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HighRadius Examines the Future of Global Business Services in Season 2 of Its GBS Masterminds Podcast

  • Season 2’s theme is “10 Years: Dead or Alive” — views for the next 10 years for Global Business Services

  • Founder and CEO Sashi Narahari engages in short, crisp and candid conversations with industry leaders

  • Guests include executives from Gannett, DSM, AECOM and more

HighRadius, the Artificial Intelligence-powered Order to Cash, Treasury Management and Record to Report software provider, announced its GBS Masterminds podcast is returning for a second season beginning today.

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“This time, we turn our attention to the future to understand how shared services will evolve in the next 10 years.”

This season, HighRadius founder and CEO Sashi Narahari will talk with leading GBS executives from some of the world’s top companies about the business model’s future. Building on the theme of “10 Years: Dead or Alive,” guests will share their exclusive views on their vision for GBS over the next decade, including the future of RPA and AI, service center locations and BPO partnerships.

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“Last season, we asked a set of six million-dollar questions that every GBS leader wants to know as a way of grounding where we were on the way to building world-class shared services organizations,” Narahari said. “This time, we turn our attention to the future to understand how shared services will evolve in the next 10 years.”

The pandemic intensified the efforts of GBS organizations to balance the work of in-house staff and outsourced partners and forced executives to consider how the future of GBS might look.

“I believe that the development of talent is paramount to the future of GBS,” said Season 2 guest Cindy Gallagher, SVP, Shared Services at Gannett. “One of the best tools we can give our talent is access to the thoughts and experiences of those who have spent their career in the weeds, while also giving them permission to push boundaries and explore new ways of working.”

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