Second Patent Strengthens Growing IP Portfolio Protecting Real-World Execution Infrastructure for Autonomous Sales Agents
SalesCloser Technologies Ltd. (“SalesCloser” or the “Company”) (TSXV: SCAI) (FSE: MJ5), a pioneer in autonomous AI sales technology, today announced that the United States Patent and Trademark Office (the “USPTO“) has granted the Company U.S. Patent No US12574461B1 for its “Adaptive Voicemail and IVR Detection for AI-Driven Call Automation” technology. The patent protects core capabilities that enable SalesCloser’s AI sales agents to efficiently navigate the realities of outbound calling — distinguishing in real time between voicemail systems, live human contacts, and interactive voice response (“IVR“) menus, and responding appropriately to each.
This patent is SalesCloser’s second granted U.S. patent and reinforces the Company’s strategy of protecting the execution infrastructure that allows autonomous AI sales agents to operate reliably at scale in production environments. The granted patent covers technology that analyzes audio signals during calls in real time to determine whether the call has reached a live person, a voicemail system, or an automated phone menu. Based on that determination, the system can leave a tailored voicemail message, terminate the call, or select the correct keypad inputs to progress through IVR menus and route the call toward the intended decision-maker. Voicemail detection is already live in the SalesCloser platform, with IVR navigation capabilities under active development.
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“AI-driven calling systems need to distinguish between live recipients, voicemail systems, and IVR menus in order to select the appropriate next action,” said Ali Tajskandar, CEO of SalesCloser Technologies. “Detecting voicemail, navigating IVR menus, and using every dialed minute efficiently are execution-layer problems that don’t make headlines, but they decide whether autonomous sales technology works in the real world. This patent protects the engineering work that turns a conversational AI model into a sales agent capable of delivering measurable connect rates and improved conversion for our customers.”
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With this grant, SalesCloser now holds two granted U.S. patents within its growing intellectual property portfolio, which includes additional U.S. patent applications covering fundamental challenges in conversational AI – from real-time conversational state management and autonomous human escalation to self-testing systems and advanced telephony features. Consistent with the Company’s IP strategy, each application addresses a specific technical problem that SalesCloser’s engineering team solved while building a platform capable of handling thousands of simultaneous customer conversations across voice, video, and digital channels. By deliberately protecting execution infrastructure rather than abstract concepts, the Company aims to build practical barriers to entry around the systems required to make autonomous AI sales agents work reliably in production environments.
