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Ontinue Launches First Channel Partner Program to Accelerate Growth for Partners Focused on Providing Always-on Protection

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Ontinue Launches First Channel Partner Program to Accelerate Growth for Partners Focused on Providing Always-on Protection

Open Systems Redefines MDR Market with Launch of Ontinue | Business Wire

New Partner Program Enables Partners to Expand Their Cybersecurity Practices With the Industry’s Leading MXDR Service; Tim Wheatley Joins as Vice President of Channel and Alliances

Ontinue, the managed detection and response (MDR) division of Open Systems and winner of the 2022 Microsoft Security MSSP Partner of the Year award, today launched its new partner program to team up with strategic partners focused on helping Microsoft customers in their digital transformation journeys. This announcement follows the launch of Ontinue’s new ION managed extended detection and response (MXDR) service, which is exclusively focused on supporting Microsoft security solutions. Together, Ontinue and partners can build a predictable and profitable business that drives customer loyalty and high renewals, with the industry’s first MXDR provider delivering automation, collaboration and prevention. Leading the program is veteran channel executive Tim Wheatley, who has joined Ontinue as Vice President of Channel and Alliances.

“The strategic relationships we have with Microsoft and many of their top cyber partners have contributed greatly to our success. The launch of this new program – tailored specifically for Microsoft partners – allows us to engage with a focused set of partners, giving them new opportunities to expand their cyber business,” said Chris Raniere, Ontinue’s Chief Revenue Officer. “To help drive our channel-first initiatives, we brought on Tim Wheatley, a seasoned channel executive and Microsoft veteran, to run it. Tim brings more than 20 years of experience within the channel, and I have full confidence in his leadership to take our program to new heights.”

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

The Ontinue Partner Program is committed to ensuring the success of partners by delivering deep security expertise and an AI-based, cloud-delivered MXDR service that is simple to deploy and manage. The newly launched partner program offers the following benefits:

  • Unrivaled cybersecurity and Microsoft Expertise: Ontinue is the winner of Microsoft’s Global MSSP Award, has been MXDR verified by Microsoft and has achieved Microsoft Advanced Specializations in Threat Protection and Cloud Security
  • Accelerated Microsoft Sales: Ontinue helps drive predictable Azure consumption while minimizing or eliminating investment in a partner-owned SOC while simultaneously extending the Microsoft 365 E5 Security stack with the Ontinue ION MXDR platform
  • Increased Customer Renewals: Ontinue maximizes the value customers realize from Microsoft Sentinel and the Microsoft 365 E5 Security stack, ensuring renewals and customer satisfaction
  • Rewards and Incentives: Partners receive incentives, enablement and joint marketing initiatives that help drive revenue

“I’m excited to be part of the Ontinue team and for the opportunity to create a partner program from the ground up that is designed for partners to succeed,” said Wheatley. “Partnering with companies offering complementary products, technologies and services focused on Microsoft is vital to our mission of becoming the most trusted 24/7 security partner for mid-sized companies, empowering them to operate more strategically with less risk. Our new ION service is the MXDR service of choice for Microsoft customers and represents an outstanding opportunity for our channel partners. Our partner-friendly program provides our referral, reseller and systems integrator partners with opportunity protection, enablement, joint selling and marketing to grow our security practices together.”

Wheatley is responsible for driving Ontinue’s Channel Go-to-Market strategy as well as enhancing the strategic Microsoft alignment and engagement. Prior to joining Ontinue, he was the Global Channel Chief at Zimperium, a leader in mobile device and application security. He is also a Microsoft veteran, and his last role was serving as Global Strategy & Business Development for the Cybersecurity Solutions Group. In this role, he worked with Microsoft’s strategic Security Partners globally, crafting solution offerings and landing them with their customers. Wheatley has also held channel-related positions with organizations such as Okta, Oracle and boutique system integrators.

