Intelligent Virtual Agents

AI-powered customer support platform for virtual voice agents and conversational intelligence gets boost with new funding SmartAction, a top-tier AI platform provider specializing in…
Read More...

The healthcare automation veteran will lead the Seattle-based startup’s sales and business development efforts. For the past 15 years, Ryan Greenhaw has been…
Read More...

What does it take to plan a more elite customer service process for after-sales? How do leading brands ensure an ROI driven customer support and service initiatives across the sales…
Read More...

Nextiva, a cloud communications company, announced its partnership with Five9, Inc. , a leading provider of the intelligent contact center, to deliver a new integrated Unified…
Read More...

Five9, Inc., an industry-leading provider of the intelligent cloud contact center, announced today that the company was selected by COVID Clinic, the largest COVID testing organization…
Read More...

Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide Avaya, a global leader in solutions to enhance…
Read More...

Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), announced that its Studio platform has won the "Best Conversational Interface" award from AI Breakthrough, a…
Read More...

Intelligent Virtual Agent (IVA) platform provider Inference Solutions is recognized as the global market share leader, based on number of customers, in the 2020-2021 Intelligent Virtual…
Read More...

 Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), announced the latest version of Inference Studio, which includes new features for rapidly scaling virtual…
Read More...

Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), announced the launch of an FAQ On-Demand offering, which includes a free team of IVAs that can be rapidly…
Read More...