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Tyler Technologies Acquires SceneDoc

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Tyler Technologies Acquires SceneDoc

Acquisition enables Tyler’s entry into the digital evidence market and reinforces its leadership position in mobile-first public safety software

Tyler Technologies, Inc. announced that it has acquired SceneDoc, Inc., a company that provides mobile-first, software-as-a-service (SaaS) field reporting for law enforcement agencies.

“We are pleased to add SceneDoc to the Tyler family, enhancing our public safety offerings through a mobile-first approach,” said Lynn Moore, president and chief executive officer of Tyler. “Public safety continues to embrace new approaches and tools which keep officers engaged with their communities, and this aligns well with Tyler’s vision for empowering smarter, safer, and more vibrant communities. We believe the addition of SceneDoc to our best-in-class product portfolio will address the evolving needs of the jurisdictions we serve, from small municipalities to large counties.”

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Smartphones, tablets, wearables, and task-specific apps are quickly becoming first responders’ primary tools for communicating in the field. To address this growing market trend within law enforcement, SceneDoc enables field capture of data, electronic notes, and multi-media from these devices with secure storage and access to and from the cloud. The set of features differentiating SceneDoc from other solutions includes:

  • Mobile-first design and optimization for smartphones, tablets, and wearables
  • Voice-to-text capabilities, which allow easy capture of notes and helps keep the officer’s eyes on their surroundings
  • Simple navigation and a responsive design
  • Flexible capture and sharing of assets such as pictures, audio, video, and text
  • Capability to upload information to the cloud in real-time, allowing dispatchers, commanders, and other officers to respond to information accordingly

“We are excited at the opportunity to join Tyler Technologies and further enhance Tyler’s presence in the public safety market through our solution,” said Alex Kottoor, co-founder and CEO of SceneDoc. “Our vision for technology in this particular market, combined with our company culture, aligns well with Tyler’s, and we look forward to leveraging our new resources to serve even more law enforcement agencies and their communities.”

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For Tyler, the acquisition of SceneDoc reinforces Tyler as a market leader in mobile-first public safety software. The cloud-based deployment of SceneDoc also minimizes implementation costs and ensures that clients are using the latest product releases. For SceneDoc, the acquisition will help them expand their well-established field reporting software to many more law enforcement agencies across the U.S. by leveraging Tyler’s client base and sales organization.

Founded in 2011, SceneDoc is based in the Canadian city of Mississauga, Ontario, and employs 18 people. SceneDoc management and staff will become part of Tyler’s Public Safety Division, and its employees are expected to remain in their current locations. Kottoor and co-founder Adrian Bubalo will also join Tyler as general managers.

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Nutanix Enhances Channel Charter, Extending Opportunities for Global Systems Integrators and Distributors

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Nutanix Enhances Channel Charter, Extending Opportunities for Global Systems Integrators and Distributors

Nutanix, Inc., a leader in enterprise cloud computing, announced today that it is enhancing its channel charter, Power to the Partner, to extend opportunities to value-added distributors (VAD) and global systems integrators (GSI) along with additional opportunities for resellers. The new updates provide benefits to partners across industry, size and function in order for all Nutanix partners to succeed and grow with their Nutanix business.

Nutanix announced its brand new channel charter in August 2018 focusing on providing partners with a unique and beneficial program framework distinct from traditional programs. Unlike most companies, Nutanix rewards partners based on their investments in Nutanix, rather than their revenue targets. To continue with its original mission of providing benefits to all partners, today, Nutanix is enhancing program benefits for its existing resellers as well as extending these benefits to VADs and GSIs. This comes on the heels of Nutanix recently announcing a partnership with Intel to allow GSIs and VADs to gain more autonomy and deliver their own branded hyperconverged infrastructure solutions.

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As part of the new components of the program, Nutanix has laid out features designed specifically for VADs to provide access to incentives to help them easily capitalize on the multicloud, multi-platform and multi-workload opportunities in the market. Distributors can now leverage multiple resources throughout the sales lifecycle and can easily grow and improve their businesses alongside Nutanix. Benefits for VADs under the new program include:

  • A self-service channel for simplified quoting and ordering with a new value-added Distributor Price Book
  • Electronic Data Interchange (EDI) Integration to give distributors a faster time to revenue with Quote-to-Cash Automation
  • New incentives to reward VADs for focus, enablement and partner management at the Pioneer level within Nutanix’s largest selling geographies

Power to the Partner is also adding a new Influence Incentive Program, which rewards partners who significantly contribute to a customer purchase. Partners with strategic relationships and influence with customers who may not be transacting on the sale of a deal – can now receive an Influencer Incentive if they are Scalers, Masters or authorized GSI partners.

