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Tag: omnichannel

Bright Pattern Nominated as Finalist for "Cloud-Based CX Solution of the Year" and "Disruptive Technology of the Year" at World's Largest Contact Center Event
Forecasting & Performance Management

Bright Pattern Selected as Finalist for “Cloud-Based CX Solution of the Year” for Customer Contact Week (CCW) Excellence Awards

STS News Desk -
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B2B Brands That Have Built Successful Omnichannel Sales Experiences
Data Visualization

B2B Brands That Have Built Successful Omnichannel Sales Experiences

STS Staff Writer -
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Playvox-Unveils-Dynamic-Capacity-Planner-At-SWPP-Annual-Conference
Pipeline & Analytics

Playvox Unveils Dynamic Capacity Planner At SWPP Annual Conference

STS News Desk -
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The Aaron’s Company Completes Acquisition of BrandsMart U.S.A.
Partner Management & Channel Enablement

The Aaron’s Company Completes Acquisition of BrandsMart U.S.A.

STS News Desk -
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Salesfloor Expands Global Client-base as Retailers Continue to Invest in Omnichannel
Artificial Intelligence (AI)

Salesfloor Expands Global Client-base as Retailers Continue to Invest in Omnichannel

STS News Desk -
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NewStore Brings Omnichannel Innovation to Filson and Shinola's Retail Operations
Partner Management & Channel Enablement

GANNI Taps NewStore to Power the Omnichannel Retail Experiences Across its Stores

STS News Desk -
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net2phone Acquires Integra, an Omnichannel CCaaS Platform
Lead Distribution & Call Management

net2phone Acquires Integra, an Omnichannel CCaaS Platform

STS News Desk -
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Another Record-Breaking Year for Playvox as Contact Centers Prefer Its Workforce Engagement Management
People Management

Harry’s Selects Playvox for Contact Center Forecasting and Scheduling

STS Staff Writer -
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Cresta Raises Bar with New Generative AI Capabilities that Drive Efficiency and Effectiveness in the Contact Center
Artificial Intelligence (AI)

Beating the Great Resignation: Cresta’s Attrition Report Shows How AI-Driven Coaching Benefits the Contact Center Agent Lifecycle

STS News Desk -
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SimplyRFiD Releases Guide 'Seven Steps to Implementing an RFID Inventory System'
Sales & Marketing

SimplyRFID Wave Reduces Inventory Error From 25% to a Staggering 5%

STS News Desk -
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