Integration Enables Restaurants to Seamlessly Manage AI-Powered Voice Orders Across Digital Channels
ConverseNow, the leading provider of Voice AI technology for restaurants, and Deliverect, a global leader in order management solutions, announced a strategic partnership and integration designed to streamline restaurant operations and accelerate adoption of Voice AI ordering.
Through this integration, restaurants can connect ConverseNow’s fully automated Voice AI ordering platform directly into Deliverect’s unified order management ecosystem. This allows phone and drive-thru voice orders to flow seamlessly alongside third-party delivery and first-party digital orders—improving operational efficiency, order accuracy, and overall guest experience.
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By combining Deliverect’s enterprise grade ordering and delivery management infrastructure with ConverseNow’s enterprise-grade Voice AI technology, restaurants can automate high-volume voice channels, drive consistent upselling, and reduce operational friction without disrupting existing workflows.
“Voice remains one of the highest-volume ordering channels in restaurants, yet it’s often the most operationally complex,” said Vinay Shukla, CEO of ConverseNow. “Our partnership with Deliverect enables restaurants to bring Voice AI ordering into a unified order management environment. Together, we’re helping brands increase revenue, optimize labor, and adopt AI in a practical, scalable way.”
The integration supports restaurants looking to modernize operations by:
- Automating phone and drive-thru ordering with enterprise-grade Voice AI
- Seamlessly injecting AI-generated orders into Deliverect’s order management platform
- Improving order accuracy and reducing missed calls
- Delivering measurable ROI through labor efficiency and consistent upsell performance
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“As restaurants continue to digitize every aspect of their operations, integrating voice into the broader order management ecosystem is a natural next step,” said Justin Falciola, President, Americas at Deliverect. “By partnering with ConverseNow, we’re expanding the ways restaurants can capture and manage orders, helping operators simplify complexity and focus on delivering great guest experiences.”
This partnership reflects growing industry demand for AI-powered automation that integrates cleanly with existing restaurant technology stacks. By aligning Voice AI ordering with centralized order management, ConverseNow and Deliverect are setting a new standard for operational integration across channels.
