customer engagement

Braze, a comprehensive customer engagement platform, released a new report titled "The Future of Retail: Opportunities for Brands in the New Normal." The findings assess COVID-19's…
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Verint Systems, The Customer Engagement Company, announced its AI and analytics solutions achieved the highest customer rating for overall vendor satisfaction and top customer…
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Astute, a leading end-to-end customer engagement platform, announced the release of Interaction Experience, a new survey solution designed to capture post-interaction feedback across…
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TechSee, a global leader in Visual Customer Assistance powered by AI and Augmented Reality, announced that it has joined the Pega Independent Software Vendor (ISV) Partner Program. The…
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Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced this month’s event line up showcasing a series of Verint presentations at the Society for…
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Optimove, the Science-First Relationship Marketing Hub, announced the general availability of its Self-Optimizing Journeys, an AI-powered solution that autonomously determines the…
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Freshworks, the customer engagement software company, announced its H1 2020 highlights, showcasing continued momentum during the pandemic. Freshworks' Freshdesk Omnichannel product,…
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Mapp, the international provider of insight-led customer engagement, is expanding its modular marketing platform Mapp Cloud with a comprehensive product update. The Summer Update…
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Astute, a leading end-to-end customer engagement platform, announced the appointment of Mark Zablan as Chief Executive Officer. Read More: Airship Launches Free Feature Flags By…
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Customer engagement company Airship revealed top-level results of its global benchmark study, examining the state of mobile app behaviors across nearly 750 million people worldwide. To…
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