Customer Support

Businesses Can Now Handle Instagram Messaging Requests at Scale with Zendesk Zendesk, announced the addition of Instagram messaging to its customer support offering. This means…
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Critical new hires expand the company’s growing customer support and sales organizations  Capsule8, the pioneer behind production-ready infrastructure security for Linux systems,…
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ProMobi Technologies today announced that its product Scalefusion, a Mobile Device Management solution has been named a 'Leader' in the grid report for Fall 2020 by G2.com. G2.com is…
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Helps businesses rebuild operations & systems required for e-commerce transcosmos inc. hereby announces that the company has released business consulting services…
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MobileIron, the mobile-centric security platform for the Everywhere Enterprise, today announced that it has achieved the prestigious Service Capability & Performance (SCP) Standards…
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Chat Desk transforms the way businesses serve their customers through chat channels and live agent support Clickatell, a global leader in mobile communications and chat commerce,…
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COVID-19 has moved customer service associates from the contact center to the couch at a time when they are seeing call volume surges of epic proportions. For some enterprises, this has…
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We're spoiled for choice when it comes to the products and services we buy both online and in-person. No matter what your company does, you have customers. Those customers are going…
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SAP SE today announced several updates, including the Schedule a Manager and Ask an Expert Peer services, to its Next-Generation Support approach focused on the customer support…
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Customer training platform company experiences further acceleration in demand, supporting its mission to help customers thrive through improved customer education Thought Industries,…
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