Ontinue ION sets the new standard for MXDR services. It uniquely delivers Nonstop SecOps with 24/7, always-on protection while increasing overall security program maturity, efficacy and scalability. The ION service brings together the cloud-native ION platform and the ION Cyber Defense Center, a 24/7 globally distributed security operation staffed by experts including the company’s teams of Cyber Advisors and Cyber Defenders. The ION platform integrates advanced automation and real-time collaboration capabilities from the recent acquisition of Tiberium, a highly automated managed security services provider based on Microsoft security solutions. These capabilities power several innovations that elevate ION over other MXDR services.

Microsoft Security Experts

Ontinue offers unrivaled cybersecurity and Microsoft expertise that makes it an ideal partner for other Microsoft-focused vendors. Ontinue is a five-time Microsoft Gold Partner, one of the original MSSPs to join the Microsoft Intelligent Security Association (MISA), a Microsoft Design Partner involved in developing Microsoft Security Experts and was honored in 2022 as the Microsoft Security MSSP Partner of the Year.

Read More: SalesTechStar Interview with Matthew Sentena, Senior Vice President, Global Sales at Digital.ai

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Spiff Release Puts Self-Management at the Fingertips of Sales Comp Administrators

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Spiff Release Puts Self-Management at the Fingertips of Sales Comp Administrators

Features like platform search and enhanced error reporting shorten commission workflows and simplify an often tedious process

In its latest platform release available today, Spiff, the leading sales commission software for forward-thinking revenue and sales organizations, addresses the complexity that commission administrators face, tightening up workflows and making it easier for them to self-manage commission plans.

“Commission management continues to increase in complexity and administrators are in need of relief of the thousands of plans they have to manage, whether it be across geographies, sales teams, product lines,” Jeron Paul, CEO, Spiff, said. “Simplification is critical for admins and today we release new functionality that reduces the man hours admins need to spend on commissions, freeing them up for other more strategic initiatives that impact the business. In our last couple of releases, we’ve doubled down on solving the pains being felt by admins so they can be better positioned to support the rest of the revenue operations organization.”

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

“The additions announced today address what our admin customers have requested and, as a group, eliminate a lot of the busy work associated with managing commission workflows and plans.”

Features available today in the Spiff platform include:

  • Platform search. Users can search across the Spiff platform, making it easier for them to find reports, teams, dashboards, quotas, and any other information they need.
  • Enhanced error reporting. The feature simplifies the error resolution process for admins by eliminating some of the searching they need to do. Rather than having to go through commissioned users and review statements individually, admins get a single view for all statement errors with explanations that make sense and recommendations for resolution.
  • Hidden plan creation. Admins can have confidence in their plan creation without the fear of sharing the wrong plan. They can draft, test, or deprecate plans right within Spiff without risking the confusion of reps seeing drafts or old plans.
  • Deep links. This enhancement eliminates steps for users when they want to share information internally or jump back into their workflow. Deep links make it easier to share specific items or pages with colleagues or get back into a workflow without having to remember a click trail or direct others to navigate the platform the same way,
  • Home page updates. An at-a-glance section now points users to their most requested information – commission, statement error, and integration status – when they log in, eliminating the need to click through menus and pull reports to see important commission and platform-related information.
  • Enhanced statement calculation wizard. Admins are struggling to self-manage, in part because they are unable to understand why they’re receiving statement calculation errors and what they need to do to resolve them. This enhancement makes it easier to use Spiff particularly when it comes to statement calculation. Now admins will have an easier way to identify, understand, and resolve errors when calculating statements.

“As we imagine the Spiff of the future, it’s always grounded in our users, whether they be admins or commissioned sales professionals,” Raphael Bres, Chief Product Officer, said. “The additions announced today address what our admin customers have requested and, as a group, eliminate a lot of the busy work associated with managing commission workflows and plans.”