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Additionally, since the original launch of Power to the Partner, Nutanix has further clarified distinctions between the reseller partner tiers in the charter. Partners will now have discounting and pricing on approved opportunities which are enhanced as they move up the tiers of the charter. With new distinctions between tiering, partners will see further benefits from investing time and resources into selling Nutanix solutions. Starting in February 2019, Nutanix is also providing partners with XLAB software licenses for Scaler and Master partners. In order to obtain more autonomy over selling Nutanix products, Scaler and Master partners will now have access to full-featured licenses for a broad range of Nutanix software solutions to leverage in their lab environments.

“Since the beginning of our partnership, Tech Data and Nutanix have consistently been able to deliver business value and execute joint initiatives to the benefit of our partners,” said Cheryl Neal, Vice President, Data and Networking Solutions at Tech Data. “We’ve been pleased with the partnership and the multitude of resources that are available from Nutanix, and we’re certain we will be able to expand our relationship even further with access to more benefits from the channel charter.”

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“We launched Power to the Partner in order to ensure that all our partners have equal access to opportunities to evolve and grow their businesses,” said Rodney Foreman, VP of Global Channel Sales, Nutanix. “Since bringing the charter to market, we have listened to feedback from our partners, and have made an effort to quickly respond to their suggestions to extend the program to all partners from resellers to GSIs alike. As we look to help customers modernize their datacenters and embrace multi-cloud solutions, it is essential that every partner has the tools they need to help us carry out this goal.”

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NewVoiceMedia Announces Winners of The CONVO Awards 2018

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NewVoiceMedia Announces Winners of The CONVO Awards 2018

NewVoiceMedia, a Vonage Company and leading global provider of cloud contact center and inside sales solutions, has announced the winners of its CONVO Awards for 2018.

The company launched the awards to showcase the great conversations its customers are having and recognize the notable work they do every day. Judged by a panel of industry experts including Yiannis Maos, UK CXPA Ambassador and Helena Boulton, Senior Manager, Strategy and Change at Appirio, winners were revealed at NVM’s annual CloudFest London event.

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Chris Haggis, SVP Customer Success at NewVoiceMedia, comments, “It gives me great pleasure to honor the well-deserving winners of our inaugural CONVO Awards. Each company credited is a true leader within its industry and represents the best of businesses that are creating exceptional, emotive customer experiences to serve better and sell more.”

The CONVO Awards 2018 winners:

Sales Innovation – Intelliflo

For redefining its work processes, bringing new approaches to solve problems, and demonstrating a progressive use of the NVM Platform.

Outstanding Sales Performance – Ebury

For implementing intelligent processes and strategic goals to help accelerate growth, and its use of technology to identify and reward great conversations.

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Customer Experience Excellence – Sure Petcare

For putting the customer at the heart of its business, empowering its agents and boasting an impressive Net Promoter Score of 90+.

Operational Excellence – SHL

For its commitment to continuous improvement, global omni-channel capabilities and customer journey expertise.

Unsung Hero – NCS

A non-profit organization which empowers young people, helps them achieve their dreams and is making a difference to future generations.

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Community Hub Champion – Anton Pashchenko, technical product manager, audibene GmbH

For making regular product and feature suggestions to NVM’s development team and frequently advising other customers.

For more about NewVoiceMedia, visit www.newvoicemedia.com.

NVM also launched its first ever magazine, CONVO, at CloudFest, to celebrate the art of great conversations.

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Mitel Partners with Tradewinds Brokerage to Accelerate UCaaS Business in Australia, New Zealand

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Mitel Partners with Tradewinds Brokerage to Accelerate UCaaS Business in Australia, New Zealand

Expands relationship with Tradewinds to address the growing global demand for cloud collaboration and communications services

Mitel® announced a master agent agreement with Tradewinds Brokerage, a Telarus company, which will expand the coverage of the Unified Communications as a Service (UCaaS) market in Australia and New Zealand (ANZ).

