workforce management

Workforce management suite optimizes modern workplaces, improves job satisfaction and enhances customer service UJET, Inc., the intelligent, modern contact center platform, today…
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Alteram transitions from manual processes with NICE WFM to improve agent scheduling and call volume forecasting NICE announced that Alteram Solutions, a BPO information and…
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Accelerates the growth of Logile’s best-in-class unified platform for store-level planning, optimization and execution across retail industry verticals and global markets Logile,…
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Indeavor, industry-leader in People Operations & Workforce Management announces achievement SOC 2 Type II compliance. Indeavor’s SOC2 Type II audit was conducted by an…
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Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling NICE announced that Yource, the leading business process outsourcer…
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The connected solution, which optimizes workforce management and task execution based on shipment arrival times, will be exhibited at NRF 2023, Booth #3403 FourKites, leading supply…
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Workforce Management software fully integrates with the Zoom Contact Center Platform CommunityWFM, a leader in providing unified, cloud-based workforce management (WFM) solutions…
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The Unified Solution Enables Organizations to Gain a Single Source of Truth for People, Projects, Skills and Time. Replicon has launched the world's first Knowledge Workforce…
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Logile’s new engagements signify increased market strength as a premier international retail technology solutions provider Logile, Inc., the leading retail labor planning,…
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Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software Zuper, a leading solutions provider to scale and modernize fast-growing field…
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