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Seismic Integrates With Marketo to Deliver Unparalleled Lead Scoring Capabilities With Hyper-Personalized Sales Content

Seismic + Marketo

Latest integration introduces potent new opportunities for marketing and sales teams to improve win rates within LaunchPoint ecosystem

Seismic, the leading enterprise-grade sales enablement solution, today announced it will join Marketo’s LaunchPoint® ecosystem. The LaunchPoint® ecosystem is the industry’s largest and most robust community of best-of-breed partner technologies. Marketers now have access to the most powerful technology integration available to help fulfill their promise to drive revenue.

The partnership will enable joint customers to be at the forefront of leveraging technology for more personalized and authentic customer engagement in the Engagement Economy

“The Seismic integration with Marketo opens a world of opportunities for marketing teams to make a real, quantifiable impact on business outcomes,” said Shai Alfrandary, Vice President, Business Development and LaunchPoint, Marketo.

Objective of Seismic’s Integration with Marketo

By integrating with Marketo, Seismic will vastly improve lead scoring and advanced campaigns for marketers. Additionally, the integration will simultaneously bolster the automatic creation of hyper-personalized sales content. All these efforts will further prove marketing teams’ contributions to the bottom line at large enterprises.

Additionally, campaign data accumulated and analyzed in Marketo can now be automatically incorporated into Seismic’s dynamic content assembly feature, LiveDocs® technology, and into Seismic’s machine learning-powered predictive content engine. The result is the same hyper-personalized experience leads have become accustomed to at the top of the funnel through marketing automation platforms, now at every touchpoint throughout the buyer’s journey, from first interaction to close. Demand Metric found that 80 percent of B2B enterprises say sales objectives are better met through such personalized experiences.

Benefits to the Joint Customers

Single, Superior Source of Marketing and Sales Content

Seismic’s workflow and versioning capabilities can now be applied to all marketing content through Marketo, and via LiveDocs® technology, materials automatically stay up to date with the latest logos, product information, and other brand assets.

Real-Time Sales Content Consumption Analytics

Through the new integration, Seismic’s sales content usage and engagement analytics, which reveal in real-time when and for how long prospects interact with sales content, and whether they share it with others, can now be incorporated into Marketo’s lead scoring functionality.

Advanced Campaign Segmentation and Better Reporting

Seismic’s LiveSend analytics track when prospects have engaged with a piece of content and for how long—down to the individual pages. Incorporating Seismic into areas such as Marketo email templates and landing pages opens up new data-backed insights for advanced campaign segmentations based on content engagement. And, with these new analytics capabilities, marketers now have a 360-degree look into how buyers interact with all content created by marketing teams, from the first touch to close.

Deeper Insights into Marketing Campaigns

The result is higher quality leads being passed from marketing to sales, along with the complete look into what marketing campaigns are most effective when it comes to actually closing deals. Research firm SiriusDecisions has noted that such alignment between marketing and sales achieves 19 percent faster revenue growth and 15% higher profitability.

Powerful Email Deliverability for Sales

Sales users can send Seismic content equipped with LiveSend analytics through Marketo to either hand selected recipients or pre-defined targets, leveraging Marketo’s unsurpassed email deliverability.

“The next generation of great marketers is proving to be the ones who best align with sales teams to help close deals,” said Doug Winter, Seismic Chief Executive Officer and Co-founder. “To be able to do so at a world-class level today requires tight integrations of best-in-class technologies, which is why we’ve chosen to partner with an industry leader in Marketo.”

“Whether it’s inviting leads who watch more than 30 seconds of a product intro video to a webinar or connecting the performance of first-touch email campaigns to closed deals, we are already seeing innovative uses of the integration,” said Winter. “As more customers adopt the integration, we are incredibly excited to see other groundbreaking instances of how these combined technologies will help marketing and sales teams work together.”

Optimized Persona-Building with the Power of Automation

Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates. Seismic within Marketo provides a superior sales enablement platform powered by machine learning algorithms and the award-winning LiveDocs® technology. This enables automated creation of personalized sales materials using real-time analytics for further aligning marketing and sales efforts.

Oracle Content and Experience Cloud Debuts at the Modern Customer Experience 2017

Oracle Content and Experience Cloud empowers organizations to deliver modern, engaging digital experiences in a new cloud-based content hub for drives omnichannel marketing asset management

Oracle today announced Oracle Content and Experience Cloud at its annual marketing event. The new cloud-based content hub is a digital experience platform that enables organizations to manage and deliver content to any digital channel. Theis helps enterprise content marketers to drive effective engagement with customers, partners, and employees.