Tradewinds Brokerage, the first technology services distributor of its kind in ANZ, will be Mitel’s first official master agent in the region. The partnership will enable Mitel to extend the value of the master agent go-to-market model and grow its share of the global UCaaS market.

As part of the agreement, Tradewinds agents will offer Mitel’s MiCloud Connect solution to accelerate customers migration to the cloud with full support and expertise from Mitel and Tradewinds. MiCloud Connect is an end-to-end UCaaS solution that empowers users to work more efficiently, regardless of location, with seamless call control, collaboration, messaging, web and video conferencing, mobile apps, contact center capabilities and more.

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Backed by Mitel’s industry-leading UCaaS solution, the partnership will expand access to new market segments and revenue opportunities for local technology resellers while positioning Tradewinds as a leading master agent in ANZ. Mitel will also have a dedicated team led by ANZ Cloud Manager, Andrew Ward, to ensure seamless collaboration with Tradewinds and further cloud services adoption in the region.

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Quotes

“The partnership with Mitel provides tremendous value to our brokers and their customers as they optimize their communications with flexible, cloud-based technologies,” said Tony Heywood, director and head of channels ANZ, Tradewinds Brokerage. “Mitel’s UCaaS offering seamlessly brings together the communications tools a business needs into a single, easy solution that will help users be more productive. As we continue to advance our agent model in Australia and New Zealand, having Mitel’s solutions in our portfolio will reinforce our position as a market leader for the brokerage of cloud-based services.”

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“Mitel has a long-standing partnership with the parent company of Tradewinds and a history of helping customers in the ANZ market successfully transition their businesses to the cloud. The partnership with Tradewinds enables us to further that success together by jointly offering the Australian IT&T community world-class UCaaS solutions that support their objectives for digital transformation,” said Frank Skiffington, vice president ANZ, Mitel.

Important Facts

  • Mitel powers 4.5 million cloud seats and 1.2 million UCaaS seats.
  • Mitel is the only brand recognized across the Gartner Magic Quadrants for Contact Center, Unified Communications and Unified Communications as a Service.

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NexusTek Taps Michael Hamuka as Chief Revenue Officer

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NexusTek Taps Michael Hamuka as Chief Revenue Officer

Managed IT services veteran brings leadership, tenure and track record of customer-centric management

“Welcoming an executive of Michael’s caliber to our team is a significant win for NexusTek, where his knowledge and extensive track record of providing advanced technology solutions will catalyze and enhance our ongoing mission to solve the IT inefficiencies affecting the small and medium-sized business (SMB) community,” said Mike Jenner, NexusTek CEO. “At every point in his career, Michael demonstrated leadership and management prowess, building teams that are focused on a consultative and partner-driven approach to addressing customers’ IT needs.

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Hamuka brings an elite pedigree to NexusTek and an extensive history of establishing best practices for teams to deliver on the promise of better service. As the company’s CRO, he is tasked with driving integration and alignment between operations, sales, corporate development, marketing, pricing, and revenue management.

Recently named MSP of the Year, NexusTek helps thousands of small and medium-sized businesses across the country manage and optimize their respective IT environments for business continuity, productivity efficient operations.

“NexusTek is the standard-bearer for customer-centric managed IT services excellence,” said Michael Hamuka. “I am excited to join a company so driven to empowering businesses nationwide with the resources they need to neutralize competitive threats. Today, small businesses need one partner that possesses the breadth of services, national infrastructure and IT consulting expertise to offer end-to-end IT management, and that partner is NexusTek.”

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As vice president of sales for DXC Americas Growth Segment, Hamuka launched a shared services approach to campaign and digital sales support across the Americas region that improved customer engagement and sales effectiveness.  He led a team of field and inside sellers across all industries driving approximately $1 billion dollars in annual revenue.

Hamuka also fostered professional development through educational and leadership training programs that taught colleagues how to relate to C-suite executives beyond the chief information and technology officers.

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NexusTek’s all-encompassing products and services portfolio includes: IT support and outsourced help desk featuring multiple domestic NOCs (Network Operation Centers) staffed 25/7/365; hosted infrastructure and cloud services; professional IT consulting; voice-over-IP (VoIP); cyber security services; server and network monitoring; Microsoft Dynamics and productivity platforms; and many more IT solutions that empower our customers to run businesses efficiently and profitably.