Read More: SalesTechStar Interview with Matthew Sentena, Senior Vice President, Global Sales at Digital.ai

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Pipedrive Appoints Alastair Crook as Vice President of Strategy and Corporate Development

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Pipedrive Appoints Alastair Crook as Vice President of Strategy and Corporate Development

Experienced M&A Executive Joins Pipedrive to Lead its Corporate Development Program

Pipedrive, the global sales-first CRM for small businesses, today announced the appointment of Alastair Crook as Vice President of Strategy and Corporate Development. In his new role, Crook is responsible for developing and executing the company’s global mergers and acquisitions (M&A) strategy. He is based in London, United Kingdom.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

“I am thrilled to welcome Alastair to our team and believe his leadership suits Pipedrive well in this next stage of the company’s journey as we scale our business globally. With over twenty years of M&A experience, a strategic mindset and a focus on long-term value creation, I am confident Alastair is the right person for the role and we look forward to having him lead our M&A and business development operations,” said Dominic Allon, Pipedrive CEO.

Crook began his career as a chartered accountant with Arthur Andersen and Deloitte before moving into M&A where he worked for several investment banks in London, advising clients on a range of public and private transactions. He subsequently joined RELX in 2012, where he drove the group’s transformation from publisher to a leading provider of analytics and decision tools, initially as a senior member of the M&A team and then in a number of strategy and corporate development roles focussed on B2B software and data. Most recently, he was focused on the financial crime and fraud verticals in the LexisNexis Risk Solutions division.

“I’ve gained an appreciation of the phenomenal brand that Pipedrive has built in the market simply through interactions with its customer companies over the years. I have experienced first-hand the passion these customers have for our product – and the employees of Pipedrive share that same sentiment. That product-market fit has translated into a strong track record of growth for Pipedrive and I’m excited to lead a business practice area that has the potential to take the company to a new level globally,” said Crook.

Read More: SalesTechStar Interview with Matthew Sentena, Senior Vice President, Global Sales at Digital.ai

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Shippo Introduces the Fastest Route for E-Commerce Platforms to Offer a Native Shipping Solution with Shipping Elements

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Shippo Introduces the Fastest Route for E-Commerce Platforms to Offer a Native Shipping Solution with Shipping Elements

Shippo

Complete suite of embeddable shipping components enable e-commerce and fulfillment logistic platforms to natively power industry leading shipping experience in less than 30 days

Shippo, the leading shipping platform for growing e-commerce businesses, announced Shipping Elements, a suite of embeddable shipping components that ecommerce platforms can easily implement into their existing user interface (UI), streamlining merchants’ access to critical shipping services needed to run their business. With Shipping Elements, e-commerce platforms can now offer feature rich shipping capabilities natively to the millions of merchants they collectively serve, and those merchants get access to the industry’s leading shipping platform so they can fulfill their customers’ orders faster, cheaper and more reliably.

E-commerce sales are projected to surpass $6 trillion for the first time in 2023, and as they continue to grow, merchant demands and expectations grow with it. It’s not enough for platforms just to provide website building for e-commerce, they must provide all the mission critical services including payments, customer communications and marketing services, as well. But while many platforms already have 3rd-party partnerships that allow them to provide those experiences natively, shipping has eluded them as a simplified embedded component. This puts platforms in the difficult position of either building out their own shipping functionality or working with a third party provider to do so from the ground up, both complicated, time-consuming and expensive ongoing endeavors that put them at risk of falling behind.

Read More: Digital Business Growth Exploding in 2023

With the advent of Shipping Elements, however, platforms are able to integrate core elements of Shippo’s industry-leading platform – which provides the scale and expertise that comes with serving more than 120,000 businesses and accounting for hundreds of millions of shipments annually – directly into their own offering. In one simple, easily integrated component, they have access to years of hard-won carrier management, compliance, logistics and route optimization functionality to bring their merchants richer, more flexible shipping services in less time and with less maintenance.

“We’re building the shipping layer of the internet, and essential to that is making it easier and faster for platforms to integrate our shipping technology,” said Andreas Lieber, Chief Operating Officer of Shippo. “Our entire business is solving the complicated challenges of managing e-commerce shipping – from building an intuitive shipping interface for merchants to managing dozens of carrier relationships and everything in between. By making key elements of the Shippo platform available in the form of simple, pre-built components, we’re able to bring our shipping expertise to e-commerce platforms, online marketplaces and 3PLs that don’t have the same resources and focus dedicated to specific shipping challenges we do on a day-to-day basis. With this launch of Shipping Elements, we have an opportunity to become the go-to shipping solution for any platform helping merchants sell and get their products to customers, which equates to millions of new opportunities.”

