Customer Support

Without the “right” sales or customer support technologies, businesses could be missing out on valuable insights from actual customer calls, what do leaders in tech do to shortlist and…
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Asset Panda announced it was named a Category Leader for Barcoding Software by GetApp, a Gartner company that helps businesses evaluate which software products fit their needs by using…
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The innovation of today’s technology has led to sizeable growth in the adoption of smart homes, appliances, consumer electronics and security systems, among other things. As products…
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Lurn, Inc. announced that The Globee® Awards, organizers of the world’s premier business awards programs and business ranking lists, has named its customer support team a winner in the…
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Comtrend announced their next generation Comtrend ACS and Customer Service Representative (CSR) Portal that enables new, intuitive customer support, enhances insights into the…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, announced it has won a Gold Award at the Globee 2021 Sales and Customer Service Excellence Awards.…
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Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, today announced it has raised $120 million in a…
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Basware announces that the Basware quality management system has been certified according to the International Organization for Standardization (ISO) 9001:2015 standard, the most widely…
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Cosential, a Unanet company and the leading project-based CRM platform for architecture, engineering and construction industries, was selected by CUSTOMER Magazine for its 2021 CRM…
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Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, announced that CRN, a brand of The Channel…
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