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Tag: Speech Analytics

MaxContact Integrates Award-Winning Speech Analytics To Help Businesses Improve Customer Experience And Reduce Churn
Partner Management & Channel Enablement

MaxContact Integrates Award-Winning Speech Analytics To Help Businesses Improve Customer Experience And Reduce Churn

STS News Desk -
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Pega Acquires Qurious.io for AI-Powered Speech Analytics
Artificial Intelligence (AI)

Pega Acquires Qurious.io for AI-Powered Speech Analytics

STS News Desk -
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CallFinder Rolls Out New Release Poised To Optimize Customer Engagement in the Modern Contact Center
Lead Distribution & Call Management

CallFinder Rolls Out New Release Poised To Optimize Customer Engagement in the Modern Contact Center

STS News Desk -
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Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service
Pipeline & Analytics

Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service

STS News Desk -
0
Centerfield Adds Speech Analytics to Customer Acquisition Platform Dugout
Pipeline & Analytics

Centerfield Adds Speech Analytics to Customer Acquisition Platform Dugout

STS News Desk -
2
Vengreso Launches FlyMSG, the Text Expander That Helps Salespeople Type Less, Sell More
Pipeline & Analytics

CXM Recording & Quality Monitoring Announces General Availability of Version 6 Software Release

STS News Desk -
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8x8 Brings New Video Functionality to 8x8 Contact Center for Elevated Customer Engagement
Sales Engagement

8×8 Launches Cloud Communications and Contact Center Solutions in Canada

STS Staff Writer -
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Global Web Conferencing Enterprise Selects Five9 for Salesforce Integration
Web & Social Prospecting Tools

Global Web Conferencing Enterprise Selects Five9 for Salesforce Integration

STS News Desk -
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LiveVox Partners with CGI to Transform Agent Productivity and Optimize Customer Experience
Sales Engagement

LiveVox Announces Acquisition of SpeechIQ

STS News Desk -
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Contact Centers Adding AI to Become More Intelligent, Responsive to Customers
Buyer Insights

Contact Centers Adding AI to Become More Intelligent, Responsive to Customers

STS News Desk -
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