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Tag: Contact Center Operations

NovelVox: Transforming Contact Centers Across Healthcare, Banking, and Credit Unions with Zoom CX
Sales & Marketing

NovelVox: Transforming Contact Centers Across Healthcare, Banking, and Credit Unions with Zoom CX

STS News Desk -
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New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience
Predictive Marketing

New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience

STS News Desk -
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Calabrio and Five9 Join Forces to Modernize Contact Center Operations
Artificial Intelligence (AI)

Calabrio and Five9 Join Forces to Modernize Contact Center Operations

STS News Desk -
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Ushur Expands Contact Center Ecosystem with Amazon Connect Integration
Artificial Intelligence (AI)

Ushur Expands Contact Center Ecosystem with Amazon Connect Integration

STS News Desk -
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Grant Assistant Launches AI-enhanced Toolkit to Create Winning Proposals Faster and More Easily
Lead Distribution & Call Management

Waterfield Tech Launches Impact Analysis Offering to Streamline CX Decision-Making in the Contact Center

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Certa Partners with Resistant AI to Automate Document Verification at Scale
Lead Distribution & Call Management

InflowCX Acquires BPO Partners, a Contact Center Consulting and Outsourcing Firm

STS News Desk -
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Zingtree Teams up with AVANT to Deliver Enhanced Contact Center Operations to its Global Partners
Partner Management & Channel Enablement

Zingtree Teams up with AVANT to Deliver Enhanced Contact Center Operations to its Global Partners

STS News Desk -
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SalesTechStar’s Sales Technology Highlights of The Week: Featuring CallMiner, Seismic, Apollo.io, Microsoft and More!
Artificial Intelligence (AI)

SalesTechStar’s Sales Technology Highlights of The Week: Featuring CallMiner, Seismic, Apollo.io, Microsoft and More!

STS Staff Writer -
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Cresta Expands Vision for Real-Time Intelligence
Artificial Intelligence (AI)

Cresta Expands Vision for Real-Time Intelligence

STS News Desk -
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