Shippo’s Shipping Elements are designed to solve the major challenges that platforms face in creating their own shipping function by providing three primary benefits:

  • Faster Speed to Market: Rather than worry about building shipping tools or understanding the business logic to build around Shippo’s APIs, platforms simply embed workflows that will handle shipping entirely. Not only does this make shipping smoother for merchants, it enables the platform to focus on the features for which it is able to add value to users.
  • Rich Shipping Experience Out of the Gate For Users and Customers: By offering a complete shipping management solution, platforms can unburden themselves from building their own shipping tech stack for their users and enable a streamlined, purchase-to-people fulfillment flow, reducing time and investment required to reach their customers wherever they are.
  • Carrier Integrations and Compliance: In addition to technical expertise, Shippo also provides complete management of carrier integrations and compliance; from which carrier integrations are needed, in which market, to ensure carrier compliance requirements are up-to-date. Shippo’s deep background saves platforms valuable time and resources.

In addition to Shipping Elements, Shippo recently released its State of Shipping Report, which chronicles both consumers’ and businesses’ current outlook on shipping and found that the cost of shipping is now both merchants’ and consumers’ primary concern in 2023. Shipping Elements allows platforms to empower their merchants to leverage Shippo’s expertise and relationships to choose the best and most fitting options – including select discounted FedEx shipping services that Shippo recently announced as it became the first shipping platform to receive a FedEx Platform Account.

Read More: SalesTechStar Interview with Jason Smith, CEO at Klue

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Lusha Launches ‘Warm Outbound’ Capabilities, Enabling Easier and Smarter Outreach to Prospects

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Lusha Launches ‘Warm Outbound’ Capabilities, Enabling Easier and Smarter Outreach to Prospects

In a Volatile Economic Climate, Lusha Ensures Customers Have Access to Accurate Company Buying Signals and Prospect Data, Enabling Targeted Outbound Outreach to Warm Prospects

Lusha, the B2B go-to-market intelligence platform, today announced the launch of its ‘Warm Outbound’ capabilities, enabling customers to identify and reach millions of market-ready prospects directly. The new product suite enables data-driven sales signals to identify the products and services companies are interested in, and how close they are to buying. As a result, marketing and sales teams can make warm outbound approaches, meeting prospects when they are ready, mature, and with a propensity to buy. Combined with Lusha’s highly-accurate, dynamic, and crowdsourced prospect data, sales executives can easily reach the right prospects, at the right time, with minimal effort.

In today’s volatile economic climate, companies are continuing to rein in their spending – reducing manpower and cutting costs wherever possible. Marketing budgets are falling under heavy scrutiny resulting in fewer inbound leads for sales teams to close and causing many to worry about hitting revenue targets in 2023. As a result, go-to-market leaders are striving for efficiency in 2023, eagerly seeking means to produce more with less and looking for innovative approaches to sales tactics beyond cold outreach.

Read More: ProntoForms Announces Management And Board Changes

“In a stable economy, outbound sales outreach is overlooked due to the incoming flow of prospects through marketing efforts. As markets change and budgets are cut, go-to-market teams have to be more proactive in their tactics, making outbound sales efforts a must,” said Yoni Tserruya, co-founder and CEO of Lusha. “Lusha’s Warm Outbound capabilities pair our highly accurate prospect database with real-time buyer intent data to make outbound efforts more effective and efficient, enabling teams to target relevant prospects at precisely the right time.”

