Company’s workforce optimization solutions streamline critical resources across global industries
Zebra Technologies Corporation, a global leader in digitizing and automating workflows to deliver intelligent operations, today announced Nucleus Research named Zebra Workcloud™ Task Management a Leader in its inaugural Task Management Value Matrix report. This follows last month’s recognition of Zebra Workcloud Scheduling and Timekeeping as a Leader in the Nucleus Research Workforce Management Value Matrix. Both recognitions demonstrate Zebra’s leadership in providing innovative solutions that empower frontline workers in retail, transportation and logistics, banking, healthcare, manufacturing, and hospitality.
“Our AI-powered communication and collaboration solutions help businesses win in this new age of agile engagement, equipping them with critical tools that increase employee productivity and retention,” said Suresh Menon, SVP and GM, Zebra Technologies
“We are proud to be distinguished as a Leader in the Nucleus Research Workforce Management and inaugural Task Management Value Matrices,” said Suresh Menon, Senior Vice President and General Manager, Software Solutions, Zebra Technologies. “Our AI-powered communication and collaboration solutions help businesses win in this new age of agile engagement, equipping them with critical tools that increase employee productivity and retention.”
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The Nucleus Research Workforce Management Value Matrix report highlights how Zebra’s cloud-based Workcloud platform unifies corporate-to-store and frontline communication while automating workforce scheduling. Equipped with intelligent demand forecasting, inventory control, and loss prevention capabilities, the platform enables businesses to seamlessly streamline processes from the corporate level to the front line.
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In addition, Workcloud is recognized by Nucleus Research for its comprehensive feature set, which helps organizations with large workforces in industries where customer or patient experience set the leaders apart. This feature set allows organizations to empower a connected frontline to improve communication and productivity while standardizing operational processes.
“We recognized Zebra as a Leader because its Workcloud Task Management solution provides the comprehensive functionality enterprise customers desire,” said Charlotte Belke, Analyst, Nucleus Research. “The solution’s capabilities for task management, combined with Zebra’s broader portfolio for the frontline, deliver a powerful combination for retailers looking to optimize store operations.”
Nucleus Research evaluated task and workforce management providers based on the usability and functionality of their solutions, assessing the value customers achieve.
