SalesTech Star

Sales Technology Highlights of The Week: Featuring LiveVox, VERB, Pitcher, Nimble and more!

Without the “right” sales or customer support technologies, businesses could be missing out on valuable insights from actual customer calls, what do leaders in tech do to shortlist and implement the most adequate support tools?

Find out more from these latest tips, insights and best practices in this weekly salestech and tech highlight;

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SalesTech Quote-of-the-Week!

If you provide the right AI and the right technology, it can actually improve the customer experience. AI is tied to resolutions, provides self-service, and helps support agents get the job done. It’s a win-win situation across three groups: Consumers, Companies, and Service Agents. Being able to leverage AI with customer sentiment and delight helps companies put their customers through the journey they want them to experience.

Muddu Sudhakar, Founder and CEO at Aisera

Top SalesTech News of The Week: 26th July to 30th July 2021!

SalesTech QnA with the Expert

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Ultimately, B2B sales strategies will have to match the experiences we are all accustomed to in our daily lives as consumers, which means offering multiple ways to communicate on their own schedule. Delivering omnichannel experiences makes business communication more convenient for prospects, who are often balancing personal and professional responsibilities. Enabling them to communicate with salespeople on their preferred channel will boost engagement and ultimately deliver increased ROI. – Priyank Parikh, Vice President of Sales & Solution Engineering at mgage (acquired by Kaleyra)

Top Articles on Customer Engagement Tips, RevOps vs SalesOps, Managing Remote SDRs!

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