customer service teams

Airkit.ai eCommerce empowers brands to say goodbye to unintelligent FAQ bots in favor of autonomous AI Agents that generate resolutions for 90%+ of customer questions instantly…
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Connected to the company’s acquisition of Thankful, Gladly Sidekick helps brands save money, deliver personalized customer service at scale, and build lifelong customer loyalty…
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WISMOlabs introduces Self-Serve Order Tracking, elevating eCommerce with real-time updates for superior post-purchase journeys. WISMOlabs Helps eCommerce Customer Service teams with…
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Intradiem, the leading provider of intelligent automation solutions for contact centre and back-office customer service teams, has been awarded a patent by the UK Intellectual Property…
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Heightened modern work demands and the hyperspecialization of competitive business have made it increasingly clear the SaaS bubble will continue to grow exponentially. Looking back to…
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Beacon lays groundwork for decentralized contact center excellence Balto, the leader in empowering agents with AI for better conversations, has launched the latest real-time capability…
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Transparency and visibility are a must in today’s fast-moving interconnected sales environment. Sales teams, marketing teams, and customer service teams cannot rely on manual recording…
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Embedded offering will allow ServiceNow customers to access session replay tools within the platform for the first time Quantum Metric, the Continuous Product Design platform for…
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TransPerfect, the world’s largest provider of language and technology solutions for global business, announced that it has been named a winner of the 15th annual Grand Stevie…
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Using technology to mimic the candid connection experiences of the traditional in-person work environment, Virtual Office improves culture for remote employees around the globe Aurea…
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