SalesTech Star

Givex Continues Impressive Growth, Innovation and Adaptability in 2020

With an end-to-end integrated approach, automated POS updates and a new partnership with LOT Network, Givex is better positioned than ever to appeal to businesses trying to survive COVID-19.

Givex, the cloud-based customer engagement solution that helps to streamline business operations from end-to-end, isn’t slowing down. While the industry adapts to COVID-19 and plays catch up in a larger trend of vertical consolidation, Givex already encompasses a full suite of technology solutions and offers an end-to-end integrated approach for clients. Now, Givex is continuing to innovate as these overarching solutions become more relevant for clients who need end-to-end integrations in order to cut costs and survive the new normal.

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“Since the start of this global pandemic, more businesses have been turning to technology to keep customers and employees safe, as well as optimize operations and drive sales,” said Brittain Brown, president of Givex. “Solutions like online ordering and contactless payment have become essential for many retailers and restaurants in this respect. Givex Retail POS is a full-featured point-of-sale (POS) system that can handle every facet of an organization and fully support businesses during this time.”

Givex Retail POS is built to scale, so as businesses adapt to this new environment, the POS capabilities increase to meet the new demands. Givex Retail POS is backed by 20 years of experience in the POS, gift and loyalty markets along with a commitment to deliver the very best products to customers.

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In addition to popular tech such as online ordering and third-party delivery, Givex offers easy POS integration with digital gift cards and loyalty programs — which are positioned to be an important piece of the puzzle in creating a solution to help drive retail and restaurant sales amid COVID-19. Givex POS is fully integrated with Givex Customer Websuite, the online ordering site for gift cards and loyalty functionality.

With this, Givex helps ensure that digital gift cards are easy for consumers to redeem and for staff members to process. This results in a seamless online purchasing experience for the customer without putting a strain on reduced, overburdened staff members. Plus, this boosts brand loyalty and creates an additional way for restaurants to gather important consumer data that can be used to spot buying trends, track sales, forecast and identify issues sooner so they can take action.

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