customer engagement

Product information management, or PIM, is the process of coordinating and enhancing the management of product data and related digital assets among various teams so that the team can…
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Companies are still modernizing customer engagement, document processing and process discovery to address changing business requirements, ISG Provider Lens™ report says…
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Caylent has announced the promotion of Valerie Henderson to the position of President. In this new capacity, Valerie will be responsible for leading the sales, marketing and…
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Checkpoint Systems – a global leader in RFID technology solutions – has announced it will launch its next generation of inventory management Software, ItemOptix for Retail, at the…
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Award-Winning BPO Eyes Further Growth; Plans to Hire 750 Customer Service Agents ibex, a leading global provider of business process outsourcing (BPO) and customer engagement…
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Solution delivers new sales insights into accounts, opportunities, and people to increase revenue Bigtincan, the global leader in sales enablement automation, announced the addition of…
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QuestionPro, a global provider of online survey, research services, customer experience and employee experience has appointed Marc Mandel, CCXP as Vice President of North American Sales…
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Lama will lead global sales and go-to-market Edify Labs, the customer experience software company that makes business communications feel more like personal ones, today announced the…
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FedRAMP Authorization Accelerates Agency Ability to Drive Cloud-Based Contact Center Migration SuccessKPI, Inc., a cloud-native contact center customer experience insight and action…
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Offering an exceptional customer experience on digital channels is no longer a nice-to-have element for businesses. Today, every customer demands personalized results and solutions,…
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