Oracle Content and Experience Cloud allows organizations to easily create and distribute content in a meaningful way to improve brand engagement and customer growth and retention

“Organizations are faced with a deluge of content,” said David Le Strat, senior director, product management, Oracle. “Oracle Content and Experience Cloud helps organizations develop, use, and distribute content in a meaningful way to deliver contextualized experiences, improve customer loyalty, and create brand advocates.”

Recommended Read: Conquering Customer Expectations at Oracle MME17 

“Renault Italy implemented CRUEL’s WONDER Marketing solution powered by Oracle Content and Experience Cloud in 2015 and 2016 and is now able to distribute marketing materials 90 percent faster and respond to its auto dealers 40 percent faster,” said Antonio Orefice, Business Account Manager, Renault Italia SPA.

Capabilities of Oracle Content and Experience Cloud 

Part of the Oracle Cloud Platform, Oracle Content and Experience Cloud delivers a single cloud-native platform for content production, management, and delivery across all lines of business. It provides unique capabilities to support a variety of business needs, from employee and customer engagement to sales enablement and business development.

Key capabilities include —

– Content Collaboration

Easily collaborate on content internally and with external teams. Discuss, share, and annotate content with mobile access, anywhere, anytime

– Centralized Content Hub

Utilize a single content hub to create, share, manage, and publish content to any channel, including business documents, digital assets, user-generated content, and web content

– Consistent Omnichannel Experience

Leverage rich APIs to deliver engaging experiences across any channels and put your business in charge with business-friendly tools

– Enhanced Enterprise Applications with Content

Manage content from within your enterprise applications and enhance your application experience

Oracle Content and Experience Cloud Unlocks the True Potential of Content 

“In today’s digital economy, everyone expects to have a seamless experience across channels,” said Melissa Webster, program vice president, content and digital media technologies, IDC.

“Enterprises need the ability to unlock content from existing systems and drive native cloud content production to publish across any channels. This helps organizations deliver consistent omnichannel experiences for their customers and build brand advocates.”

Oracle Content and Experience Cloud is uniquely capable of addressing the needs of both the business user and IT, enabling them to work together to deliver modern, engaging digital experiences (DX). The platform integrates with the Oracle Customer Experience Cloud Suite, an integrated suite of cloud applications that empower organizations to take a smarter approach to customer experience management and business transformation initiatives.

The Content and Experience Cloud also integrates with a number of leading Oracle Cloud Platform services, including Oracle Process Cloud, Oracle Mobile Cloud, and Oracle Integration Cloud. This forms the most comprehensive and powerful DX platform for managing content operations, data integration, complex workflow management, and mobile and marketing automation capabilities.

MarTech Series is doing a special Oracle #MME17 Interview Series with the attendees and the sponsors of the event. Stay tuned for more updates.

Oracle Honors Excellence in Modern Marketing at the 2017 Markie Awards

Markie Awards recognize creativity, innovation, and success in modern marketing at Modern Customer Experience 2017

To promote best practices and celebrate the accomplishments of modern marketers around the world, Oracle has announced the winners of the 2017 Markie Awards. Now in its eleventh year, the Markie Awards recognize the top companies and leaders for creative, innovative, and effective modern marketing campaigns that delivered increased engagement, conversion, and ROI.

“This year’s winners have gone above and beyond, fully leveraging the most innovative marketing technologies to create customer-centric campaigns that delivered outstanding results.” — Laura Ipsen, Senior VP and General Manager, Oracle Marketing Cloud.

Past winners include notable companies such as Lenovo, Royal Philips, Cisco Systems, Dell, Inc. and Mobovida, LLC.

The 2017 Markie Awards featured 17 categories that reflect the evolving marketing landscape, including —

  • Account-Based Marketing Team of the Year
  • Best Digital Marketing Ecosystem
  • Best Integrated Mobile Experience
  • Best Use of Data
  • Most Creative Marketing Campaign
  • Modern Marketing Leader of the Year

“The annual Markie Awards are our way to recognize and celebrate heroic marketing and the most prominent modern marketing success stories over the past year,” said Laura Ipsen, Senior Vice President and General Manager, Oracle Marketing Cloud.

