IDC Survey Illustrates the Growing Importance of Purpose-built AI Infrastructure in the Modern Enterprise

IDC FutureScape Highlights the Critical Transformations Enterprises Must Pursue to Compete in a Digital-First World

International Data Corporation (IDC) recently debuted its AI InfrastructureView, a deep-dive benchmarking study on infrastructure and infrastructure as a service adoption trends for artificial intelligence and machine learning (AI/ML) use cases. To be run as an annual global survey of 2,000 IT decision makers, line of business executives, and IT professionals, the majority of which influence purchasing of AI infrastructure, services, systems, platforms and technologies, the research offers deep insights into the infrastructure requirements of enterprises investing in AI initiatives.

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IDC’s AI InfrastructureView is an essential benchmarking study on infrastructure and infrastructure as a service adoption trends for artificial intelligence and machine learning (AI/ML) use cases.

The survey results show that while AI/ML initiatives are steadily gaining traction with 31% of respondents saying they now have AI in production, most enterprises are still in an experimentation, evaluation/test, or prototyping phase. Of the 31% with AI in production, only one third claim to have reached a mature state of adoption wherein the entire organization benefits from an enterprise-wide AI strategy. For organizations investing in AI, improving customer satisfaction, automating decision making, and automating repetitive tasks are the top three stated organization-wide benefits.

“IDC research consistently shows that inadequate or lack of purpose-built infrastructure capabilities are often the cause of AI projects failing,” said Peter Rutten, research vice president and global research lead on Performance Intensive Computing Solutions. “With this in mind, IDC set out to probe deeper into the way in which organizations evaluate and invest in infrastructure solutions as part of their AI strategy. Our findings and analysis provide a wealth of data points for vendors and service providers to address the needs of their clients and prospects.”

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Key findings from IDC’s AI InfrastructureView 2021 research include:

AI infrastructure remains one of the most consequential but the least mature of infrastructure decisions that organizations make as part of their future enterprise. Organizations have still not reached a level of maturity in their AI infrastructure – this includes initial investments, realizing the benefits and return on investments, and ensuring that the infrastructure scales to meet the needs of the business. High costs remain the biggest barrier to investments leading many to run their AI projects in shared public cloud environments. Upfront costs are high, leading many to cut corners and thus exacerbate the issue. People, process, and technology remain the three key areas where challenges lie and where organizations must focus their investments for greater opportunities.

Dealing with data is the biggest hurdle for organizations as they invest in AI infrastructure. Businesses lack the time to build, train, and deploy AI models. They say that much of their AI development time is spent just on data preparation alone. Many also lack the expertise or the ability to prepare data. This is leading to a new market for pre-trained AI models. However, like anything off the shelf, pre-trained models have their limitations, which include model availability and adaptability, infrastructure limitations to run the model, and insufficient internal expertise. Model sizes are also growing, making it challenging for them to run on general-purpose infrastructure. Organizations do expect that once they have crossed this hurdle, they will shift their efforts to AI inferencing.

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