden changes, specifically with the ability to rapidly re-forecast and drive optimal Open to Buy, Allocation and Mark Down decisions.”

Frost & Sullivan highlights Centric Software’s partnerships with customers and continuous success in developing new and innovative capabilities to expand its PLM scope. This is exemplified by Centric’s 2021 acquisition of Armonica, a cloud-native, omnichannel-era solution for retail planning. Renamed Centric Planning, this solution can be combined with Centric PLMTM and the Centric Visual Boards product family to provide highly visual and data-driven end-to-end product ideation, planning, development and launch.

“The Armonica/Centric combined solution empowers clients to react to sudden changes, specifically with the ability to rapidly re-forecast and drive optimal Open to Buy, Allocation and Mark Down decisions,” says Samantha Fisher, Best Practices Research Analyst at Frost & Sullivan. “This digital transformation will provide users enormous value via business planning, visualization and execution based on real-time planning versus client feedback throughout the product lifecycle.”

Centric’s customer partnerships also figure prominently in Frost & Sullivan’s decision. The award report notes that Centric avoids innovating in a vacuum, working closely with customers to respond to real market-driven needs and industry concerns, such as improving margins, reducing waste and executing toward sustainability goals. It pays particular attention to Centric’s customer service, ‘PLM for All’ philosophy and uniquely configurable solutions. As a result, Centric reports a 95% customer satisfaction rate and 99% customer retention.

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“Centric Software is uniquely prepared for today’s demands and exceptionally positioned for tomorrow’s needs,” adds Fisher. “The company’s clear strategic vision and execution underpin its partner of choice status and sustainable growth for years to come.”

“We are honored to once again receive an award from Frost & Sullivan,” says Chris Groves, President and CEO of Centric Software. “This award recognizes Centric’s innovation in spaces including PLM and retail planning, but most importantly it highlights our commitment to 620+ customers. We work closely with leading consumer goods players to develop practical solutions for businesses of all sizes that arm them with the right technology for today and tomorrow’s disruptions and power their growth. This will continue to be our core guiding principle.”

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