Cresta

Improve agent and customer experiences with conversation intelligence and real-time experience insights Medallia, Inc., the global leader in customer and employee experience,…
Read More...

Platform Named Winner in Knowledge Management Category Cresta, a leading provider of generative AI for the contact center, announced that Business Intelligence Group has named the…
Read More...

Cresta is recognized for enabling and delivering success in helping organizations reimagine their customer experiences in 2022 Cresta, the leader in real-time intelligence for the…
Read More...

Vendors selected for the "Hot Vendor" report are noteworthy, visionary, and innovative Cresta, the leader in real-time intelligence for the contact center, announced it has been…
Read More...

Zoom customers can now maximize revenue generation, reduce customer turnover and improve call coaching and compliance Cresta, the leader in real-time intelligence for the contact…
Read More...

Introduction of Insights and Chatbot products and updates to Director and Agent Assist enable a new era of contact center productivity Cresta, the leader in real-time intelligence for…
Read More...

Cresta, the leader in real-time intelligence and automation for contact centers, announced it has been recognized in the Sales Readiness functionality segment in Forrester's Now Tech:…
Read More...

Vendors selected for the "Hot Vendor" report are noteworthy, visionary and innovative Cresta, a pioneer of real-time intelligence for contact centers, announced it has been included in…
Read More...

Cresta's powerful AI platform combines with Genesys Customer Experience Platform to further enable real-time intelligence in the contact center Cresta, the leader in Real-Time…
Read More...

Cresta and Five9 Announce Real-Time Integration Powered by Five9 VoiceStream. Cresta, the leader in Real-Time Intelligence for the contact center, announced it has accredited its…
Read More...