Lusha currently offers customers the ability to identify their ideal customer profiles (ICPs) based on attributes such as industry, job title, and geographic location. Lusha’s Warm Outbound capabilities and intent data adds “Likelihood to Buy” – the likelihood of them purchasing a company’s product or service, by measuring a collection of behavioral signals that can be used to determine the purchasing intent of in-market prospects. When companies search for solutions in the market, they leave ‘buying signals’ which are analyzed using AI and machine learning algorithms. This actionable intent data is then combined with advanced ICP parameters and the highly accurate contact information in the Lusha platform, enabling sales teams the ability to conduct warm outbound based on these signals.

Read More: SalesTechStar Interview with Jason Smith, CEO at Klue

Lusha’s Warm Outbound suite also introduces two additional features. The Job Change Filter enables users to prioritize prospects based on recent job changes, enabling them to identify prospects when they are fresh in position and ready to explore new opportunities. Users can create customizable alerts to notify them when key contacts switch jobs or take on new roles. The Technology Filter provides data on the technology stacks prospects are employing, helping salespeople pinpoint prospects in need of their solutions, and tailor their outreach accordingly.

Lusha gathers its Warm Outbound signals from a variety of sources, including through integration with leading intent data provider Bombora, to enrich its current database with insights at a company level. Bombora monitors content consumption at a business level through an exclusive collection of the most highly trafficked premium business publishers, analysts, vendors, and content syndication providers.

The intent data, combined with the alerts and filter features, provide actionable insights to allow sales representatives, customer success, and marketing teams to bring in high-quality opportunities via prioritized targeted outreach and personalized messaging that accelerates revenue.

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Laserfiche Joins the Boomi Technology Partner Program, Supporting the Automated, Connected Enterprise

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Laserfiche Joins the Boomi Technology Partner Program, Supporting the Automated, Connected Enterprise

Enterprise Content Management (ECM) | Laserfiche

Laserfiche — the leading SaaS provider of intelligent content management and business process automation — announced a partnership with Boomi, a leading provider of integration platform as a service known for its speed, ease-of-use, and low total cost of ownership. Through this partnership, organizations can simplify integrations between Laserfiche’s robust content services platform and on-premises and cloud applications such as Salesforce, Workday, and Smartsheet using Boomi’s connectors to over 1,500 applications.

“Laserfiche is excited to bring a proven system for data centralization and process automation to the Boomi ecosystem, enabling more speed, greater agility and stronger security in our customers’ integrations.”

“Today’s connected enterprise is built on a robust technology infrastructure, which requires a centralized system to collect and monitor process data, paired with a simplified integration strategy,” said David Everson, Laserfiche’s senior director of strategic solutions. “Laserfiche is excited to bring a proven system for data centralization and process automation to the Boomi ecosystem, enabling more speed, greater agility and stronger security in our customers’ integrations.”

Read More: Genesys Strengthens India Leadership Team To Drive Innovation And Business Momentum

Laserfiche supports organizations in building end-to-end automated solutions that boost productivity, scale with growth and deliver digital-first customer experiences. Laserfiche customers can now take advantage of the enterprise content management (ECM) platform’s Boomi-powered connectors to mission-critical line-of-business applications accelerate integration deployment, more easily manage integration lifecycles and access organization-wide data analytics. The Laserfiche and Boomi partnership is enabling customers to configure and expedite solutions such as:

  • Streamlined recruiting and new employee onboarding to move candidates through the hiring process quickly
  • Sending/retrieving data to/from popular storage and databases for more flexible data queries and reporting
  • Streamlined invoice processing to gain real-time visibility into accounts payable
  • Syncing client updates to provide the business with a more holistic view of the client
  • Simplified authentication for secure connections to applications

Read More: SalesTechStar Interview with Joe Dillon, Executive Vice President of Sales at Baffle

According to The Forrester Wave™: Enterprise iPaaS, Q4 2021, “As more organizations embrace cloud-native, applications and data are more distributed than ever before. Delivering those user experiences and digital business capabilities requires an integration platform that stitches together the ever-growing number of distributed apps and data. Furthermore, the pandemic and quarantines accelerated the need for business process automation and has squeezed IT beyond what it can deliver. In response, organizations are embracing citizen iPaaS as a tool in their business process automation strategy.”