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MapAnything® Acquires TerrAlign® to Optimize Territory Planning and Management for Greater Sales Success

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MapAnything® Acquires TerrAlign® to Optimize Territory Planning and Management for Greater Sales Success

Sets a New Bar for Complete Field Sales Planning, Execution, and Tracking

MapAnything, the leader in Location-of-Things (LoT) solutions for the enterprise, fresh off a new $42.5M Series C, today announced the acquisition of TerrAlign Group, a leader in sales resource optimization and revenue-based territory design. Details of the transaction were not disclosed.  The acquisition demonstrates MapAnything’s vision to build the world-leading Location Cloud capable of answering the critical questions that drive sales growth, service efficiency, and customer experience.

Through the acquisition, TerrAlign’s unique data-driven territory design technology will be integrated with MapAnything’s Location-of-Things Platform. The combination represents the most comprehensive territory design solution on the Salesforce® platform and the only Territory Planning solution to combine planning, optimization, and management, with field-level sales execution.

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“One of the main benefits of a sales performance solution is to increase sales rep performance by aligning territories and compensation to corporate goals,” said John Stewart, CEO and co-founder of MapAnything. “Yet none of the major vendors in the SPM space offer any capabilities for the sales rep to execute their job. The combination of TerrAlign’s advanced optimization with our Location-of-Things Platform is truly unique in the market.”

Through the unification of these important technologies, sales leaders will define balanced territories built on opportunity size and account priority as well as route and cost efficiency. Once optimal, balanced territories are created, sales leaders can then push the plan down to their reps using MapAnything to execute sales plans and monitor which customers have actually been seen. Unlike other territory solutions that only focus on helping CEOs, CFOs and heads of sales build and deploy a plan, MapAnything extends the value into the hands of field-level reps to help them increase the number of face-to-face meetings by up to 25 percent.

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“The old way of building territories that are spatially equivalent but unbalanced in terms of value of potential sales, number of accounts, and travel efficiency is dead,” continued Stewart. “The first two questions every sales leader asks are: how many reps do I need and where should they be deployed?  Before today, these questions could be answered using a variety of siloed solutions and a lot of guesswork. MapAnything now optimizes the sales process from territory design, to execution, through monitoring actual results and every step along the way.”

Harvard Business Review research shows that optimizing territory design can increase sales by two to seven percent, without any change in total resources or sales strategy. The TerrAlign Sales Territory Design Software transforms territory design by balancing sales potential, workload, and routes among each territory, creating balance, equity, and focus for each field representative with more manageable territories and more motivated and focused reps, business results and sales increase. The solution captures historical data, sales data, market potential, and other custom data sets to produce and recommended sales territories in minutes. Within each territory, MapAnything defines the optimal route to meet prioritized customers, within a prioritized schedule.

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“We couldn’t be happier about joining the MapAnything team,” said Ken Kramer, President of TerrAlign. “The synergies of our technologies, markets and approach to enabling sales success make this combination a win for all of our customers.”

Convey Announces 2019 Partner Outreach Program

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Convey Announces 2019 Partner Outreach Program

New Marketing Tools Expand Promotional Opportunities through Convey Master Agent Portals

Convey Services unveiled the 2019 Sales Partner Outreach Program designed to help Telecom/Cloud suppliers team with master agents to deliver continuous outreach, education and promotion to sales partners and their customers.  The Partner Outreach Program uses the resources of Convey’s master agent portal technology and the new Conduct™ email campaign marketing platform to deliver expanded marketing capabilities to sales partners in the telecommunications, cloud, IT and IoT channel.  Conduct creates in-bound demand from customers and prospects through email drip marketing.

The Partner Outreach Program promotes the products and services of suppliers using features on the Convey portal home page, the portal’s integrated email messaging engine, educational webinars and Conduct’s email campaign technology. Return on investment from the Partner Outreach Program is measured through engagement with content, participation in educational webinars and the effectiveness of Conduct email campaigns that partners run to promote vendor services.

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“Today, most marketing development funds (MDF) are used to sponsor parties, pay for golf outings or give suppliers 10 minutes to speak at regional events,” said Carolyn Bradfield, CEO of Convey.  “Although they are important for relationship building, I don’t believe vendors ever get the return on investment for the dollars they spend. Convey’s Partner Outreach Program provides technology tools to offer continuous promotion throughout the year and improve the ROI of MDF spent supporting their top master agents.  Promoting vendor services directly to the customer ensures that partners are committed to selling their services and capable of generating revenue.”

