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eGain Announces AssistGPT™ for CCaaS at Enterprise Connect
Artificial Intelligence (AI)

eGain Announces AssistGPT™ for CCaaS at Enterprise Connect

STS News Desk -
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SalesTechStar’s Sales Technology Highlights of The Week: Featuring Salesforce, People.ai, Talkdesk and more!
Artificial Intelligence (AI)

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Salesforce, People.ai, Talkdesk and more!

STS Staff Writer -
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eGain Partners with Talkdesk to Modernize Customer Service
Partner Management & Channel Enablement

eGain Partners with Talkdesk to Modernize Customer Service

STS News Desk -
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Hypergrowth Online Retailer Selects eGain Knowledge Hub™ to Deliver Wow Experiences
Lead Distribution & Call Management

Hypergrowth Online Retailer Selects eGain Knowledge Hub to Deliver Wow Experiences

STS News Desk -
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eGain Reports 21% SaaS Revenue Growth for Fiscal 2022 Driven by Increased Demand for Knowledge Powered Digital Customer Engagement Solutions
Artificial Intelligence (AI)

eGain Reports 21% SaaS Revenue Growth for Fiscal 2022 Driven by Increased Demand for Knowledge Powered Digital Customer Engagement Solutions

STS News Desk -
0
Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds
Lead Distribution & Call Management

Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds

STS News Desk -
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eGain Reports 21% SaaS Revenue Growth for Fiscal 2022 Driven by Increased Demand for Knowledge Powered Digital Customer Engagement Solutions
Artificial Intelligence (AI)

eGain Knowledge Hub Now Available for Cisco Webex Contact Center

STS News Desk -
0
VOX Network Solutions Awarded 2021 Partner of the Year NA by Egain
Pipeline & Analytics

VOX Network Solutions Awarded 2021 Partner of the Year NA by Egain

STS News Desk -
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eGain Reports 21% SaaS Revenue Growth for Fiscal 2022 Driven by Increased Demand for Knowledge Powered Digital Customer Engagement Solutions
Forecasting & Performance Management

Hypergrowth Retailer Automates Digital Shopper Engagement With eGain

STS News Desk -
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Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization
Pipeline & Analytics

Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization

STS News Desk -
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