Genesys

NovelVox introduces two new Epic modules to its integration library; After Epic Hyperspace, announces compatibility with Epic Cheers and Hyperdrive to empower healthcare contact…
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Prodigal, the pioneer of AI-powered consumer finance intelligence, is proud to announce it has joined the trusted partners on Genesys AppFoundry. Prodigal's current joint customers…
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How will AI systems serve as domain experts and support the role of future sales people and what will AI powered contact centers be like in future? Catch more via this latest salestech…
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Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud Genesys, a leader in…
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NovelVox has recently launched a pre-integrated case management solution for contact centers - designed to empower agents with a seamless, integrated experience without any external CTI…
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Genesys positioned highest for ability to execute and furthest for completeness of vision Genesys also recognized in Gartner Critical Capabilities report and ranked highest…
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Breakthrough PreSense product fuels contact centers with real-time data for unmatched customer experiences, faster resolutions, and heightened satisfaction. Customers enjoy improved…
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Leading organizations turn customer experiences into competitive advantage through the power of experience orchestration Ahead of Xperience 2023 (June 19-21), the customer experience…
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Contact Centers are built on calling functionality to involve other ways a client can connect with an enterprise, or to increase ways through which an enterprise can reach clients…
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Genesys, a global cloud leader in experience orchestration, announced the addition of Larry Shurtz to the company as chief sales officer to help propel the company's momentum in the…
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