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Back Office and Robotic Process Automation: Key Trends to Observe

After the global pandemic, robotic process automation (RPA) has become the upcoming trend in the tech sector. It became a common term in the IT sector and was the only innovation to move technology forward following the epidemic. One certain thing is: it simplifies, expedites, and ensures the accuracy of human-oriented commercial operations. There have been several interesting developments in the field of Robotic Process Automation in the last few years.

Code-Free Workflow

The goal of automation is to fundamentally alter how work is done today. Every organization needs software development because it enables the creation of scalable and effective systems. RPA is effective in transforming development procedures as well. Currently, businesses are attempting to adopt the low-code/no-code methodology. It is a novel automation technology that has gained popularity recently. Developers can design software apps with little to no coding skills thanks to the automatic development mechanism.

Metaverse Powered Digital Business 

A broad and immersive future internet vision is called the “metaverse.” It alludes to the idea of a digital cosmos that coexists with our physical environment and blends in smoothly. It will be possible to work, play, shop, and socialize in this virtual environment that doesn’t feel all that different from reality. The development of virtual workspaces and meeting spaces that facilitate communication, real-time collaboration, brainstorming, and other activities. These could be seen at firms like Nvidia and Microsoft in the upcoming year.

Creation of an RPA CoE (Center of Excellence) 

RPA CoE is a centralized team that introduces the RPA procedure into businesses. This group comprises consultants, process managers, IT professionals, and specialists from diverse teams. Establishing corporate procedures and a governance structure is the major objective of CoE to ensure that everything runs well and to maximize Return on Investment. In addition, CoE streamlines the process of developing bots and incorporates RPA into IT. In the organization, CoE is also in charge of training and support.

Robotic Process Automation for the Mass Market

The development of robots that enable interactions like humans is another noteworthy achievement of RPA technology. Machines may increase productivity, so it is a typical and reasonable stage in a company’s digital transition. RPA mass-market products, or commodities created on an industrial scale for end users by intelligent robots, are on the rise, according to current trends. The RPA development teams believe that these off-the-shelf items are highly necessary. Businesses should invest in this trend since it has greater future potential and will lead to increased performance and productivity.

Collaborative Bots are on the Rise

The use of collaborative bots to assist human professionals in open workspaces will grow. Cohorts, or collaborative bots, will begin offering human-like services as RPA operations become more efficient. For instance, it can aid in manufacturing’s intelligent removal of assembly lines. They will also be able to move weights between warehouses using large machinery. As a result, the deployment of these cooperative bots is predicted to rise across industries in the coming years. By 2032, the mobile and collaborative bots market will be worth more than $90 billion.

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RPA Platforms to Look Out For


1. Blue Prism

Blue Prism is renowned for producing the world’s most prosperous and successful digital workforce. Automating mundane, laborious, and repetitive office tasks speeds up and reduce the cost of corporate processes. With convenience in mind, it offers a flowchart-like interface with drag-and-drop functionality for automating procedures.

2. UiPath

UiPath, an RPA business, provides solutions for various industries, processes, and technologies. Robots, Orchestrator, and UiPath Studio, are some of the company’s products. The business sends automation requests for healthcare payers, accounts payable, claims processing, contact centre, finance, and accounting to RPA service providers.

3. Automation Anywhere

RPA software is created by the automation company Automation Anywhere. Automation Anywhere Enterprise, IQ Bot, Bot Insight, BotFarm, and Bot Store are just a handful of the company’s products. The technology used by Automation Anywhere includes both attended and unattended RPA. Industries like BPO, Financial Services, Healthcare, Insurance, Life Sciences, Manufacturing, Public Sector, and Telecom heavily rely on the company’s solutions.

4. Pega

Pega is a platform for business process management that unifies an architecture built on a framework for business rule management and a system for managing decisions based on predictive analytics. The automation platform from Pegasystems supports all use cases.

5. Cognizant

One of the top professional services firms in the world, Cognizant transforms clients’ economic, operating, and technological models for the digital age. The organization helps clients create, establish, and manage more creative, effective enterprises with an industry-based, consultative approach.

Agility and innovation are the distinguishing characteristics of a resilient organization in this era of disruptive change. Companies of all sizes and across all sectors are going through a transitional period where they must either update their antiquated systems and labour-intensive manual procedures or risk falling behind. As a result, enterprises are expected to be quicker, smarter, and more streamlined in today’s fast-paced market—goals that are now feasible owing to RPA.

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