Product information management, or PIM, is the process of coordinating and enhancing the management of product data and related digital assets among various teams so that the team can… Read More...
Companies are still modernizing customer engagement, document processing and process discovery to address changing business requirements, ISG Provider Lens™ report says… Read More...
Caylent has announced the promotion of Valerie Henderson to the position of President. In this new capacity, Valerie will be responsible for leading the sales, marketing and… Read More...
Checkpoint Systems – a global leader in RFID technology solutions – has announced it will launch its next generation of inventory management Software, ItemOptix for Retail, at the… Read More...
Award-Winning BPO Eyes Further Growth; Plans to Hire 750 Customer Service Agents
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement… Read More...
Solution delivers new sales insights into accounts, opportunities, and people to increase revenue
Bigtincan, the global leader in sales enablement automation, announced the addition of… Read More...
QuestionPro, a global provider of online survey, research services, customer experience and employee experience has appointed Marc Mandel, CCXP as Vice President of North American Sales… Read More...
Lama will lead global sales and go-to-market
Edify Labs, the customer experience software company that makes business communications feel more like personal ones, today announced the… Read More...
FedRAMP Authorization Accelerates Agency Ability to Drive Cloud-Based Contact Center Migration
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action… Read More...
Offering an exceptional customer experience on digital channels is no longer a nice-to-have element for businesses. Today, every customer demands personalized results and solutions,… Read More...