Call Center

Integration resolves user concerns proactively and more efficiently, increasing customer satisfaction while eliminating call center queries Pypestream, the leading customer experience…
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Mood Media, the world’s leading on-premise media solutions company dedicated to elevating the Customer Experience, today announced its plan to roll out Mood Reimagined, the company’s…
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Chat Desk transforms the way businesses serve their customers through chat channels and live agent support Clickatell, a global leader in mobile communications and chat commerce,…
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COVID-19 has moved customer service associates from the contact center to the couch at a time when they are seeing call volume surges of epic proportions. For some enterprises, this has…
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Votacall, a leading provider of hosted VoIP solutions and business communications systems, has added Speech Enabled Call Center functionality to its enterprise SaaS speech suite, …
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