As AI shifts so many different facets of customer experience, one truth is becoming increasingly clear: the technology is transformative for efficiency, cost savings, scalability,
Revenue leaders have more AI tools and concepts to choose from than ever before. But the challenge lies in discerning which innovations will truly help
Enterprise leaders were promised that AI agents would automate large swaths of customer service. The reality is more sobering. MIT’s recent research shows 95% of
Layoffs, hiring freezes, and tightened budgets have become a common refrain across various industries, symbolizing continued uncertainty. Executives are under pressure to cut costs, preserve
For more than 10 years, the only thing that enterprise sales teams have done when
“Order more detergent.” A simple command, voiced instead of written, and in a few seconds,
For more than 10 years, sales enablement has been based on a simple idea: giving
In the cutthroat world of sales, knowing when to focus on the right prospects can
In 2025, companies are starting to realize that sales enablement is no longer just about
Your sales team has a great call with a prospect. The interest is high, and
Multi-agent AI assistant deployed for supply-chain-linked eCommerce support, integrating live order management with SOP intelligence. Calsoft, an engineering services company specializing in digital and AI-driven systems, has deployed a multi-agent AI assistant for a leading medical supply chain organization to
CannaSpyglass announced the appointment of Tyler Works as Chief Growth Officer, a new role that reflects the company’s vision for accessible, high-quality data. CannaSpyglass, the cannabis industry’s most trusted data and intelligence platform, announced the appointment of Tyler Works as Chief
Remember that huge deal your top rep closed in the first week of January? They were thrilled. However, they now have to wait until the end of March or even April to see that commission in their paycheck. The traditional
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