Omnichannel Communications

The salesperson's job has changed significantly during the past ten years. What used to be informal discussions between buyers and sellers has developed into a more deliberate and…
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93% of consumers leave e-commerce carts abandoned, nearly ¾  are likely to return an abandoned digital shopping cart when sent an SMS reminder, new Mitto research reveals Mitto, a…
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Bright Pattern partners with German-based SOGEDES to deliver intelligent and creative customer experience solutions to clients in the DACH market to improve the way they deliver…
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Squaretalk’s customers now have access to a compliance suite to increase consumer protection and sales performance Squaretalk, a major cloud call center software provider, and…
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Digitization is leading to more than just a basic evolution of sales people and sales processes. What does it take for B2B sales teams to keep up with latest trends and sales tactics…
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 IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) provider, will showcase its award-winning omnichannel communications solutions, powered by automation, AI and…
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Partnership Aligns Industry Leaders to Offer Hyper-Personalized Experience, Leveraging Advanced AI, Action-Oriented Health Management Content, and Omnichannel Communications Tools…
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Mitto research shows B2C marketers plan to prioritize customer experience through contactless customer engagement and SMS digital communications  Mitto, a leading provider of global…
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Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management…
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 Bright Pattern, a leading provider of AI-powered cloud contact center software for innovative companies, announced that it was deployed by the United Kingdom for citizen outreach and…
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