These days, every company needs to compete on customer experience. Despite a sometimes poor reputation, call centers have long been (and continue to be) an
When it comes to the selling process, follow-ups are one of the most important steps. According to the Brevet Group, 80% of sales require at
A post-cookie-era CRM strategy and marketing mantra While watching a show on Animal Planet with my kids, I experienced something I haven’t in years of
There’s a lot of buzz in the IT world about artificial intelligence and machine learning. Making machines do tasks we previously thought them incapable of
Technology disruptions are commonplace, but a few can blow your mind. And, we will soon
Contract management software is a solution deployed for creation, negotiation, signing, renewal, and gathering practical
Sales onboarding refers to coaching and training newly-recruited sales representatives. A great sales onboarding is
Do you think that your Sales Ops team works like a car engine? Honestly, the
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