Winners of the 2017 Markie Awards

  • Account-Based Marketing Team of the Year: Covance Inc
  • Best Cross-Channel Marketing Program: Cisco Inc.
  • Best Digital Marketing Ecosystem: Juniper Networks
  • Best Email Marketing Campaign: Jetstar Airways
  • Best Emerging Company Marketing Campaign: National MI
  • Best Integrated Mobile Experience: Mountain America Credit Union
  • Best International Campaign: Tableau Software
  • Best Lead Management Program: Morningstar, Inc.
  • Best Overall Customer Experience: Avon
  • Best Social Campaign: TD Ameritrade Institutional
  • Best Testing and Optimization: Hilton Worldwide
  • Best Use of Data: Calçados Bibi
  • Best Use of Insights & ROI: Deltek
  • Modern Marketing Leader of the Year: Kenya Airways
  • Most Creative Marketing Campaign: Eaton
  • Rapid Transformation: FIS
  • People’s Choice Award – Best Video Submission: Juniper Networks

The 2017 Markie Awards were presented on Tuesday, April 25th, during Modern Customer Experience 2017 Las Vegas, Nevada. MarTech Series is doing a special Oracle #MME17 Interview Series with the attendees and the sponsors of the event.

(via PR Newswire)

You’re Missing the Point: How to Make Your Sales Presentation Memorable

The sales cycle can be arduous. Nurturing a lead and landing the actual meeting with the correct people at the table can be a culmination of days, weeks and more often month’s worth of work. In a recent survey of 1000 B2B marketers, almost 50 percent of respondents noted their average sales cycle ranged from three to six months. Depending on the size of the account, that can mean a lot of nurturing: emails, phone calls, research, energy and money spent to bring one account from a lead to a sale. Along the way, a plethora of CRM and other software tools are available to sales and marketing folks. This graph shows just a fraction of what’s available in the new sales tech stack from contact data to marketing automation to referral. The sales tech world is huge with Venture Capital funding alone tipping at $1.6B USD in 2015.

If all that effort rests on a 1:1 meeting with a potential customer, then you have to get it right and engage with your customer in the right way. You’ve got one shot to connect and make sure your point is coming across. Why, then, do so many of us rely on the standard default software at the most critical time in the sales cycle?

 

With the initial meeting so critical, below are three ways sales leaders can make their presentation more memorable and engaging with their audience:

Invest in tech throughout the sales funnel, including the last mile

Sales funnelThe tech stack is changing. It’s not adequate to have just Salesforce and hope that once a lead is in the system, it turns into a sale eventually. Sophisticated and savvy sales teams have technology to support them at every step throughout the sales process. If we consider a sales cycle to have six phases including engagement; productivity and enablement; sales intelligence; pipeline and analytics; and people management it’s easy to see in this graph that there’s plenty of tech to choose from.

Which one is right for you and your needs is up to you.

Having the right tech is important. According to LinkedIn’s State of Sales 2016 report, the tools that a salesperson uses is highly correlated to their sales performance. The report finds that “top salespeople are 24 percent more likely to attribute their success to sales technology: 82 percent of top salespeople cite sales tools as ‘critical’ to their ability to close deals, compared with 66 percent overall.”

Working with a proper sales pipeline, with tools to support at each phase is the best bet for success.

 

Utilize technology that complements an engaging sales style: Conversational Presenting

Even with all the best technology at hand, most sales professionals prefer to meet with potential clients with a 1:1 interaction. According to a report, 40 percent of prospects converted to new customers via face-to-face meetings, and 28 percent of current business would be lost without face-to-face meetings.

When a business presentation is too rigidly structured (with strictly ordered slides and a one-size-fits-all script), there’s no room for adaptability. Presenters are forced to wade through slide after slide of text to reach the stuff that’s relevant to a particular customer. With a shift in approach, sales and marketing professionals can easily turn presentations into dialogues that are collaborative, dynamic, and engaging enough to keep viewers tuned in from beginning to end.

No matter how terrific your content, it will fail to have an impact if your audience can’t remember it once you’ve gone. If you want to make a lasting impression, you need to deliver a message that’s memorable.

Utilizing technology that allows for a two way, engaging conversation will allow both parties to feel like they’re having their voices heard and less of a sales push.

 

Make data work for you

Data
VC general partner Karan Mehandru may be on the mark when he said, “…we are in the early innings of this massive transition where we would have access to more data than ever before…Sales people are craving the same level of sophistication their counterparts in marketing have had in the last decade to be more successful and where productivity is the driver, not an afterthought.”

 

Part of the beauty of using all that technology along the way is to learn from the data that comes as a result of all that hard work. Even though it’s tempting to want to move beyond a failed sales meeting or alternatively celebrate a win and move on, learning from the data will help you become a smarter and better sales person.

By utilizing technology that accounts for the full life-cycle of the pitch, which includes creating, presenting and analyzing, marketing and sales professionals can have the confidence that their presentation won’t just resonate and connect with their audience, it will be memorable as well.

