Lead Distribution & Call Management

Dan Mitzner, CMO at Zenarate discusses the AI revolution and how it's impacting contact center operations in this short Q&A with SalesTechStar: ________ Hi Dan, welcome to this…
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Customer communication may seem relatively simple, but most B2B sellers find themselves in the debate of choosing the right communication channel. Whether you are a hard-core steel…
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outboundANI, a leading innovator in technology-driven contact center solutions, proudly announces its rebranding to outboundIQ. This strategic change in nomenclature reflects the…
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Realm Accelerates Contact Center Performance with AI-Driven Efficiency and Insights USAN, a leader in customer engagement solutions, is proud to announce the launch of USAN Realm, a…
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Broadvoice AI Brings the Power of IVA and Advanced IVR Capabilities to SMBs and BPOs Broadvoice, an omnichannel contact center platform and unified communications provider for small…
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Lead Nurturing: What is it?  It entails establishing connections with customers at each level of the sales funnel and all along their path. It focuses marketing and communication…
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ClearTalk’s new software is designed to book appointments, qualify leads, answer calls, recruit prospects, provide customer support, and so much more. ClearTalk is expanding its…
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Call centers; we all know them. While the agents have given us headaches with the long outbound calls, they even helped us resolve our issues. And thankfully, these call centers are…
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NovelVox introduces two new Epic modules to its integration library; After Epic Hyperspace, announces compatibility with Epic Cheers and Hyperdrive to empower healthcare contact…
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After the global pandemic, robotic process automation (RPA) has become the upcoming trend in the tech sector. It became a common term in the IT sector and was the only innovation to…
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