customer engagement

Freshworks Inc., the customer engagement software company, announced that it completed a key acquisition with Flint, a leading IT orchestration and cloud management platform, to bolster…
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Happy customers drive sales(maaiiconnect). Recent research finds that customers are willing to pay more for a better customer experience (CX). As customers are no longer only comparing…
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OneSignal, the market leader in customer engagement messaging, announced that it has exceeded 1 million developers on the platform, adding 150,000 accounts in the first half of the year…
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Heap Inc., the worldwide leader in product analytics and digital insights, is proud to welcome Lynn Girotto as the company's first Chief Marketing Officer (CMO). With over 20 years of…
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UJET Inc., a leading provider of cloud contact center solutions, and Calabrio, the customer experience intelligence company, announced a strategic and technology partnership enabling…
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Freshworks Inc., the customer engagement software company, announced a new commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting which found Freshworks'…
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Tealium, the trusted leader in real-time customer data orchestration, announced the general availability of Tealium Predict ML, built-in machine learning technology for Tealium…
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Accenture has received three 2020 Pega Partner Awards from Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, including Partner…
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Khoros, a global leader in customer engagement software, announced that it offers Google’s Business Messages. Google’s newest channel makes it easy for customers to initiate rich…
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Flexential, a leading provider of data center colocation and hybrid IT solutions, announced it is supporting artificial intelligence research-driven customer ASAPP to provide colocation…
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