customer engagement

Infosys, a global leader in next-generation digital services and consulting, today announced the launch of Infosys Cortex, its customer engagement platform. The platform leverages…
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TeamViewer, a leading global provider of secure remote connectivity solutions and workplace digitalization technology, announced its acquisition of Xaleon, an Austrian start-up and…
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It could be said that in a world of limited traffic, conversion is king! As brick-and-mortar stores experience declining traffic, seizing every opportunity to convert customers is more…
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Loop Customers and Enterprise Clients Keep Pace With Fortune 500 Shift In Digital Currencies Loop Insights Inc., a provider of contactless solutions and artificial intelligence…
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Twilio, the leading cloud communications platform, is pleased to welcome Deval Patrick, former governor of Massachusetts, to the Twilio Board of Directors. Patrick brings more than 30…
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CSG announced it has appointed Ken Kennedy as chief operating officer and president of its Revenue Management and Digital Monetization solutions unit. Previously president of technology…
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Comprehensive survey explores how businesses are preparing for industry changes ahead Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company,…
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Match My Email ("MME") for Salesforce has released a new module of its data integration service for Microsoft 365. MME now offers automated calendar sync together with its highly rated…
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Loop Insights Inc. (MTRX:TSXV) (RACMF:OTCQB) (the "Company" or "Loop"), a provider of contactless solutions and artificial intelligence ("AI") to drive real-time insights, enhanced…
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maaiiconnect, a leading customer engagement platform, now allows businesses to have conversations with customers over WhatsApp and WeChat directly from its dashboard. The integration of…
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