customer relationship management

Inspiro announced a yearlong CEO succession plan that will culminate on April 1, 2020 when President & CEO Mr. Maulik Parekh will step aside to give way to Mr. Yuji Hamamoto. Mr.…
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The holiday season has just ended, and for many small or mid-sized businesses (SMBs) that means the potential for big sales. Small Business Saturday (held the day after Black Friday)…
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By RJ Horsley, President, SpotOn Transact There’s no doubt technology has streamlined how businesses interact with customers, leading to reduced labor costs and increased efficiency…
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Voice-enabled access to call and interaction reports, customer information. Detailed sales activity metrics available for executives. Helps conversate with data.…
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Leading retailer migrates to Genesys Cloud for rapid innovation, stability and cutting-edge features Genesys, the leader in omnichannel customer experience and contact center…
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Suitecrm 8, Salesagility's New State-Of-The-Art Solution Will Bring a Modern and Flexible Platform to the CRM Market Whilst Maintaining Our Commitment to Open Source. SalesAgility, the…
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Businesses, big and small have been investing more in Customer Experience and Relationship Management (CRM) software making it a $48 billion industry. Here are some of the promising…
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Enterprise Resource Planning (ERP) software, particularly the ones embedded with CRM modules goes a long way in boosting customer satisfaction, according to studies. Since ERP…
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Hunter Madeley to Lead FP&A Cloud Vendor as Canada’s Next Breakout Tech Company Vena Solutions, the only FP&A Cloud that’s trusted by finance and loved by business, announced…
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