Lionbridge Clients to Discuss Marketing Best Practices at the Oracle Modern Customer Experience

Lionbridge executives and clients discuss best practices for delivering efficient, high-impact global marketing programs at Modern Customer Experience

Lionbridge Technologies, Inc.a Gold Level member of Oracle PartnerNetwork (OPN),  today announced it will participate in several sessions focused on global marketing excellence with several Lionbridge clients at Oracle’s Modern Marketing Experience, part of Oracle Modern Customer Experience in Las Vegas. Lionbridge is a platinum sponsor of the event, taking place April 25-27 and will exhibit its solutions in booth #MME-05.

“For years, Lionbridge has been at the forefront of enabling global brands to successfully engage with their customers. We look forward to sharing our industry insights and best practices at the Modern Marketing Experience conference.”

Lionbridge and its clients will host and present a number of sessions, including —

Pre-Conference Travel Practicum

Hawaiian Airlines Direct & Email Marketing Manager Dani Wong, will discuss challenges and solutions for global email marketing, highlighting the company’s use of Lionbridge technologies to deliver personalized travel experiences. This pre-conference session will be held on Monday, April 24.

Lunch & Learn Presented by Lionbridge

Hawaiian Airlines’ Wong will join Lionbridge Vice President of Global Digital Marketing Services Sergio Restrepo, to discuss best practices for global email marketing. This session will be held on Wednesday, April 26 from 1:45 p.m. – 2:15 p.m.

Breakout Session

Marketing Automation for a Global B2B Brand – This session will feature best practices from DuPont™ Tyvek® Global Communications and Brand Leader, Lori Gettelfinger alongside Tyvek® Digital Marketing Global Strategist, Matt Engler who will discuss the global implementation of Eloqua’s marketing automation platform across multiple regions and market segments. This session will be held on Thursday, April 27 from 2:00 p.m. – 2:45 p.m.

“Modern marketing is all about driving customer impact through innovative technologies,” said Jennifer Renaud, Global Marketing Lead/CMO, Oracle Marketing Cloud.

We’re excited to collaborate with industry luminaries like Lionbridge to uncover key strategies for delivering the best experience today’s brands can offer

Lionbridge customers acknowledge the opportunity at Oracle MME17 as a means to learn and showcase global marketing campaigns that drive business growth. At the event, clients will present cases on the challenges in marketing automation that disrupt marketers’ capabilities to deliver and improve customer intimacy and increase lead generation.

“Digital technologies have opened up new doors for today’s marketers to reach customers across the globe, but they must enact translation and localization strategies to effectively reach diverse markets,” said Anja Schaefer, Vice President, Global Solutions, Lionbridge.

Oracle’s Modern Marketing Experience brings together marketing professionals to discuss the latest technology and innovations to help them use data and analytics to inform every customer action and touch point. Attendees gain real-world tips and strategies to better understand their customers and deliver personalized, superior brand experiences.

Upland Acquires RightAnswers-a Knowledge Management Solution

Upland acquires RightAnswers

RightAnswers is a great product addition for current Upland customers looking to enhance their customer service, IT, and enterprise-wide collaboration

Upland Software, Inc., a leader in cloud-based Enterprise Work Management solutions, announced that it has acquired RightAnswers, Inc., a cloud-based knowledge management system. The acquisition was made for $17.2 million in cash, and a $2.5 million cash holdback payable in one year.

Upland expects the deal to generate additional annual revenue of $9 million. The listed company also raised its 2017 long-term Adjusted EBITDA margin target from 35% to 40% to reflect the increased customer loyalty and operating efficiency it is witnessing.

Welcoming RightAnswers and its 200+ clients and partners across the globe, Jack McDonald, Chairman and CEO, Upland Software, commented, “This strategic acquisition is a great product addition for current Upland customers looking to enhance their customer service, IT support, and enterprise-wide collaboration capabilities.”

Jeff Weinstein, President, and CEO, RightAnswers, said, “We’re excited to join Upland both because of the great product fit, and because of our shared vision of 100% customer success.”

Read Also: Upland Joins Twilio Partner Program for Mobile Messaging Campaigns on Facebook Messenger

RightAnswers was founded in 2001 by Mark Finkel, the company Chairman, and Founder, who considers this as a great transaction for RightAnswers’ customers and partners as it provides the opportunity to leverage the Upland operating platform to amplify their product innovation, service, and support. RightAnswers raised $2.3M in 2005 from NJTC Venture Fund.

This is the second acquisition this year by the software company after Omtool. Upland has made around 11 acquisitions since inception in 2010.