customer experience

Next Pathway Inc., the Automated Cloud Migration company, announced the results of a third-party study confirming that organizations are moving to the cloud in big numbers to drive…
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NovelVox, a pioneer in the contact center software industry, has announced the availability of its solutions on Genesys AppFoundry, the industry's largest dedicated marketplace…
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Independent survey highlights the security risks raised by growing migration to cloud environments and a permanently distributed workforce Retailers have not only had to contend with…
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A nationwide study by network research firm umlaut, based on 43 million data samples from real 5G users, ranks T-Mobile first in 5G reliability, coverage and speed Another day, another…
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itel, the Caribbean's largest homegrown customer experience (CX) provider, has just announced its acquisition of Emerge, a business process outsourcer in Guyana. The new addition will…
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Alida (formerly Vision Critical), creator of the world’s first CXM & Insights Platform, delivered its Summer 2021 product release, bringing to market new enhancements in customer…
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Continued leadership in driving business transformation earns Wipro this prestigious distinction for the second consecutive year Wipro Limited , a leading global information…
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Cogent Infotech, a leading technology solutions company, has revamped its website experience to be more streamlined, distinct, user-friendly, and logical. The new website went live on…
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74% of consumers say they will wait longer for deliveries for personalized products and experiences from smaller, more unique brands. Kenco Logistics, one of North America’s leading…
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