Creative Virtual Recognised for Innovative Conversational Self-Service Solutions Delivering Improved Customer and Employee Experiences
Creative Virtual, a world leader in customer and employee engagement solutions, has earned ‘Most Innovative Conversational Self-Service Solutions, 2020 – UK’ in the annual Corporate Excellence Awards. Corporate Vision Magazine announced the winners in their December issue, recognising the commitment to innovation and growth of those companies over the past year.
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“It is a challenging time for businesses and their employees and customers,” says Chris Ezekiel, Founder & CEO of Creative Virtual. “I’m extremely proud of the Creative Virtual team for delivering and supporting conversational AI solutions that are not only innovative, but helping our customers and partners achieve success despite new challenges. This award recognises that dedication and the excellence of our global team.”
Corporate Excellence Award winners are handpicked by the magazine’s in-house team and assessed against multiple criteria, including company performance, expertise within their industry and client testimonials or recommendations. The awards recognise companies that show commitments to innovation, business growth and providing the best products and services to clients.
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Creative Virtual introduced the Neutrino release of V-Person™, their conversational virtual agent and chatbot technology, to the market in 2020. This release combines conversational AI with a powerful orchestration platform (V-Portal™) and unrivalled industry expertise to help enterprises unlock their knowledge and create AI-enhanced conversations with customers and employees. Based on nearly two decades of delivering successful self-service solutions, this innovative release brings together humans and AI with powerful integration options and easy-to-manage workflows.