The Boomi Technology Partner Program includes enterprise software companies across applications such as CRM, ERP, HRIS and business intelligence, as well as across industries including government, education, financial services, healthcare and manufacturing. Boomi provides organizations with greater scalability and greater control over data orchestration between application transactions, allowing connectivity to scale as organizations adopt a wider range of solutions.

“We are excited to have Laserfiche as part of our Technology Partnership Program,” said Reggie Penn, global head of technology alliances at Boomi. “A leader in the enterprise content management space, Laserfiche is a solid addition to our profile of partners that offer real solutions that help organizations solve their biggest challenges. The collaboration between Laserfiche and Boomi positions our mutual customers to meet the growing demand for integrations and keep up with the rapid pace of innovation.”

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Iterum Recognized by Frost & Sullivan for Delivering Superior, Seamless and Effortless Customer Experience

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Iterum Recognized by Frost & Sullivan for Delivering Superior, Seamless and Effortless Customer Experience

Iterum develops and implements its strategies with customers’ unique needs in mind, securing its position as a trusted partner and market leader.

Frost & Sullivan Frost & Sullivan continues to track the highly competitive global contact center outsourcing market against the backdrop of an ever-changing, digital transformation landscape. Customer care outsourcers are adapting to this shifting digital setting in order to address an array of new challenges, improve the customer experience (CX), and drive customer loyalty. Based on its recent analysis of the Latin America (LATAM) contact center market, Frost & Sullivan recognizes Iterum with the 2023 LATAM Nearshore Competitive Strategy Leadership Award.

Headquartered in Panama City, Panama, Iterum Connections (Iterum) has locations in Panama, Jamaica, and Colombia. It utilizes cloud-handling and contact center management solutions to provide customers with agile and scalable cloud-native services. Iterum maintains client relationships across various industry verticals, including telecommunications, banking, retail, e-commerce, travel/hospitality, and healthcare. The company’s clear strategic vision and execution form the pillars of its partner-of-choice status and sustainable growth outlook for the future.

Leadership focus, customer impact, and ongoing entrepreneurial innovation highlight Iterum’s efforts to achieve top-line growth and superior CX. Principal Analyst, Michael DeSalles, Frost & Sullivan, noted, “With a continuous visionary understanding of the future, Iterum taps into available growth opportunities by leveraging its founder’s experience and knowledge in the nearshore market, enabling it to deliver its goal of delivering agile, innovative, and scalable solutions for its clients.”

Read More: SalesTechStar Interview with Matthew Sentena, Senior Vice President, Global Sales at Digital.ai

Iterum is an integrator and consultant for its clients, providing them with custom options to meet their requirements while advising on optimal applications and third-party systems to manage cost while maximizing efficiency. As Iterum continues to grow, flexibility and simplicity form the basis of its core values and remains consistent with its consultative approach to tailoring solutions for clients.

“Iterum allows enterprises to eliminate costly and inefficient manual processes to enhance CX. The company establishes strong relationships with customers and enables them to empower their workforce, while simultaneously adding value to the organization,” added DeSalles. With its strong overall performance, Iterum earns Frost & Sullivan’s 2023 Latin American Nearshore Competitive Strategy Leadership Award in the CX outsourcing services industry.

Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to successfully execute a strategy that results in stronger market share, competitive brand positioning, and customer satisfaction.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

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Revenue Grid Integrates With Salesforce Genie Customer Data Cloud to Bring a Magical Experience to Sales Teams

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Revenue Grid Integrates With Salesforce Genie Customer Data Cloud to Bring a Magical Experience to Sales Teams

Revenue Grid, a Revenue Intelligence platform that automatically captures sales activities to help you identify and fix revenue leaks, is integrating with Salesforce Genie, the real-time Customer Data Service, to help sales teams instantly bring an unprecedented level of personalization to their customers with actionable Revenue Signals.

Salesforce Genie integrates data from every step of the customer experience into a unified customer profile record. Analyzing this data in real-time, Revenue Grid creates contextual and actionable AI-driven Revenue Signals to empower sales teams in their communication with customers.

