Genesys

Industry thought leaders from The Coca-Cola Company, North America Operating Unit, Electrolux, Telus and more will join Genesys for discussions around the future of customer experiences…
Read More...

Zappix, the leading Visual IVR and Digital Self-Service Solutions provider, combines its flagship solution with the Genesys Customer Experience Platform to bring modern automation…
Read More...

Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help Lightning, a provider of remote…
Read More...

Inflow Communications, an innovative provider of strategic advisory, consulting, and managed services for contact center and unified communications technologies, has won the Genesys…
Read More...

- New bookings growth up nearly 130 percent for Genesys Cloud and more than 70 percent for Genesys Engage Cloud and Subscription year over year; company adds 800+ new customers during…
Read More...

AI excels at predicting more than just sales and marketing outcomes. But how can you use AI-backed salestech to drive more business value? Catch more in this salestech highlight of the…
Read More...

Battles to lead audit committee; company adds new chief accounting officer Sharon Virag Genesys, a global leader in cloud customer experience and contact center solutions, announced…
Read More...

Global cloud contact center leader teams with the GigCX platform trailblazer to usher in the era of brand-advocate powered customer service Genesys, a global leader in cloud customer…
Read More...

To fill the gap between technology and customer experience, Novelvox has designed this CTI connector to integrate the contact center and Freshdesk. Freshdesk is a big name in the…
Read More...

While global sales and marketing teams continually adapt to changing customer pain points and evolving business environments, updating technologies to support their dynamic needs is…
Read More...