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Convey continues to expand the capabilities of the Convey Master Agent Network of 40 independent masters and over 23,000 participating sales partners by giving carriers, suppliers and other vendors access to advanced marketing solutions.  The Partner Outreach Program is offered through each individual Convey master agent to create a deeper partnership with the vendor by delivering meaningful promotional programs.

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Zycus to Expand its Horizon: Welcomes Three New Regional Representatives

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Zycus to Expand its Horizon: Welcomes Three New Regional Representatives

Zycus, a global leader in source-to-pay procurement technology solutions is now expanding its roots in Europe. According to the recently published report by Gartner on August 2018, $12.2 Billion supply chain management (SCM) applications market grew at a healthy annual rate of 13.9% last year. In fact, it continues to show strong growth in 2018 as technologies align with enterprise digital to improve shareholder and customer value.

Keeping in mind the rising competition and growth, Zycus has hired three new regional representatives for the region to grow its reach across Continental Europe.

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Thomas Bioud, who joined Zycus as a Regional Sales Director is an accomplished sales veteran with a successful track record in managing sales organizations of high-growth companies, will be responsible for expanding Zycus’s growth in France. Thomas has over 18 years of experience in B2B enterprise software sales. He has worked at several international companies including Oracle and Unit4 prior to joining Zycus.

Philipp Lacambra, Principal Solutions Consultant – Germany & Spain, has over 17 years intensive work-experience within procurement organizations and shaping procurement transformations in diverse markets and countries.

Proffe Moberg, has joined as a Principal Solutions Consultants to help establish the Nordic Region. He has over 20 years of experience in Source-to-Pay applications. He was around when eProcurement for Indirect Material and Services kicked off in the late 1990’s, and has been in this business since.

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Patrick Van Osta says, “This surely is a very crucial step for Zycus, as having dedicated, local resources in these key European markets, will play an important role in increasing our footprint across the region.”

Dixit Jasani, VP – Sales & BD at Zycus states, “We are very excited to welcome the new members to Zycus Europe. Not only will this help us expand our reach locally but will also bring a tighter focus on these regions leading to higher success ratio.”

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Twilio Names David Parry-Jones Regional Vice President of EMEA Sales

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Twilio Names David Parry-Jones Regional Vice President of EMEA Sales

Twilio, the leading cloud communications platform, today announced that David Parry-Jones joined the company as the regional vice president of EMEA sales reporting to Twilio’s SVP of sales Marc Boroditsky.

“Twilio’s experiencing phenomenal traction with developers and enterprises for our cloud communications solutions in EMEA,” said Marc Boroditsky, Twilio’s senior vice president of sales. “With the addition of David, a seasoned go-to-market leader, we’re confident we will accelerate our growth with enterprises and as developers’ first choice for cloud communications, expanding our European community, which is nearly a million developers strong.”

Parry-Jones brings more than 25 years of experience in the software industry and will oversee business growth and expansion across EMEA; he will be based in the company’s London office. Prior to joining Twilio, Parry-Jones spent nearly seven years at VMware, most recently serving as the company’s regional vice president for Northern Europe. Prior to VMware, Parry-Jones has held UK, EMEA wide and global sales leadership roles with start-ups and leading organizations such as Lotus/IBM and Microsoft.

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Parry-Jones holds a bachelor’s degree in physics from Bangor University. He has also completed leadership programs at the Center for Creative Leadership Colorado Springs and at Stanford University Graduate School of Business.

David currently sits on the boards of The Princes Trust in Wales and The Thames Valley Berkshire Local Enterprise Partnership. He’s also a champion for mental health awareness and is the non-executive director of Transforming Systems, a healthcare startup that helps the National Health Service and social services use real-time information to make data-driven decisions.

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“Twilio’s been around for 10 years and has truly transformed the communications industry. I’m excited to join a company that will continue to improve customer engagement through its innovative platform, while further expanding in global markets,” said Parry-Jones. “In Europe, Twilio has a tremendous opportunity to continue to grow through new and existing customers. Additionally, I’m also focused on building a strong culture where our employees and future employees can thrive.”

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