Revenue Grid and Salesforce Genie have created a unique platform for actionable Revenue Signals within the Salesforce ecosystem that allows sales teams to get real-time AI-driven tailored recommendations. The integration uses customer data across all Salesforce’s industry solutions, including Sales Cloud, Marketing Cloud, and Financial Services Cloud.

Read More: SalesTechStar Interview with Matthew Sentena, Senior Vice President, Global Sales at Digital.ai

Here are a few scenarios of how Revenue Grid and Salesforce Genie integration can empower sales teams with real-time actionable AI-driven Revenue Signals:

  • Proactive sales based on website analytics – sales reps receive actionable Revenue Signals about key customer website activities, enabling them to generate sales through tailored follow-ups and targeted messaging, such as reaching out when a customer views a pricing page.
  • Improvement of the sales process for customers on a free trial – sales reps receive actionable Revenue Signals about a user’s behavior during a trial, such as completing a certain task, reaching a specific milestone, or showing interest in a particular product function. This can help the sales rep to offer the relevant product features that will guide the customer to the final purchase.
  • Upselling – sales reps proactively upsell specific services based on the actionable Revenue Signals they get. For example, in the automotive industry, sales reps will receive an immediate notification to schedule a service after the client’s vehicle reaches a certain number of kilometers.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

“With Revenue Grid and Salesforce Genie integration, sales teams can identify which customers to engage with in real-time, what are the individual requirements of each customer, and what is their next best action to win the deal,” said Vlad Voskresensky, co-founder and CEO of Revenue Grid. “Actionable Revenue Signals is a powerful instrument to help sales teams close gaps, follow the process, and address a deal at risk before it falls through.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

TForce Logistics and Shipium Partner to Make Same Day and Next Day Delivery Within Reach for E-commerce Retailers

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TForce Logistics and Shipium Partner to Make Same Day and Next Day Delivery Within Reach for E-commerce Retailers

Maergo and Shipium Partner to Provide Fast and Accurate Shipping to E-commerce Retailers

The two firms announce partnership to help improve flexibility and performance in the final mile of e-commerce deliveries

TForce Logistics, a leading final mile delivery provider for e-commerce, announced a partnership with Shipium, the enterprise shipping platform for e-commerce retailers and 3PLs.

TForce Logistics is an asset-light final mile logistics and transportation provider with extensive coverage across the United States and Canada, with a focus on customization rather than standardization. The firm prioritizes flexible solutions paired with competitively priced same-day and next-day delivery services as the core solution available to the e-commerce industry.

Shipium shares a similar priority for flexibility within its modern shipping platform. Customers turn to Shipium when leveraging a multi-carrier strategy becomes a priority, and existing legacy tech proves to be an anchor on implementing the desired changes. Most customers transition from single-threading a national carrier to utilizing 6 carriers, on average, in their first quarter of using Shipium.

Read More: Epson To Create In-Store Experience With Café At NRF 2023: Retail’s Big Show

Companies who leverage TForce Logistics and Shipium see incredible performance boosts in their final mile strategy. Costs are reduced 15% on average when using a multi-carrier approach that includes TForce Logistics, while on-time-delivery jumps to 92% on average.

“A flexible, integrated final mile partner is essential in today’s e-commerce industry,” said Dean Mills, Vice President of Sales & Marketing at TForce Logistics. “The biggest challenge to customers gaining the value that we provide, is poor time-to-value with legacy technology. Shipium helps our customers adopt TForce Logistics faster, resulting in faster, cheaper, and more accurate shipping than if they were using a single carrier.”

“Mitigating risk is a big area of focus for shippers in 2023,” said Jason Murray, CEO of Shipium. “Modern operators get that, and they turn to providers like TForce Logistics to improve final mile performance while reducing risk in their system. I’m excited for Shipium to partner and bring their value to customers.”

Read More: SalesTechStar Interview with Koko Zarov, CEO at Nymblr

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