Nuspire Innovates & Streamlines Contact Center, Selects Dialpad to Support Fast-Growing Team
The industry-leader chose Dialpad Contact Center to support call center agents
Dialpad, the AI-powered cloud business phone and contact center provider for modern businesses, announced a deal with Nuspire, leading managed security services provider (MSSP), to provide call, contact center and video conferencing for all of Nuspire’s sales and support teams.
“At Nuspire, we consistently look for ways to better serve and communicate with our clients, and Dialpad is the perfect partner to help us seamlessly scale and adapt,” said Michael Wilson, Nuspire Chief Technology Officer. “With strong growth anticipated in the coming months, and a rising need for remote work tools, it was an easy decision for us. We look forward to getting our sales and support teams up and running on the Dialpad platform.”
Dialpad is a cloud communication platform that delivers high-quality calling, video conferencing, and chat capabilities from a single application. Layered on top of a best-in-class telephony and contact center offering is powerful AI technology that provides real-time recommendations, transcription and data for users to derive business-critical information from every interaction. Built with the “anywhere worker” in mind, Dialpad is quick to provision and administer and can be used on any device, in any location.
“We are very excited to work with Nuspire, a recognized leader and innovator with a people-first mentality. Dialpad was built with the user in mind, and we strive to deliver an optimal experience no matter where anyone is located and what device they are using,” added Craig Walker, CEO of Dialpad.